Serendip Hotel Goto

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serendip Hotel Goto

Triple Room, 2 Bedrooms, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Japanese Style Room, Non Smoking  | Desk, iron/ironing board, free WiFi, bed sheets
Japanese Style Room, Non Smoking  | Desk, iron/ironing board, free WiFi, bed sheets
Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
BUKEYASIKI 1-7-12, Goto, Nagasaki, 853-0017
  • Higashi Park
    9 min walk
  • Goto Kanko History Museum
    9 min walk
  • 美女花
    3 min walk
  • Fukue (FUJ-Goto - Fukue)
    8 min drive

Room options

Business Double Room Single Use, Non Smoking

  • Sleeps 1
  • 1 Double Bed

Japanese Style Room, Non Smoking

  • Sleeps 4
  • 4 Single Futons

Triple Room, 2 Bedrooms, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Large Single Sofa Bed and 2 Single Futons

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Serendip Hotel Goto

Hotel with 2 restaurants, in the vicinity of Onidake Shrine
This hotel features 2 restaurants, a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff. Housekeeping is available on request.
Serendip Hotel Goto offers 28 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This Goto hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Serendip Hotel Goto. During your stay, you're just a quick walk from Higashi Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • On-site recreation includes a playground and bicycles to rent
  • 2.4 mi (3.9 km) from Onidake Shrine and 15.9 mi (25.6 km) from Saikai National Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. The business-friendly Serendip Hotel Goto also features multilingual staff, laundry facilities, and shopping on site. Free self parking is available.

Smoking is allowed in designated areas at this Goto hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 8:30 AM.
Serendip Hotel Goto has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1000 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SERENDIP HOTEL
SERENDIP GOTO
SERENDIP
SERENDIP HOTEL GOTO Goto
SERENDIP HOTEL GOTO Hotel
SERENDIP HOTEL GOTO Hotel Goto

Serendip Hotel Goto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 185 reviews" "
Rating 8 - Good. 61 out of 185 reviews" "
Rating 6 - Okay. 12 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 3 out of 185 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kazu, Dartford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay at Serendip Hotel. The staff was extremely kind and helpful, and the breakfast was tasty.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well set out, and great facilities. Just a couple of mosquitos inside.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh, I will definitely return to the Goto Islands, and will absolutely stay in the small, comfortable Serendip hotel Goto again. Where do I begin. For one thing, there isn't many hotel or other lodging options in the Goto Islands, since they are quite remote and sparsely populated. That being said, I was happy to settle into the Serendip. It is comfortable, relaxed and small hotel in this remote area of Japan. But still, the Serendip was a wonderful hotel, complete with super happy and friendly staff (not English speaking), great location in the small town of Goto, small efficient rooms, and a great breakfast meal. The hotel staff offered me assistance with bike rentals, car rental, and advice for where to eat and what to do in the islands. I appreciated their advice so much! They are "local" and live nearby. The hotel has new washer/dryers for clean clothes, and a small bar restaurant. But really, it was the "relaxed" feeling that I got from staying here that I loved the most. "Small town" atmosphere. Like being a LONG way away from Tokyo! I would highly recommend Serendip for cleanliness, staff, location, and "vibe". I will be back to the Goto Islands for sure!
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

RYOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方たちが親切でアットホームなホテルでした。時々洗面台の蛇口から、ブシュッと音がして水がスムーズにでてこない時があったのは気にはなりましたが、大人3人で泊まって部屋の広さも十分で不自由なく過ごすことができました。 朝食もヘルシーで美味しかったです。 また五島に行ったときはお世話になりたいと思っています。ありがとうございました。
Stayed 3 nights in Sep 2024

8/10 Good

AKARI

Liked: Cleanliness, staff & service, room comfort
わかりやすい場所でした。 建物は古かったですが受付も感じよく大変過ごしやすかったです。
Stayed 2 nights in Sep 2024

10/10 Excellent

????

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗で良かった
Stayed 2 nights in Sep 2024

10/10 Excellent

Fukuda

Stayed 1 night in Aug 2024

8/10 Good

TAKEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
シャワートイレが少し古く操作性が悪かったが、これ以外は素晴らしかった。特に、1Fのコワーキングスペースはチェックアウト後、空港行きのバスを待つ間、無料で使え、重宝した。
Stayed 1 night in Sep 2024

6/10 Okay

つよし

Stayed 2 nights in Aug 2024

6/10 Okay

Kamehiko

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
トイレのドアが閉まりにくかった。 建付けが悪い。(こういうのは今迄初めてのケース) トイレと冷蔵庫に髪の毛があったので冷蔵庫は使わなかった。 トイレはよくあるので気にならないが気になる方も居られるので… 朝食はヘルシーで良かった。
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

KOTONO

Liked: Cleanliness, amenities, property conditions & facilities
テレビの後ろと冷蔵庫付近にしかコンセントが見当たらず、延長コードがあるとより便利だなと思いました。 綺麗でアクセスも良くベットもふかふかでゆっくり休めました! 一階のカフェも素敵でまた五島に来た際は利用したいです。
Stayed 1 night in Aug 2024

8/10 Good

TOSHIYUKI

Liked: Cleanliness, property conditions & facilities, room comfort
予約なしでレンタサイクルも借りられ便利でした。
Stayed 2 nights in Aug 2024

10/10 Excellent

Haruka

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
フロントデスクスタッフの対応が丁寧。
Stayed 1 night in Jul 2024

8/10 Good

リョウジ

Liked: Staff & service
泊まるだけなら充分満足です。
Stayed 1 night in Jul 2024

8/10 Good

HIDEAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

コウジ

Liked: Cleanliness, staff & service, property conditions & facilities
とても落ち着けて良かった。 ルームウェアの着心地が良かった。
Stayed 1 night in Jul 2024

8/10 Good

Hirofumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一階ロビーがワーケーションを出来るような使用になっており、長期滞在にも良さそうでした。
Stayed 2 nights in Jul 2024