Quality Inn & Suites Gallup I-40 Exit 20

2.5 star property

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Lobby
Point of interest
Premium bedding, down duvets, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, iron/ironing board, free WiFi
Hiking

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
1500 W Maloney Ave, Gallup, NM, 87301
  • Rio West Mall
    ‪8 min walk‬
  • Plaza del Norte
    ‪2 min drive‬
  • Rex Museum
    ‪2 min drive‬
  • Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Gallup I-40 Exit 20

Pet-friendly hotel connected to a shopping centre in Gallup with 10 restaurants
This hotel features 10 restaurants, an indoor pool and 3 bars/lounges. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, Access to hot tub and coffee/tea in a common area.
Quality Inn & Suites Gallup I-40 Exit 20 offers 71 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Premium cable televisions are provided.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Gallup I-40 Exit 20. During your stay, you'll be connected to a shopping centre and just a quick walk from Rio West Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 14 minutes by car from Red Rock State Park
  • Pets welcome for a fee
Quality Inn & Suites Gallup I-40 Exit 20 offers its guests an indoor pool and Access to hot tub. There are 10 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Quality Inn & Suites Gallup I-40 Exit 20 also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gallup hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn & Suites Gallup I-40 Exit 20 has 10 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • 10 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Gallup
Quality Inn Gallup
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Hotel Gallup
Gallup Quality Inn
Quality Inn Suites Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel
Quality Inn & Suites Gallup I-40 Exit 20 Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel Gallup

Quality Inn & Suites Gallup I-40 Exit 20 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 947 reviews
Rating 8 - Good. 270 out of 947 reviews
Rating 6 - Okay. 150 out of 947 reviews
Rating 4 - Poor. 89 out of 947 reviews
Rating 2 - Terrible. 75 out of 947 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extreme loud of road traffic, never got any hot water in shower or sink.
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline, Eau Claire

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I asked for an interior door and was obliged. No elevator but that was ok for us. Room was big and clean. Shower was not hot and pressure was ok. Mostly exterior doors if that is a deal breaker for anyone. It is for us. Hallway carpet needs TLC.
Stayed 1 night in Nov 2024

10/10 Excellent

Isaak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Robinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Katie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It’s a great location, but between the highway noise and the thin walls, you could hear showers turn on etc. Sounded like they were in your bathroom. Not restful. The front desk clerk was so friendly, she was the best part
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Stayed 1 night in Nov 2024

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They gave us an adjoining room. There was no sound insulation and our neighbors were extremely noisy. I only got 3 hours of sleep. Also breakfast had no meat or eggs, extremely disappointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Willie Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on off from interstate 40
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept well in Gallup
The property and room were clean, well kept and comfortable. Check in was quick, easy and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Friendly
Stayed 1 night in Nov 2024

8/10 Good

Autumn

.
Stayed 1 night in Nov 2024

8/10 Good

Rose Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great night
Stayed 1 night in Nov 2024

8/10 Good

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Another nice stay. Bed very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Quality front desk help and clean room
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice room.
Stayed 1 night in Nov 2024

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Property conditions & facilities
Not very good.
There was too much noise. You could hear normal conversation on both sides. Walls are too thin. The refrigerator didn’t work and shower leaked. The sink and shower surround was cracked.
Stayed 1 night in Nov 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Room comfort
One night stop on our trip, not my best choice
Hard mattresses and two small pillows on a bed made for a poor night of sleep. Small breakfast offering in a crowded room, coffee machine could not keep hot water supply up with demand.
Stayed 1 night in Nov 2024

10/10 Excellent

Susie

Stayed 1 night in Nov 2024

8/10 Good

Charles

Travelled with partner
Room needs maintenance , Bathroom door wouldn’t latch shut, toilet seat needed tightened to keep it from moving. Bed spread was dirty and grossed my wife out. Felt more like a motel six.
Stayed 1 night in Oct 2024

6/10 Okay

Kalman J

Liked: Cleanliness, staff & service, property conditions & facilities
toilet proble
The room was fine, clean and comfortable, but the toilet was too low and the seat was the old style round one. That can be a problem.
Stayed 1 night in Oct 2024