Grotto Bay Beach Resort

4.0 star property

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Photo gallery for Grotto Bay Beach Resort

Couples treatment room(s), body treatments, aromatherapy
Outdoor pool, pool umbrellas, pool loungers
Property amenity
Outdoor pool, pool umbrellas, pool loungers
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Blue Hole Park
    ‪1 min walk‬
  • Crystal Caves
    ‪7 min walk‬
  • Bermuda Perfumery
    ‪7 min walk‬
  • St. George's (BDA-L.F. Wade Intl.)
    ‪20 min walk‬

Room options

Ocean View Deluxe Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Oceanfront Deluxe King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Oceanfront Superior King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Superior King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Deluxe King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Oceanfront Superior Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Oceanfront Deluxe Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Superior Double

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Grotto Bay Beach Resort

Beachside resort to enjoy free water park and white sand beach
Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 201 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Grotto Bay Beach Resort's great beach location. During your stay, you're just a quick walk from Blue Hole Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to manicures and pedicures, deep-tissue massages or body wraps at Natura Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and kayaking
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Steps from Blue Hole Park and 7 minutes on foot from Crystal Caves
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort such as a complimentary water park, an outdoor pool and a 24-hour fitness centre.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hamilton Parish resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorised watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free cot
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 21 January 2025 to 4 February 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.00 for adults and from USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1007 reviews
Rating 8 - Good. 275 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it here. Would recommend to anyone going to Bermuda. Easy access to the airport and the bus routes. The activities around the property were amazing too with the private beach and the private cave to swim in were particularly a highlight. My husband and I will be back! Thank you Grotto Bay!!!
Stayed 7 nights in Nov 2024

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the airport. It is a bit removed from all shops and mid town centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are absolutly fabulous!
Ma soeur s'est fait opérée d'urgence aux Bermudes lors de notre voyage et nous avons séjourné à cet hotel en attendant d'être rappatriées Le personnel est absolument fabuleux. à l,écoute de nos besoins, toujours prêts à aider, avenants, ils prenaient des nouvelles régulièrement.
Stayed 1 night in Nov 2024

8/10 Good

Michael John Rozzano, Rockford

Liked: Cleanliness, staff & service
Very nice stay
Stayed 4 nights in Nov 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice relaxing time. Food and staff were great. Water sports were good and the bus stop was at driveway
Stayed 5 nights in Nov 2024

8/10 Good

Brandi

Travelled with partner
Liked: Cleanliness, staff & service
The property has a lot of construction going on and still needs to be updated more..it’s not luxurious but it is clean and affordable and the location is great!
Stayed 5 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Views were beautiful...Dining nearby..Bus at the end of the hill
Stayed 4 nights in Jan 2024

10/10 Excellent

Kelly

Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Over all poorly maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

shalana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this resort, you won’t regret it!
Stayed 2 nights in Nov 2024

6/10 Okay

Jerry

Stayed 3 nights in Oct 2024

10/10 Excellent

Ann-Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Absolutely wonderful stay. We a little worried since this was one of the less expensive hotels in Bermuda but we had a great time. June was so welcoming and informative, what a gem.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the massage in the caves, the easy transportation to the airport, the dining options, and of course the view was spectacular.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Property is excellent, food is great, loved that the room had plenty of electrical outlets and had a clock (very rare now for some reason). Loved the walking distance convenience to the cave tours. All-Inclusive is well worth it if you generally plan to stay on the property. I happened to love the many chickens on the property and the whistling frogs at night. Only gripe is that the Concierge was late, apathetic, and frankly useless.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donna

Stayed 3 nights in Oct 2024

10/10 Excellent

zelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cave swimming is awesome!! Beach is stunning!! Be aware that there are Lots of steps
Stayed 4 nights in Oct 2024

8/10 Good

Tunis Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Betsi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful quiet as a vacation should be. Great for families with kids. Super relaxing and much activities to do.
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service, property conditions & facilities
Very close to the airport with easy access to bus routes going to Hamilton or St George. Not a lot of information given about amenities or events on check-in. The room wasn't super clean, floor in particular left socked feet very dirty upon check-in. One of my days/nights was very rainy and windy with rain water seeping in under my door. Rooms/suites are located in separate buildings, not all buildings have ice machines. Beverage vending machines are located outside and their contents are very warm. There's no information about resort amenities in the room and no pens/paper. I got conflicting information from front desk staff/bell hop regarding how far in advance to book airport cab and how early before my flight I needed to be at the airport.
Stayed 5 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are well kept and property and rooms clean. Staff is friendly and courtious-we plan another stay at grotto next October-
Stayed 6 nights in Oct 2024

10/10 Excellent

Ankit

Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing resort with great staff and service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel. Directly in the beach. The grounds are amazing, poolside bar, beach steps away with chairs, umbrellas & towels. Food excellent, friendly staff and great lawn games. 2 restaurants & a rooftop bar. Soup to nuts, rooms clean & view is unsurpassed. Third time here & love it

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024