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Garner Hotel Gillette South by IHG

3.0 star property

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Photo gallery for Garner Hotel Gillette South by IHG

Water park
Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains
Suite, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2597 S Douglas Hwy, Gillette, WY, 82718
  • Gillette Country Club
    ‪4 min drive‬
  • Rockpile Museum
    ‪6 min drive‬
  • CAM-PLEX Multi-Event Facilities
    ‪7 min drive‬
  • Gillette, WY (GCC-Campbell County)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Communications)

Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Communications) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Communications)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Communications)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Garner Hotel Gillette South by IHG

Hotel in Gillette with water park and free breakfast
A water park (surcharge), an indoor pool and a fitness centre are available at this smoke-free hotel. Free on-the-go breakfast, free self parking and a free airport shuttle are also provided. Other amenities include Access to hot tub, WiFi in public areas and coffee/tea in a common area.
Garner Hotel Gillette South by IHG offers 80 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gillette hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge) and a fitness centre.
The free breakfast at Garner Hotel Gillette South by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Campbell County Convention and Visitors Bureau. Free self-parking, a free round-trip airport shuttle and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Splash around at the water park or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from Campbell County Convention and Visitors Bureau and a 4-minute drive from Gillette Country Club
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Garner Hotel Gillette South by IHG offers its guests a water park (surcharge), an indoor pool, and Access to hot tub. Public spaces have WiFi for a fee. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Garner Hotel Gillette South by IHG. Self parking is free.

This 3-star Gillette hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Water park

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Facilities fee: USD 10 per person, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Garner Hotel Gillette South by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Country Carlson Gillette WY
Country Inn Carlson Gillette WY
Country Inn Radisson Gillette WY
Country Radisson Gillette WY
Garner Gillette South By Ihg
Garner Gillette South an IHG Hotel
Garner Hotel Gillette South by IHG Hotel
Country Inn Suites by Radisson Gillette WY
Garner Hotel Gillette South by IHG Gillette
Garner Hotel Gillette South by IHG Hotel Gillette

Garner Hotel Gillette South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sandi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jenna

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very clean and nice property, just didn’t seem to have any management/maintenance checking things but the front desk lady was super nice and tried her best to help. But nothing worked like the coffee maker in the lobby, our living room tv, our shower toiletries were empty. The pool area was a joke, all the pools were freezing even the hot-tub let alone it was so foggy you couldn’t see in there and no pool towels anywhere. Looked like a ghost town. Literally. It was fine for just our couple hour stay passing through town but kind of a bummer for the kids with the pool for how cool it looked in the pictures, it was the main reason we booked.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Stayed 1 night in Jan 2025

8/10 Good

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and staff were wonderful. This would have been a five star rating if it weren’t for the breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Monte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the easy check-in and nice room. We chose this hotel for the pool and slides attached to the hotel, and we weren't disappointed at all! The breakfast the next morning was nice also. Thank you for a nice stay, and we hope to come again!
Stayed 1 night in Jan 2025

2/10 Terrible

Cindy

Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Randal

Stayed 1 night in Dec 2024

4/10 Poor

Jason

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, property conditions & facilities
We stayed at the property for the water park. Upon check in we requested a crib. When we recived the crib finally 7 hours later it was full of food debris. The room had a quarter on the floor next to the bed, and the 2 year old found a cramex jar with a yellow lid under the heater/AC. We did have chickens and ducks outside, kids loved watching them. The pool area is nice but there are alot of missing tiles in the wading pond making sharp areas, and they feel that at 35 degrees they need to open the exterior doors and freeze you out. It is also kinda creepy the way the men sit there and watch all the women in suits as the gawk at everyone. Unfortunately I nor any of my guest speak a second language, our primary language is english and I found it difficult to over come the language barrier between the staff and ourselves.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Leonel

Stayed 1 night in Nov 2024

8/10 Good

Ann S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Coy, BILLINGS

Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very reasonable price.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, excellent free breakfast, friendly

Stayed 1 night in Nov 2024

8/10 Good

Anna Marie

Liked: Property conditions & facilities
While driving home from Seattle it snowed all through Wyoming. It was so bad I could barely see the road and had to pull over and get a room. Country Inn & Suites was a lifesaver BUT when I left at 5:15 am the next morning no coffee was ready. I was told it would take 15 minutes to heat up so I left. Not happy but was grateful I had a place to sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Book somewhere else for the price

The only reason we booked here is because of the water park inside. Almost an hour before check in I was told it was shut down. The inside is being remodeled but looks in bad shape everywhere. The rooms weren’t cleaned what so ever and the remodeled one was didn’t even look remodeled. The photos advertised on the website aren’t even the actual rooms. The room looked uncleaned and the tub had hair in it. One of the faucets looked like it had ketchup dried to it. For the price I paid,the stay was not worth it at all. The only good thing was the lady who checked us in was so sweet and the breakfast wasn’t bad. Other than that, don’t waste your money on this hotel! It’s not worth the $180 I paid to stay in this craphole!!
Stayed 1 night in Nov 2024

4/10 Poor

Luke

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like it was new.

My room was recently refurbished. Carpet was new and also had fresh paint scent, just a hint. Made it fell like a brand new hotel. All clean and comfortable. Nice breakfast, too, for a "free" breakfast. Great coffee in the lobby, unusual for a hotel. Thanks.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

4/10 Poor

Tanya

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I usually have a great stay here. It’s been my go to place when visiting. This trip was a longer stay. The TV made us sign in into apps every time the tv was turned off. When we arrived we did not get a room key until hours after checking in. There was remodeling going on during the day which made it hard to stay in room due to noise. Had to get room keys almost every time we left because the ones we had wouldn’t work. Front desk never had quarters available for laundry room. Ice machine on second floor doesn’t work. I usually wouldn’t complain but this stay was disappointing and will probably go elsewhere next time I am in town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024