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Hotel Florence, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Hotel Florence, Tapestry Collection by Hilton

Exterior
Suite, 2 Bedrooms (Penthouse) | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Spa
  • Laundry
  • Gym

Explore the area

Map
126 W Evans St, Florence, SC, 29501
  • Pee Dee Mental Health Center
    ‪2 min walk‬
  • Mcleod Regional Medical Center
    ‪6 min walk‬
  • Florence Museum
    ‪3 min drive‬
  • Florence, SC (FLO-Florence Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Owner)

Suite, 2 Bedrooms (Owner) | Living area | Flat-screen TV

Suite, 2 Bedrooms (Owner)

  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Florence Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1004)
The price is €127
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hyatt Place Florence Downtown

About this property

Hotel Florence, Tapestry Collection by Hilton

Hotel in Florence with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hotel Florence, Tapestry Collection by Hilton offers 63 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Hotel Florence, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Pee Dee Mental Health Center. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with detox wraps, aromatherapy or facials at the spa
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Steps from Pee Dee Mental Health Center and 6 minutes on foot from Mcleod Regional Medical Center
Hotel Florence, Tapestry Collection by Hilton offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4650 square feet (432 square metres) and includes conference space. Spa services, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hotel Florence, Tapestry Collection by Hilton. Free self parking is available.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Victors Bistro – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 61 metres
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 3 to 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victors Bistro

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • 24-hour business centre
  • 4,650 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open select days
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Florence
Hotel Florence an Ascend Hotel Collection Member
Hotel Florence Ascend Hotel Collection
Hotel Florence an Ascend Hotel Collection Member
Hotel Florence, Tapestry Collection by Hilton Hotel
Hotel Florence, Tapestry Collection by Hilton Florence
Hotel Florence, Tapestry Collection by Hilton Hotel Florence

Hotel Florence, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 553 reviews
Rating 8 - Good. 121 out of 553 reviews
Rating 6 - Okay. 43 out of 553 reviews
Rating 4 - Poor. 25 out of 553 reviews
Rating 2 - Terrible. 16 out of 553 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Nov 2024

10/10 Excellent

Jamiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Dennis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms are outdated, old building , very basic, airconditioning falls apart/dirty/very noisy, however front desk staff was nice. No service at the restaurant, breakfast is horrible. (Skip this place)
Stayed 2 nights in Oct 2024

6/10 Okay

Kara

Travelled with partner
The ceiling fan in the bathroom was absolutely filthy, and it was clear that the rug had not been vacuumed. Just an overall feeling that the property was tired and needed attention.
Stayed 1 night in Oct 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Katherine

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Advertised room service which is not available. Advertised free parking which is really city parking over 2 blocks away. The hotel is not in the safest area. The staff doesn’t care. Said we would have housekeeping every day they never came. Phone was broken never came to fix it. The water was orange they did not give out bottled water. I would not recommend this property. We left and check in at the Hyatt down the road.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Dikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained older building - cleverly converted to a hotel. It had been raining several days and, unfortunately, old buildings smell mildewy when it is wet and humid. Staff was warm and efficient - very welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Florence was such a delight! Our room was tastefully decorated with the atmosphere only an historic building can provide. The hardwood floors and antique style furnishings are beautiful. The real gem for us was Anthony's steakhouse inside the hotel. We were celebrating our anniversary and were treated like royalty! Hannah, our server was friendly, attentive and fun. The food was deliciously creative. Overall, we had a wonderful experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. I highly recommend this hotel to anyone
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The optional extra cost breakfast was a big disappointment!!
Stayed 1 night in Sep 2024

8/10 Good

Haimarat

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Stayed 1 night in Aug 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Front desk / check in was a breeze and the staff was very helpful !
Stayed 1 night in Aug 2024

10/10 Excellent

elodie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Street is very noisy at night, lots of very noisy motorcycles with loud music and loud trucks. Earplugs were not an option !!! But the rooms are beautiful and spacious, bed super confie.
Stayed 1 night in Jul 2024

10/10 Excellent

Towana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
June 29, 2024, my daughter and wonderful son-in-law were married and Part of one of their many gifts from Mom was out beautiful sweet to spend their wedding evening before they headed off on their honeymoon the next day and I have heard no complaints, we love Hotel Florence
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, extremely comfortable accommodations and love the bar restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool boutique hotel in an old brick downtown department store!
Stayed 1 night in Mar 2024

10/10 Excellent

Dazah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Travelled with partner
Was trying to book a room in Florence Italy but discovered the property was in USA! Property refused to issue a refund, even though it was cancelled weeks before the arrival date. Don't be fooled by the misleading website!
Stayed 1 night in May 2024