Candlewood Suites Gillette, an IHG Hotel

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Dates

January 2025

February 2025

Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym

Pet-friendly

Laundry

24/7 front desk

Kitchen

Air conditioning

Explore the area

904 Country Club Road, Gillette, WY, 82718

Campbell County Convention and Visitors Bureau
6 min walk
Gillette Country Club
19 min walk
Energy Capital Sports Complex
4 min drive
Gillette, WY (GCC-Campbell County)
10 min drive

Room options

Studio Suite, 1 Queen Bed

32 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Sleeps 4
2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

30 sq m
Sleeps 2
1 King Bed

Studio Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Breakfast included

Pet-friendly

for 1 night

includes taxes & fees

19 Jan - 20 Jan

About this property

Hotel in Gillette with fitness centre and 24-hour front desk

This smoke-free hotel features a fitness centre, a snack bar/deli and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.

Candlewood Suites Gillette, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

During your stay at Candlewood Suites Gillette, an IHG Hotel, you're just a quick walk from Campbell County Convention and Visitors Bureau. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.

Free WiFi
Free self-parking
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
6 minutes on foot from Campbell County Convention and Visitors Bureau and a 2-minute drive from Gillette Country Club
Pets welcome for a fee

There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business centre. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Gillette, an IHG Hotel. Self parking is free.

This Gillette hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Snack bar/deli

Things to do

Family friendly

DVD player
Free cot
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)

Business services

Business centre

Outdoors

Barbecue grill

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Room amenities

Bedroom

Down comforter
Free cot
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch flat-screen TV with cable channels
DVD player

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Hob
Kitchen
Microwave
Refrigerator

Air conditioning
Desk
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per accommodation, per week

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per accommodation, per week
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Gillette

Candlewood Suites Hotel Gillette

Gillette Suites

Candlewood Suites Gillette Hotel

Candlewood Suites Gillette, an IHG Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Gary

Travelled with group

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

James

Travelled with family

28 Aug 2024

Liked: Staff & service, amenities

This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

27 Aug 2024

Liked: Cleanliness

Just Okay

I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.

Stayed 1 night in Aug 2024

10/10 Excellent

Colby

Business traveller

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Business traveller, Travelled with partner

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and attentive staff. Clean Hotel.

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Albert Lea

24 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie, Denton

Travelled with partner

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!

Stayed 1 night in Jul 2024

2/10 Terrible

Barbara

16 Jun 2024

Stayed 1 night in Jun 2024

4/10 Poor

Lisa

Business traveller

5 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.

Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

24 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with family

2 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner

25 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.

Stayed 1 night in Feb 2024

6/10 Okay

Bonnie

8 Oct 2023

Liked: Staff & service, room comfort

Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.

Stayed 1 night in Oct 2023

6/10 Okay

John

Travelled with partner

27 Sept 2023

Liked: Staff & service, property conditions & facilities

I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!

Stayed 1 night in Sep 2023

6/10 Okay

Bo

Travelled with family, Business traveller

18 Jul 2023

Liked: Cleanliness

Disliked: Staff & service

Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.

Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Travelled with family

18 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was excellent. It was very clean and the bed was comfortable.

Stayed 1 night in Jun 2023

8/10 Good

Kristina

11 Jun 2023

Stayed 1 night in Jun 2023

2/10 Terrible

Roger

Travelled with family, Travelled with pets

21 May 2023

Disliked: Cleanliness

Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.

Stayed 1 night in May 2023

6/10 Okay

Cindy

Travelled with family

12 Mar 2023

Liked: Staff & service

Disliked: Property conditions & facilities

The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.

Stayed 1 night in Mar 2023

4/10 Poor

Anthony

Business traveller, Travelled with partner

5 Mar 2023

Disliked: Staff & service, amenities

Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.

Stayed 2 nights in Mar 2023

10/10 Excellent

Tonette

3 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2022

10/10 Excellent

heidi

27 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Sep 2022

10/10 Excellent

joseph

Travelled with family, Travelled with pets

29 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean friendly convenient.

Stayed 1 night in Jun 2022

4/10 Poor

David

Travelled with family

25 May 2022

Liked: Cleanliness, property conditions & facilities

On the what did you not like, let me say our bill was totally messed up. It started on check in. I asked to move the bill to another credit card. She took a few minutes working on it and said it was taken care of. The day before we checked out i checked again because it was 125.00 dollars more then we paid. Once again the front desk worked on it and said it was corrected. The morning of check out the bill was now on 2 credit cards and no longer pending but charged. My wife went down this time to see what was going on with on with 2 bills now. Upon talking to Crystal who was now annoyed, my wife asked have i done something wrong? Crystal replied your first mistake was booking through EXPEDIA. It was downhill from there. It did get corrected after one or two more calls after we got home. We were advised to book through the hotel and not through Expedia . What does Expedia think of the Operations Manager of Candlewoods response concerning this? As a customer of Expedia this is how we were treated. David Sharp

Stayed 4 nights in May 2022