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SureStay Hotel by Best Western Grants

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Grants

Lobby
Exterior
Reception
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪17 min walk‬
  • Grants Chamber of Commerce and Mining Museum
    ‪4 min drive‬
  • Sky City Casino
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Lobby

Quality Inn & Suites Grants - I-40

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.8 out of 5, Good, (796)
The price is €82
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Quality Inn & Suites Grants - I-40

About this property

SureStay Hotel by Best Western Grants

Hotel in Grants with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, Access to hot tub and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Grants. During your stay, you're just a quick walk from El Malpais National Conservation Area. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes on foot from El Malpais National Conservation Area and a 2-minute drive from Northwest New Mexico Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Grants offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Grants. Self parking is free. You'll have access to the indoor pool at a partner property.

This Grants hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

SureStay Hotel by Best Western Grants Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1096 reviews
Rating 8 - Good. 330 out of 1096 reviews
Rating 6 - Okay. 206 out of 1096 reviews
Rating 4 - Poor. 101 out of 1096 reviews
Rating 2 - Terrible. 90 out of 1096 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

TONY

Travelled with family, Travelled with family and small children
Bed was good and apprared clean. BUT shower was awful. Warm then cold and again. Had my 11 not get a shower. I about froze. If you dont need shower, stay here.
Stayed 1 night in Dec 2024

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely updated for a older property
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called ahead to get adjoining rooms and the front desk said no problem when we got there they were adjacent not adjoining my shower was cold the first night
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Simple and comfortable
Front desk staff was very nice, and the room was simple but comfortable. My only issues were with the shower, which was lukewarm, and the tub was very slippery. For the price it was fair.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a motel.
Everything you’d expect from a Motel including yellowed shower, terribly squeaky bed and dirty side tables.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was limited. The faucet in the bathroom leaked. Hot water in the shower was also limited.
Stayed 1 night in Dec 2024

6/10 Okay

Connie

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, but the heater was pretty loud, so sleeping was not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and convenient. We just existed I40, hooked a Uturn on the service road, amd viola. Denny's, Walmart and Dollar General were all within walking distance.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best mattress I've ever slept on.
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Disliked: Staff & service
Go somewhere else.
Lady at the front desk asked if the name on the reservation was my husband. None of her business! She talked nonstop, interrupted me every time i tried to respond. I started just nodding my head to answers. The room had an almost finished roll of toilet paper and no spare to be found. Hubby had to walk to the front desk in 30 degree weather for another roll. Toilet runs constantly. Save yourself some grief and go elsewhere, the cheaper price sucked me in a that was a mistake i won't make again. We travel this route frequently and my notes have been updated to never stay here. And another problem if you're on the second floor the steps are slanted downhill on the upper group - seriously a safety issue. Can't believe this passes a building inspection.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. The property is better than I was expecting.
Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness
Excellent value for traveling through the area.
Stayed 1 night in Dec 2024

8/10 Good

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and rooms were clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nola, Sun City West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and efficient. Room was spacious and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

David, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Travelled with partner
Disliked: Amenities
All outside doors, I could not tell from the photos and the description did not say. The heater was loud and noisy all night. Then breakfast - no napkins, no knives,no coffee cups. Desk clerk got coffee cups from house keeping but lids did not fit. We will stay elsewhere next trip
Stayed 1 night in Dec 2024

6/10 Okay

Jaclyn

Travelled with family
Disliked: Property conditions & facilities
Close proximity to food options and the interstate. Looks to have been recently remodelled, however, items like the bathtub (knob to the tub was falling off), etc were skipped. I fully expect to pay an incidental fee but they charged $100 for one night. For no more than is provided and the condition of the room/facility, I thought this was excessive.
Stayed 1 night in Dec 2024

4/10 Poor

David

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. Dirty! Fridge didn't work. Booked online and no mention of an additional $100 deposit required. Stains on mattress and comforter, noted when checking for bed bugs. Floor was dirty. Noisy pipes. It may be one of the worst hotels I have encountered. Breakfast was terrible. Wasn't cheap in price either. I can not recommend this hotel, photos must be photoshopped.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Property conditions & facilities
Good clean room
I was able to get a last minute reservation. I was treated well, the room was very clean, noise from the freeway and railroad was minimal if any. I would recommend staying here. If you think the breakfast is a little weak, across the parking lot is decent Denny's!
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Typical stay in America
Clean beds but sheets are scratchy. Must have been their detergent since I can’t see them using starch here. Good pillows. Crumbs on floor by fridge & interior of fridge not cleaned. A pair of unclean socks in drawer between beds. Floor of bathroom had ‘shoe tread pattern’ in residue of the floor so we used towels to walk on. Breakfast is the now ‘usual’ starch ladened junk. 2 apples in the fruit-bowl, one with a rotten spot. I asked girl at desk if she had more. She opened a new case & filled bowl making 3 trips across lobby to do so. She didn’t offer or bring me one nor ever looked our way. Service obviously not her thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024