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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Lobby
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Hagerstown Suns Municipal Stadium
    ‪17 min walk‬
  • Maryland Theater
    ‪2 min drive‬
  • Hagerstown Premium Outlets
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪13 min drive‬

Room options

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sleep Inn & Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air conditioning
3.6 out of 5, Good, (679)
The price is €78
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Sleep Inn & Suites

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a business centre and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Quality Inn & Suites offers 73 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Suns Municipal Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hagerstown Dog Park and a few minutes from Maryland Theater
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1011 reviews
Rating 8 - Good. 355 out of 1011 reviews
Rating 6 - Okay. 195 out of 1011 reviews
Rating 4 - Poor. 77 out of 1011 reviews
Rating 2 - Terrible. 77 out of 1011 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kerri

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla, Hagerstown

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Yasuko

Business traveller
Smell of pot smoking in the hallway that made us sick
Stayed 2 nights in Nov 2024

8/10 Good

Guilfoyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

Martha, SHELBURNE FALLS

Stairs, but inside. No elevator..did not matter for me, but would for others. Not sure why people are still announcing rooms numbers out loud. It would be great if they would not do that.
Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Smithsburg

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Alexandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Stayed 1 night in Sep 2024

8/10 Good

alvie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Staff & service
.
Stayed 1 night in Oct 2024

4/10 Poor

Jurgen

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not return
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Amenities
Dirty outside, parking lot was a mess. Smelled of marijuana in the hallway.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Staff & service
The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Stayed 1 night in Oct 2024

4/10 Poor

Inara, Charlottesville

Stayed 1 night in Sep 2024

8/10 Good

G Construction

Stayed 2 nights in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
No refrigerator. There is a trail to apartments behind and the drug traffic behind is crazy. No elevator. Stairwell smells like pee. I work night about to get in the shower and get a knock at the door so no thank you and lady knocks again when I open the door (no fully dressed) she opens door all the way to check the locks. What?? Ma’am. Side door to building doesn’t lock. So all the drug traffic has access. But in a bind they are convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

6/10 Okay

Phoebe

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

10/10 Excellent

G

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

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