2/10 Terrible
MINYING
29 Nov 2024
No internet. Front desk refused to change me to a room where there was internet. People who checked in after me had rooms with internet (that means there’re rooms available when I requested the room change). I had to stay in the office to use internet multiple times. The second day after negotiating multiple times and declared I would accept it if there was no internet after they gave me a different room I got a new room with internet (they continuously said they didn’t know which room had internet which one did not. But the truth is only my floor had no internet as I walked through the property). As I worked as a front desk in hotels before, I knew they were lying and up until now I had no idea about why they would do that. Worst experience in all years of travelling around America.
MINYING
Stayed 2 nights in Nov 2024