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Sleep Inn & Suites

2.5 star property

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Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪3 min drive‬
  • Hagerstown Suns Municipal Stadium
    ‪6 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪14 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Lobby sitting area

Country Inn & Suites by Radisson, Hagerstown, MD

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1073)
The price is €105
for 1 room
includes taxes & fees
16 Mar - 17 Mar
Country Inn & Suites by Radisson, Hagerstown, MD

About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free buffet breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area and a business centre are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
Sleep Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 189 out of 669 reviews
Rating 8 - Good. 212 out of 669 reviews
Rating 6 - Okay. 114 out of 669 reviews
Rating 4 - Poor. 73 out of 669 reviews
Rating 2 - Terrible. 81 out of 669 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is a dump! I have stayed here multiple times in the last18 months and it just keeps getting worst! Dirty, in extremely poor repair and getting worst. Poor customer service. Pool has never been open! I highly recommend you not consider this hotel. I will not stay here again!
Stayed 4 nights in Nov 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property 6 times over the past 18 or so months because it is very close to where I need to be in the Hagerstown area. This stay was for 5 nights. This was my last time! The property is not being maintained at all. The indoor pool has not been open since the first time I stayed here!!! The carpet is filthy. Pictures are missing from walls. Handles in the room are falling off. There are two sliding doors at the entrance, the outer door was open the entire time, so broke and they are not fixing it. We were on the fourth floor and the shower drain allowed 2-3 inches of water to pool while taking 5 min. showers! The elevator was out on the last night, so we had to carry our bags down. There was no hot breakfast on our last morning, but two girls sat at the front desk talking away! Too lazy to come and get the hot breakfast made! Towels are to be replaced on the third day, that didn’t happen until ask for them on the fourth day. I gave them a poor review before and thought I would give them another chance. BIG Mistake! I will NOT stay here again and highly recommend no one else does.
Stayed 1 night in Nov 2024

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T STAY HERE. Absolutely filthy. A worker walks around with a rug cleaner but we never saw it used. I complained to the front desk that our carpet and curtains had stains all over it and trash behind the couch. She Rolled her eyes! And said, " Oh, thats weird, I gave you a room thats hardly used." Our bed had no mattress cover and only a thin sheet. I requested a mattress cover and the woman at the front desk said they were out and needed to order some. I asked for more sheets...3x. Finally 2 hours later the rug washer handler guy knocks at our door, yelled , "housekeeping!" AND LET HIMSELF IN!!!!! Thankfully our dog ran at the door barking and he ran back in the hall. Our dog is friendly but this stranger entering even startled him. The photos online are not what the rooms really look like. The foyer, hall and room carpets were dirty, ripped and covered in stains. They allow dogs but no one cleans up the waste. By the looks of the other patrons in the Breakfast area and hanging around the parking lot, its clear this place is also a rooming house / overflow for addicts and transients due to lack of housing in the area. Back entrance door propoped open late at night. Breakfast consisted of cold instant eggs, cold sausage, mushy tater tots and undercooked microwaved bacon. Apparently, pool amd hot tub closed though not reflected online. Photos online ARE NOT A TRUE REPRESENTATION of what this place really looks like. Beds do not have proper bedding, EVERYTHING has stains
Stayed 2 nights in Nov 2024

8/10 Good

Kimberli

Liked: Room comfort
I would like to make a suggestion that there are more trash cans put in the room, bigger ones. Also, would like to have room service 2-3 days since I was staying 7.
Stayed 7 nights in Nov 2024

10/10 Excellent

sherman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Nov 2024

4/10 Poor

Chrystalle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Overall, no issue with the room it was clean. The mattress was comfortable. Nothing was falling apart. It was quiet no smell in the the hallway room smelt OK as well. I would say again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Anderson

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The facility is clean safe convenient pet friendly and affordable. Our go-to stop on the semiannual Boston to Atlanta trip!
Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Babylyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to everything
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
.
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Business traveller
This is fine if you are just needing a place to crash for the night and dont spend any awoke time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Staff & service, amenities
All my room lights didnt work switch br
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a dirty cigarette infested room because I had a dog . I called down to ask for a different room was hung up on I called back and she decided not to answer. I brought my daughter downstairs to have my room changed and was told that not possible I eventually said that I would like a refund. She agreed to change my room for an extra cleaning fee . The new room wasn’t horrible the bed was comfortable and the coffee was good . The pool was also shut down.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service
Decent for the price but the breakfast menu needs work.
Stayed 1 night in Nov 2024

10/10 Excellent

Emely

Stayed 3 nights in Jul 2024

2/10 Terrible

Sade

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
The room smelled bad and it was so humid in there and seemed to be like wet or maybe moldy. The shower was small and the sink was outside the bathroom. It was just a mess and I won’t ever book this place again!
Stayed 3 nights in Oct 2024

2/10 Terrible

Brittni

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Got a suit but the bathrooms so small , no bath tub, no separation within rooms Hot tub and pool been down for years
Stayed 1 night in Oct 2024

10/10 Excellent

Hagibh

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean and quiet as well. Great room for surprisingly low rates.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was great
Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Liked: Staff & service, room comfort
Sleep inn… yes I did
Very disappointing when we arrived. The entire reason we booked this hotel was for the pool and hot tub. They were closed. Had to pay extra for a room with a bigger bathtub with jacuzzi to suffice. The room was clean, and the bed EXTREMELY comfortable. Breakfast was a nice Continental with bacon, eggs and waffles. Would definitely stay again as long as the pool was open!
Stayed 2 nights in Oct 2024

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely staff, terrible property.
We checked in, dropped our bags, and went to dinner. We came back to our room and within 30 seconds of being back in the room, we noticed a roach crawling out from under the tv and across our things. We immediate left and went to a different hotel across town. The front desk staff had been extremely helpful and courteous during the check-in, I didn’t want to convey any distaste to them, so I simply left. The state of the hotel beyond the roaches was acceptable considering the price, but roaches are not acceptable, and the desk staff shouldn’t have to deal with that. Also, the entire property smelled like cigarettes. There should be a disclaimer that the property used to be a smoke friendly property. Very dissatisfied with the property. Very pleased with the staff.
Stayed 1 night in Oct 2024

8/10 Good

Tracey

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was fine considering what I read. We just needed a place to crash during our travel from SC to NH.
Stayed 1 night in Oct 2024