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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Pool

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪16 min walk‬
  • Anakeesta
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • City view
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a TV in a common area and a vending machine are on-site. Change of towels is available on request
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Super 8 by Wyndham Downtown Gatlinburg at Convention Center. During your stay, you're just a quick walk from Gatlinburg Space Needle. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Gatlinburg Convention Center and 7 minutes on foot from Gatlinburg Space Needle
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Super 8 by Wyndham Downtown Gatlinburg at Convention Center. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 07 October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 154 out of 504 reviews
Rating 8 - Good. 147 out of 504 reviews
Rating 6 - Okay. 102 out of 504 reviews
Rating 4 - Poor. 53 out of 504 reviews
Rating 2 - Terrible. 48 out of 504 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yadira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 5 nights in Dec 2024

2/10 Terrible

Rocio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The water from the shower was brown
Stayed 3 nights in Dec 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay if you're on a budget. The room was spacious, clean and cozy. The motel is close to everything in a walking distance and you can also take the trolly. The breakfast was very basic but fillable, they had coffee, toast, cereal, egg and muffins. If you're expecting fine dining experience, this is not the place for you. Parking was free.
Stayed 1 night in Dec 2024

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the beds were a good size, the room was very clean when we walked in just a little bit of residue in our freezer in the mini fridge looked like a soda exploded & didn’t get cleaned up from a previous stay but overall, nothing I would complain about.
Stayed 1 night in Dec 2024

10/10 Excellent

Radames

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the attention of the employees, the cleaning of the hotel upon arrival was good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay
I have stayed here many many times. It’s always clean and comfy! Prices are fantastic, and the staff is always helpful!
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Ok, as expected.
Typical for when you stay at a less expensive hotel. Was rundown and you could tell had cheap repairs made where needed. It served its purpose at the minimum level.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Esa

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These scammers are charging mahor amount for a dog. It is 20 pound, old, well behaving buddy. I did not have service documents with me. Expedia must agree a price for having dogs. The hotel states they have a fee, but never how much take steal. Scammers!
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Bad time of year!! Way too crowded!!!!!!!!!!! Would probably like it better in late winter- early spring 😚
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffiny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except the room had the smell of weed had been smoked in it but otherwise clean and the staff was wonderful. Our fur baby loved it and was welcomed by each of the staff. Will definitely recommend and stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
It was not bad for the price wish parking was a little better
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerry

Stayed 3 nights in Nov 2024

10/10 Excellent

Zahra, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and good stuff .
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good I like the location you can walk to the main street area.
Stayed 3 nights in Nov 2024

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, friendly staff, convenient location. Breakfast needs improvement.
Stayed 2 nights in Nov 2024

8/10 Good

blessie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Baby cockroaches in the bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great fo walking to attractions
Stayed 2 nights in Nov 2024

8/10 Good

Pam

Travelled with group
Stayed 2 nights in Nov 2024

4/10 Poor

Tracie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY NASTY BEDS!!!!
The night i checked in, staff was extremely nice. But thats where it stopped. Upon making the reservations, I requested a sofa couch and a cot or 2 cots. Hotel emailed the room had a sofa bed but would not reply or comment on the cot. Had to funish my own. No problem. I asked for bedding for the sofa bed and the cot. I was given a blanket for each. When i asked for sheets for sheets for cot and sofa. I was questioned and told i had 1 room 2 beds. I explained yes and a cot and sofa bed, 5 people in the room,not couples. Then we inspect the beds, NASTY!!!! NO ONE SHOULD PAY TO SLEEP ON SHEETS OR BEDS THAT NASTY!!!!! I have pictures of the dirty room ans nasty beds. Very disappointing!! I went to get "complementary breakfast " my brother literally came upstairs with his, I walked in to get toast, was told "no you're to late" not 3 minutes after my brother got his.
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms ... great location we was able to walk to all the gatlinburg attractions which with 3 teenagers was the goal so they could come as go as they wanted without driving in that traffic! IF there was any downfall its the breakfast wasn't exactly continental it was more snacking.. banana toast 2 cerals! Outside that it was everything that we expected! We would stay there again! We would just pack breakfast the rooms did have a fridge & microwave!
Stayed 2 nights in Nov 2024

6/10 Okay

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk person very nice, the parking was tight and hard to maneuver with an SUV. The hotel said no dogs, but clearly someone had a dog 2 doors down whom loved to bark.
Stayed 3 nights in Oct 2024