Tru By Hilton Gaylord, MI

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Gaylord, MI

Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Lobby
Exterior
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Otsego County Historical Museum
    15 min walk
  • Bavarian Falls Park
    2 min drive
  • Call of the Wild Museum
    2 min drive
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with 24-hour fitness centre and 24-hour business centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Gaylord, MI. During your stay, you'll be within walking distance of Otsego County Historical Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and coworking spaces.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in common area, a corner/local shop, and a front desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 327 reviews" "
Rating 8 - Good. 72 out of 327 reviews" "
Rating 6 - Okay. 32 out of 327 reviews" "
Rating 4 - Poor. 11 out of 327 reviews" "
Rating 2 - Terrible. 12 out of 327 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Dominic, Daytona Beach

Great place if you have a pet
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Roy

Travelled with family
Liked: Amenities, property conditions & facilities
Beds were terrific. Tv was great. Breakfast was adequate. No Kleenex.
Stayed 1 night in Aug 2024

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and stafe
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, friendly check in. Nice hotel would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
H
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Victoria

Stayed 1 night in Jul 2024

6/10 Okay

Gary F

Liked: Property conditions & facilities
Disliked: Staff & service
Spartan accommodations. Had to wait 10 minutes for desk person to get off the phone to check in. Room he sent me to already had people in it.
Stayed 2 nights in Jul 2024

10/10 Excellent

JD

Stayed 1 night in Jul 2024

10/10 Excellent

Loree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Nice place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for activities in the Gaylord area. Staff were friendly, rooms were clean and provided what is needed.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The facility was nice and new. The room was not as clean as I would have liked. The floor and the shower seemed dirty. I wasn’t sure if the room had been cleaned, but the beds were made and the towels were folded, so someone must have been in there to prepare the room. Otherwise, I wouldn’t have been sure if it had been cleaned.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

JAMES

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location and property were just what we were looking for. Very clean and modern and new, the housekeeping service we requested didn’t come twice so we had to keep calling to ask for more towels, and our room never got cleaned. Otherwise it was a great stay.
Stayed 3 nights in Jun 2024