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Brookside Lodge

3.0 star property
VIP Access

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Balcony view
Property grounds
2 outdoor pools, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillow-top beds, in-room safe, desk

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness centre and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site.
Brookside Lodge offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Salt and Pepper Shaker Museum. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1061 out of 2011 reviews
Rating 8 - Good. 517 out of 2011 reviews
Rating 6 - Okay. 243 out of 2011 reviews
Rating 4 - Poor. 112 out of 2011 reviews
Rating 2 - Terrible. 78 out of 2011 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Gatlinburg stay
Room and bed were okay. The hotel needs to re-paint. Tons of missing paint (chips). Some cob webs hanging from the ceiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Was very nice and quiet. And sleeping next to the creek was great
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Travelled with partner
Liked: Amenities
Nuce toom overlooking the brook
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our 25th anniversary and have never been to Gatlinburg. The trip was amazing and will definitely be going back maybe in Fall!
Stayed 5 nights in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new Hotel of Choice
Everyone was exceptionally nice!
Stayed 3 nights in Dec 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for the price!!!
The room is s not sound-proof. The tub floor was cracked and there is black mold overhead. Theres a large sunken spot in front of the vanity...room 273. The floors are very dark laminate; no carpet, which is good. Lighter laminate would give some light to the very dark room. Room was quiet large. Lamps have to be plugged and unplugged to turn on and off because the screw-on button is missing. There was no place to hang dress shirts or dresses with a hanger. Place was convenient and staff was very friendly. Easily accessible. The stream outside our room was nice with the deck.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cherlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg stay
The front desk staff was very helpful and friendly. The bed was comfortable. The whole stay was wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Clifton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived until we left, the staff were super nice and very accommodating! The room was kept warm and the wood burning fireplace was an added bonus! Loved the location, very easy to get in and out of and convenient to get into to downtown! Will definitely stay here again in the near future, already planning a trip for January or February!
Stayed 1 night in Dec 2024

6/10 Okay

Robert W

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Building is older and very dated, dust could be seen around table legs and furniture feet on the carpet, the bath vent was almost completely stopped up with lint and dust. The elevator smelled of raw bleach heavily all weekend. The river was a nice touch off the balcony.
Stayed 2 nights in Dec 2024

8/10 Good

Monai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a quaint hotel; also close and convenient to everything we needed in town. I would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather, Hudson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just an over night stay for us. But wish we would have been there for a few days. The rooms are very cute the river and the walkway out by the river was so peaceful. Very friendly staff checking in. We hit the road and didn't eat so could tell you about food. But I will absolutely be back. Easy walk to grab a bit to eat also.
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Liked: Staff & service, property conditions & facilities
Outdated but quaint. Cobwebs in lamp shades, dirt mopped into corners in bathroom, door blinds dusty and dirty, base boards dusty! Property uses a 3rd party cleaning service that does a poor job of thorough cleaning. Property advertising fireplace in some room but charges $8 a bundle for enough firewood to last about an hour to hour and a half!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bridget

Stayed 2 nights in Nov 2024

10/10 Excellent

Vannesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is dated but is still nice, room was clean, the views from the balcony to the creek/river was beautiful, the fireplace was a plus. All the staff we interacted was very friendly. Definitely will stay there again.
Stayed 3 nights in Dec 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Next to main road noisy and noisy neighbors. Room very clean and balcony with stream nice. Limited parking had to walk down a hill to get room.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
The room had a balcony with a pretty view of a river. The room is nice and clean. Check in staff very friendly. Check out staff not so friendly. Parking is horrible. Continental breakfast was awful. Price was good for off season.
Stayed 2 nights in Dec 2024

6/10 Okay

Al

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Nestled along the creek, the lodge makes it feel that you are in the mountains. However, it’s close to downtown Gatlinburg and is an easy walk to shopping and dining. I appreciated the fire pits and seating outdoors.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024