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Quality Inn Cromwell - Middletown

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Property grounds
Lobby
Point of interest

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    ‪11 min walk‬
  • Wesleyan University
    ‪7 min drive‬
  • Connecticut River State Wildlife Area
    ‪8 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham Cromwell/Middletown

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (1002)
The price is €74
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Super 8 by Wyndham Cromwell/Middletown

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and health club
This hotel features a health club, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cromwell - Middletown. During your stay, you'll be within walking distance of Cromwell Commons Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and ice skating
  • 7 minutes by car from Dinosaur State Park and 7 minutes from Wesleyan University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 219 out of 980 reviews" "
Rating 8 - Good. 265 out of 980 reviews" "
Rating 6 - Okay. 215 out of 980 reviews" "
Rating 4 - Poor. 139 out of 980 reviews" "
Rating 2 - Terrible. 142 out of 980 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sheila

Stayed 7 nights in Sep 2024

6/10 Okay

Nawsher

Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

6/10 Okay

Lacy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property seemed in need of a refresh. Looked like a recent coat of white paint was applied to everything, but just did not get a good feel for overall cleanliness. Property is dated.
Stayed 2 nights in Oct 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were in CT for a wedding. The hotel met all our needs for the 2 days we were in town. Check in was simple and pleasurable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay again
It was very dirty. The towels had had on them. The bathroom had false eyelashes on the floor the comforters were stained. The carpets were dirty in the halls and in the room.
Stayed 1 night in Oct 2024

4/10 Poor

DANNY

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs renovations
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not kept up, our bed was slanted down , there was spilt stiff on lamp beside bed that was crusted over, the toilet seat had cracks and chips on it and the tub doesn’t look like it has been cleaned in a while. The lobby area is not as portrayed on web sight(s). Smoke smell in room
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Property conditions & facilities
spacious room, breakfast rough, price acceptable for limited comfort
Stayed 1 night in Oct 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very comfortable place, nice relaxed atmosphere
Stayed 7 nights in Oct 2024

4/10 Poor

Jim

Was woken up by noise in hall at 630 am. Appeared to be a staff member yelling in hall
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Travelled with partner
Disliked: Amenities
They offered a breakfast with the stay and barely had any food available for the guest. And our toilet broke and would not flush.
Stayed 1 night in Sep 2024

6/10 Okay

frank

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was comfortable and clean Slightly unpleasant odor in hallways. Breakfast was poor.
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Place is not what it is in the picture. When i got htere, there was 4 ck heads hanging around outside. Then, that same night, my daughter and i look out the wind and 4 loovely working ladys were leaving. When i was leaving, i guy started teling me i couldnt put my trash in the can from inside a closet. Then he comes out and gets mad that i cleaned my room. Tells me to take my trash out of the garbage can and bring it back to the room. So i did and told him thanks for the great direction and horrible stay. The place should be in hartford, not cromwell. Shame on you front desk man who came from the closet
Stayed 6 nights in Oct 2024

4/10 Poor

Roxanne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Not like pictures
I was greeted by a host behind a plastic partition. Very awkward! Hotel is old and not polished at all. No carafe in the coffee pot. Shower curtain was dirty w mold/mildew and room had unpleasant odor. We were in at 10 PM and out early so was not going to make a fuss but will definitely not stay here again!
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Disliked: Amenities
Very dirty, elevator out of code. Very disgusting.
Stayed 1 night in Oct 2024

4/10 Poor

Valerie

Travelled with family
Disliked: Cleanliness
The bathroom was not very clean to begin with. You must really ask for any cleaning (which includes more washcloths, towels, etc..)
Stayed 3 nights in Oct 2024

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible I didn’t stay
Stayed 7 nights in Sep 2024

4/10 Poor

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kellie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not so good
Stayed 1 night in Sep 2024

6/10 Okay

Paolo, union

Business traveller
breakfast very limited room need some tlc
Stayed 1 night in Sep 2024

8/10 Good

Noreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No vent in bathroom; rotting food in fridge from previous occupant.
Stayed 2 nights in Sep 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold on shower curtains
Stayed 1 night in Sep 2024

6/10 Okay

Karen

I found the service to be adequate, for the most part. However, I asked for a wakeup call for two of the mornings of my stay, and np call was received
Stayed 4 nights in Sep 2024

10/10 Excellent

henrik

Stayed 3 nights in Jul 2024