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Holiday Inn Express & Suites Williams by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Williams by IHG

Lobby
Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Point of interest
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Kaibab National Forest Headquarters
    ‪20 min walk‬
  • Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Bearizona
    ‪6 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Mobility Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, Mobility Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, Mobility Accessible (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1364)
The price is €165
for 1 room
includes taxes & fees
21 Apr - 22 Apr
La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area

About this property

Holiday Inn Express & Suites Williams by IHG

Hotel in Williams with full-service spa and free breakfast
A full-service spa, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with free newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Williams by IHG. During your stay, you'll be within walking distance of Thunder Eagle Native Art. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 15 minutes on foot from Thunder Eagle Native Art and a 2-minute drive from Buckskinner Park
  • Pets welcome for a fee
Holiday Inn Express & Suites Williams by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Williams by IHG. Self parking is free.

This 3-star Williams hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a national park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at registration, free breakfast.
Stayed 1 night in Jan 2025

2/10 Terrible

Murugesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the morning of the second day, the shower was not functioning, and the staff refused to accommodate a room change. Additionally, the manager was unavailable to address the issue. The room was not cleaned, and the towels were not replaced.
Stayed 2 nights in Jan 2025

4/10 Poor

Denise, Whittier

Travelled with family
Disliked: Staff & service, property conditions & facilities
After checking in and going to our room, we figured out our rooms shower did not work. It would not turn on. We called down to the front desk only to be told that if we wanted to change rooms, they could not give us another room like the one we had. If I wanted as many beds as I had, I would have to pay for another room. They were not willing to accommodate us or even let us use another empty room to shower. Told us to wait until maintenance could look at the shower in the morning. We waited till almost 10:30 the next morning for the shower to be fixed.
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elena

Liked: Staff & service
The property is fine, clean even maybe too much cleaning products are used because it smells everywhere like cleaning products. The breakfast was fine. What I did not really like were cold pool and cold hot tub! They charged in my opinion a lot for one night stay around $400 for one room for 2 adults and 2 kids. Since we visited in December, we were excited about the hot tub which is supposed to be hot by definition but it was cold! And when I asked why it was cold they told me according to the standards! :))) I have been to different hotels and never met those kind of standards before according to which the hot tub was cold, and the pool was just freezing. And I am talking about indoor pool and hot tub.
Stayed 1 night in Dec 2024

8/10 Good

Joby

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Santhosh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated within a mile of everything Williams has to offer: Grand Canyon Station, Downtown Williams, Canyon Coasters. 15 minutes drive to Bearizona and Deer Park. Clean and Spacious rooms. Delicious variety for Hot Breakfast everyday. They also have coupons for dinner at brewery nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

8/10 Good

Zelina

Stayed 1 night in Dec 2024

2/10 Terrible

Susy

Disliked: Staff & service, property conditions & facilities
Rude staff
This was my 29th wedding anniversary and chose to go to Williams. When we arrived at the hotel, no staff was in the lobby. I tried to ring the bell, but it was broken. My husband and I stood there for a good 5 minutes waiting for someone to attend the front desk. I had chosen a king size bed when made the reservation. When I got to the hotel, my husband and I were given two beds. I told them that I had requested one bed and I pulled up my reservation to show her. She said she could not do anything about it and gave me so much attitude. I will never return to this hotel again. The place also looks outdated. The staff was not friendly at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

L

Travelled with family and small children
Liked: Cleanliness, staff & service
I really like that it's family friendly. The only downside during our visit was that we tried streaming a movie but there was no connection and the front desk was less than helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Bertha

Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe

Liked: Property conditions & facilities, room comfort
Very clean rooms
I went to polar express the was super clean , breakfast was very good and the service is good
Stayed 2 nights in Dec 2024

8/10 Good

Hari

Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to railway. Friendly staff. Clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for travelers

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hard beds and cleaning staff missed some things.
Check-in was easy and staff were considerate. There was a dirty sock sitting right in the hallway corner outside my door. This sock did tint my view of the rest of the hotel and room cleanliness. The room itself seemed clean if ignoring the sock outside the door. The pull out bed mattress was horrible basically a bunch of springs with a thin layer of cloth. Their were no sheets for the pull out bed in the room either. Main bed mattresses were very hard. Near the hardest I've ever slept on. I understand some people like that. Mine and my wife's opinion were that they are way too hard to almost back pain in the morning. Otherwise, fridge and microwave were fine. Someone cleaning forgot to check the fridge as we found a drink in it so again questioned the cleanliness of the room. Those kind of simple checks really effect a guests opinion. Breakfast was great. plenty of options and good food for a hotel breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for the Polar Express Train ride. Room was spacious and clean, great breakfast!

10/10 Excellent

Frank

Stayed 2 nights in Oct 2024

4/10 Poor

Jenny

Stayed 2 nights in Oct 2024