4/10 Poor
Rosita
Travelled with partner
6 Dec 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
12/1/2024: The location was good to the WinStar World Casino & Resort. There 2 large trucks pulling trainers parked across the back of the lot & took up many individual parking spaces--why don't they park on the side or in the parking area behind the hotel? I found a morsel of dry dog food in the middle of our room 416--maybe it was missed during vacuuming? We booked 4 rooms but our room 416 did not have any toiletries or personal care items in it. Lastly, the bed sheets appeared to me to be loose (not as tight as when you just make up a bed) but I chalked it up to perhaps it is the sheets they use. However, the next morning when I snuggled up against my husband's back and it smelled like a sweet perfume (lady's). Well, that definitely told me that the sheets had not been changed and they probably did not vacuum, etc. I did not want to alarm our guests staying in the other 3 rooms, so I waited until we checked out to mention all of this to the desk staff and I indicated I would leave this in a review also.
Rosita
Stayed 2 nights in Nov 2024