4/10 Poor
Brian K.
12 Apr 2025
Nice Unit, But Cleanliness and Follow-Through Fell Short
The property looked great upon arrival and matched the listing photos well. However, after spending a few hours in the unit, we noticed our kids’ feet were turning black from walking on the floors. Initially, we assumed it was just a distressed finish, but after cleaning a small area ourselves, it was clear the floors were simply very dirty.We contacted the management company and shared a video to demonstrate the issue. They did send cleaners twice, which we appreciated, but even after both visits, the floors still weren’t as clean as they should have been for a vacation rental. They also told us they would refund the small cleaning fee, but that refund never happened.Overall, the unit had potential and most other aspects were fine, but the floor cleanliness and lack of follow-through on the promised refund definitely impacted our experience.
Brian K.
Stayed 5 nights in Mar 2025