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Gatlinburg Mountain Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi
Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi
Exterior
Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
390 East Pkwy, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪8 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Traffic Light #5
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(121 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Room

Brookside Lodge

Pool
Breakfast included
Kids pool
Parking included
4.2 out of 5, Very good, (1965)
The price is €87
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Brookside Lodge

About this property

Gatlinburg Mountain Inn

Motel with free parking, near Great Smoky Mountains National Park
A 24-hour front desk and free self-parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Salt and Pepper Shaker Museum. Enjoy features like free self-parking.
  • Free WiFi
  • Free self-parking
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies
Self parking is free.

This Gatlinburg motel is smoke free.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 644 reviews" "
Rating 8 - Good. 205 out of 644 reviews" "
Rating 6 - Okay. 70 out of 644 reviews" "
Rating 4 - Poor. 33 out of 644 reviews" "
Rating 2 - Terrible. 18 out of 644 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Travelled with partner
Liked: Staff & service
Extra kind.
Stayed 1 night in Oct 2024

8/10 Good

Tabitha

Stayed 3 nights in Oct 2024

8/10 Good

Becky

Travelled with partner
For the price we paid this was a really good stay. Upscale it ain’t, solid it is.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Stayed 3 nights in Oct 2024

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older hotel but it was nice. We just needed a place to stay for the night it was a quick trip.
Stayed 1 night in Oct 2024

4/10 Poor

Masood

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room was not in good condition
We had many issues, first of all the smell of the room was really annoying, It was a very strong cleaning/freshener smell that didn't go away. The room didn't have sufficient lighting. The light behind the headboards didn't work properly. The bathtub looked terrible. No coffee maker in the room.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times
Always friendly and helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Lacking
Shortage of hot water. No tissues in the room. No coffee maker in the room.
Stayed 5 nights in Oct 2024

6/10 Okay

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area and fair price. Room is a little small and dated but i cannot complain
Stayed 1 night in Oct 2024

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little motel
Perfect little motel that's walking distance to downtown. Pizza place right across the street in case you get hungry. Basic motel that was clean and comfortable. No irons in the rooms though, so plan accordingly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Stayed 2 nights in Sep 2024

6/10 Okay

Brenna

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All ok
Stayed 2 nights in Sep 2024

8/10 Good

rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I was able to walk to the madness of all the eating/shopping strip without having to pay $20 for convenient park (it’s a little under half a mile away) there are trolleys but we didn’t want to wait or deal with bus schedule. It was also super close to a breakfast on the opposite side (again walking distance and much closer) I also liked that while it was close it was also far enough from the traffic/noise too. The couple that run the place are super friendly and when we had some Tv issues he fixed it rather quickly. Not fancy but cute location. Wish they had a coffee maker inside each room rather than having to go to front desk for hot water that’s only like 6oz (I’m a big tea person nightly)
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Blj bus lines

Stayed 2 nights in Jun 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Gizelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walkable to the tourist spots and has a good parking space
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location for Gatlinburg.
Stayed 3 nights in Aug 2024

8/10 Good

Curtis

Travelled with family
Hotel looks like it’s been freshly renovated rooms were clean fairly quiet affordable. Would stay there again.
Stayed 3 nights in Sep 2024

4/10 Poor

Cassandra

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was so friendly and honestly the best part about the stay. The hotel was rated 9/10 by reviews and said it was a 4 star hotel. Honestly the room smelled very clean but it needed updated badly. The sheets had holes, the tub was peeling, overall just very dated and needed paint and fixing up. However, if youre looking for a cheap stay close to gatlinburg this would be ok just to sleep in. Bring your own towels!
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Staff were very nice and shared a lot of good info!
Stayed 2 nights in Sep 2024

8/10 Good

Caitlin

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw some bears in the area and Raj the office person was great, very friendly and very helpful. Room was updated and nice.
Stayed 5 nights in Sep 2024