Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

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Dates

January 2025

February 2025

Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast included

24/7 front desk

Housekeeping

Laundry

Parking included

Pool

Explore the area

322 Historic Nature Trail, Gatlinburg, TN, 37738

Gatlinburg Convention Center
4 min walk
Gatlinburg Space Needle
6 min walk
Log Cabin Pancake House
1 min walk
Knoxville, TN (TYS-McGhee Tyson)
70 min drive

Room options

Standard Room

Sleeps 2
1 Single Bed

Standard Room, 1 King Bed (LEISURE)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Sleeps 2
1 King Bed

Suite, 1 King Bed

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Communication)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds

Sleeps 6
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

Sleeps 2
1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

Sleeps 6
2 Queen Beds

Similar properties

Pool

Hot tub

Pet-friendly

Kids pool

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, a short walk to Gatlinburg Space Needle

An indoor pool, a snack bar/deli and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Space Needle. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free breakfast offered
Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
Guests have great things to say about the helpful staff and the location
Just a 4-minute walk from Gatlinburg Convention Center and 14 minutes on foot from Great Smoky Mountains National Park
Theme park and local-area shuttle service available for a fee

There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An indoor pool, a vending machine, and an arcade/games room are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Theme park shuttle (surcharge)
Free self parking on site
Onsite parking includes off-street options

Food and drink

Free breakfast available
Snack bar/deli

Things to do

Arcade/game room
Indoor pool
TV in common areas

Family friendly

Arcade/game room
Free cot
In-room microwave
Indoor pool
Laundry facilities
Separate bedroom
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Minibar

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel

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Hotel Holiday Inn Express Gatlinburg Downtown

Holiday Inn Express Gatlinburg Downtown Gatlinburg

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Holiday Inn Express Gatlinburg Downtown

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Alberto

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for kids

Stayed 1 night in Sep 2024

10/10 Excellent

Zachary L

Travelled with family and small children

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay here each time we visit Gatlinburg. We love the indoor waterpark for the kids and the ability to walk to the National Park or downtown, avoiding the parking disasters.

Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

4/10 Poor

Michael

23 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

Staff has strong accent and hard to understand. No blankets available. Room was very clean.

Stayed 4 nights in Aug 2024

10/10 Excellent

Lisabeth

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

This was a great hotel and my family and I enjoyed our stay a lot. The staff was amazing and my kids loved the waterpark/pool feature. Our rooms were clean and the pool water temperature was nice and warm. Not to mention, the parking was free and the hotel is walking distance from the main downtown strip. If we ever come back to Gatlinburg, we would definitely stay here again.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jen

Travelled with family

22 Aug 2024

Clean. Family friendly. Good breakfast. Awesome little water park. Pool kinda small but water park for kids makes up for that.

Stayed 2 nights in Aug 2024

6/10 Okay

DHAVAL

Travelled with family

21 Aug 2024

Few bugs in bathroom sink , freaked us out

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Day family stay.

Very comfortable stay. My granddaughter, two of my great grandchildren and I stayed 2 nights. We went to the aquarium and Pigeon Forge. The splash pad at the Holiday Inn was wonderful, the kids loved it! We all enjoyed the pool and the breakfast. The staff was great, provided a crib at no extra charge! Wonderful stay!

Stayed 2 nights in Aug 2024

8/10 Good

Sandy

Travelled with family and small children

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Came to Gatlinburg for a quick family get away before school starts up. Holiday Inn was a good price in a great location. An easy walk to the strip but far enough off that it didn’t cause any noise issues. The free parking was a huge bonus as fees can really add up. The breakfast was a good starter to the day. It wasn't a grand buffet but had staples and got the job done. The room was clean and everything was in working order. The only issue was the pool was very cloudy and didn't seem a good idea to swim in. The water park was simple and great for the kids however the surface was very rough and easy scuffed up bare feet. The staff was great, didn't have any major issues just more towels, which was easily accessible. Would stay at hotel again and recommend.

Stayed 3 nights in Aug 2024

8/10 Good

Shaina

18 Aug 2024

Nice hotel overall!!

Stayed 5 nights in Aug 2024

2/10 Terrible

Steven

14 Aug 2024

Disliked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Austin

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

Asad

31 Jul 2024

Disliked: Property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Joann

Travelled with family and small children

30 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Never stay at the hotel, because our room wasn't ready 😭 had to find another hotel up the street from holiday inn. Manager was very nasty to us.

Stayed 3 nights in Jul 2024

10/10 Excellent

Cathy

30 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family

29 Jul 2024

Liked: Staff & service, property conditions & facilities, room comfort

Great place if you have kids

Great place to stay if you have kids waterpark is awesome just wish they had towels in the pool area they do give you some in your room but very small towels that you have to exchange

Stayed 7 nights in Jul 2024

10/10 Excellent

Mickey

27 Jul 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Josh

Travelled with family

27 Jul 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

My

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

Ammar

22 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family

20 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked this hotel because it was rainy and the waterpark play area looked fun. It was a win! My son played for 3 hours straight and we had to drag him out! We were able to walk to the main road and have dinner and dessert. We even saw a bear behind the parking lot! The breakfast was very good for hotel breakfast. The only negative thing I can say is the parking seemed like as issue but we did get a spot.

Stayed 1 night in Jul 2024