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Mountain House Inn

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mountain House Inn

42-inch flat-screen TV with cable channels, TV
2 outdoor pools
Terrace/patio
Fridge, microwave, coffee/tea maker
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pool
  • Free WiFi

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Traffic Light #5
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for SMOKING ROOM

SMOKING ROOM | Desk, free cots/infant beds, free rollaway beds, free WiFi

SMOKING ROOM

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Brookside Lodge

Pool
Breakfast included
Kids pool
Parking included
4.2 out of 5, Very good, (1974)
The price is €53
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Brookside Lodge

About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies
This hotel features 2 outdoor pools, a seasonal outdoor pool and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a vending machine are on-site.
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Our customers tell us they can't get enough of Mountain House Inn's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 88 out of 1004 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dion

Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Angel

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap room
The room was musty smelling. Black stains on the sheet, The room did not feel clean. The plus was a new AC/heat unit. Very bland! No pictures on the walls. Cheap room, but you get what you pay for.
Stayed 2 nights in Oct 2024

10/10 Excellent

Troy

Stayed 1 night in Oct 2024

6/10 Okay

Kaleb

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ayse

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the check in wasnt very happy at first cause we were a one nighter. The hotel is very old and def needs updating. We stayed there cause all the other hotels were full and the kids were very tired. My whole demeanor changed when I saw an empty condom pack next to the bed, thats when I couldnt give anymore chances. Sorry but maybe this will help the owners take care more of the property. There is a lot of competition I guess they dont care that much!!
Stayed 1 night in Oct 2024

10/10 Excellent

Cori

Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money!
Check in was easy and quick. House keepers do not come to your room to bother you so if you need anything you have to ask front desk. Rooms are a little outdated but the AC was cold and the bed was comfy! The only issue we had was the shower drained really slow in the shower. We will be back! Also, do not need food in your vehicles. This guy will find it!
Stayed 3 nights in Oct 2024

6/10 Okay

Jamie, The Villages

Travelled with family
Good location
Stayed 2 nights in Oct 2024

6/10 Okay

APINYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Walkable to downtown. Don’t have to worry about parking.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bear visited everyday during our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is simply fabulous. Due to the staff and location, I would not rate any less than 5 star
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff is Awesome, cleanliness not so much.
The staff was awesome! Very nice and pleasant atmosphere. The location is awesome, easy walk to the parkway. The cleanliness of the room was a bit under scale.
Stayed 2 nights in Sep 2024

6/10 Okay

Billy

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Allen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Marilee

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Lions and tigers and lots of bears
Watch out for the bears…the office left our Key on the door when we checked in and no one was there…the guy that worked there was nice but you have to like his sarcasm and sense of humor. I had to change rooms one night into my stay and he ended up Giving me a key card instead of an actual key. I had to bother him To get the key. The place is A bit soon run down. It’s off the strip but you will for sure see bears. I killed some sort of bug in my room definitely wasn’t a bed bug but the rooms need some Updates. It’s nice if you just want to sleep
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend a couple days.. very helpful friendly staff.
Stayed 2 nights in Sep 2024

4/10 Poor

Marilee

Travelled with group
Disliked: Staff & service
Sketch at best
Keys were tapped To The door even though we checked in before 7. Someone greeted us before 7. Only 1 Room Key for 2 People, Right off the strip, Plenty of bears on the Lot
Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with partner
Nice place, average
Stayed 2 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was awful pipes leaked it smelled inside probably from the pipes leaking. No one ever came up and fixed. It lights didn’t work no help from the staff. I would never stay at this place again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
Its American owned .people really nice .15 min round trip walk to the village and back
Stayed 2 nights in Sep 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
needed alot of updates .But it was clean
Stayed 3 nights in Sep 2024