TownePlace Suites by Marriott Hays

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Dates

January 2025

February 2025

Premium bedding, down duvets, desk, blackout curtains

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Breakfast included

Laundry

Gym

Pet-friendly

Kitchen

Explore the area

4001 General Hays Road, Hays, KS, 67801

Fort Hays State University
6 min drive
Ellis County Historical Society Museum
7 min drive
IHOP
2 min walk
Hays, KS (HYS-Hays Regional)
8 min drive

Room options

Studio, 2 Queen Beds

City view
Sleeps 4
2 Queen Beds

Studio, 1 King Bed with Sofa bed

City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Hotel in Hays with free breakfast and 24-hour fitness centre

Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.

TownePlace Suites by Marriott Hays offers 81 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The free breakfast at TownePlace Suites by Marriott Hays gets good marks from our customers. During your stay, you'll be close to Ellis County Historical Society Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include newspapers, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
6 minutes by car from Fort Hays State University and 7 minutes from Ellis County Historical Society Museum
Dogs welcome for a fee (restrictions apply)

TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Hays hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

24-hour gym
Indoor pool

Family friendly

In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in bathtub
Grab bar near toilet
Lift
Low-height electrical sockets in bathroom
Transfer shower
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

40-inch LED TV with premium cable channels
Netflix

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Hob
Kitchen
Microwave
Paper towels
Refrigerator

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Heating (climate-controlled)
Iron/ironing board
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 50.00 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 35 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50.00 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hays Aparthotel

TownePlace Suites Marriott Hays

TownePlace Suites riott Hays

TownePlace Suites by Marriott Hays Hays

TownePlace Suites by Marriott Hays Hotel

TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Okay

Edward

23 Sept 2024

Liked: Staff & service, property conditions & facilities

The place is clean and set up well but the beds are incredibly uncomfortable. I would expect a Marriott to spend a little more on mattresses.

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

14 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family

12 Sept 2024

Liked: Property conditions & facilities

Disliked: Staff & service

We were excited to stay at this hotel as we pass through Hays often. They are listed as pet friendly, which was nice. We have a service dog and federally are allowed to take the dog anywhere we need to as it provides service for a disability. However we try to choose pet friendly hotels as to not cause any issues with other guests. From the outside, it looked updated and nice. The staff was not welcoming to us during check in. We were met with an attacking tone when my military veteren husband let the front desk know we had a service dog, in a pet friendly hotel. Immediately we were harshly asked why we had a service dog. My husband said Im a veteren and its my service dog.Then told that they needed to know exactly what the dog was needed for.I have never seen anyone be so rude about a person with a disability. My husband was shocked by her demeanor. He told her of his disability and asked if she had an issue with this. She looked to the other front desk person who asked us to sign a pet policy document. He said ok..that is fine but why am i being scrutinized? She said "we charge a fee for pets" This could have been handled much better.A disabled person should NEVER feel less than anyone else because they use an aid for their disability or mobilitally.The hotel and rooms are average and beds hard was ok. I expected more from a Marriott. It was an average hotel with average rooms. Nothing special. The beds were hard which surprised me as most Marriott hotels have comfy beds.

Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easy location off I-70, clean, comfortable.

Stayed 1 night in Aug 2024

8/10 Good

Patrick

22 Aug 2024

Liked: Cleanliness

Nice facility - would stay again.

Stayed 1 night in Aug 2024

10/10 Excellent

Bradley or Kathryn

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Darcy L

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Viktoryia, Staten Island

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean big room, you can borrow slow cookers, blenders, room is equiped with kitchen and is nice and spacious, breakfast is included and decent and parking is free

Stayed 1 night in Aug 2024

8/10 Good

Christa, ARVADA

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay Just not good water pressure in the shower

Stayed 1 night in Jul 2024

10/10 Excellent

Garrett

23 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Travelled with family, Travelled with family and small children

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, spacious room. Easy check in. Clean pool. Great breakfast options. Travelled with our 2 yr old. Would stay again if traveling through again.

Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveller

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Only the beds need improvement

Staff was friendly and helpful. Breakfast was good. Room was clean and had everything you would need for an extended stay. My only complaint would be that the be that the bed wasn't comfortable at all. Almost like sleeping on the box springs themselves.

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the Best

Best hotel we stayed at on a very long road trip. Room smelled clean and fresh. Bed was very comfortable and the large shower was amazing. Staff was friendly and efficient at check in. Thank you!

Stayed 1 night in Jul 2024

8/10 Good

Kyle

Business traveller

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop

Work trip to area with stop over. Hotel is great and the room was super quiet for the rest I was looking for. Room has way more amenities than I needed for an over night but for a longer stay it would amazing to have all this

Stayed 1 night in Jul 2024

10/10 Excellent

Antoinette

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I have stayed here many times..it is my go-to hotel in Hays, KS

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

8 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a pleasant experience

The front check in was Rude.. short and snappy.. the room had hair and debris on the carpeting and hair in the shower.. there was no breakfast ready the next morning by 7am and no coffee available except in the room.

Stayed 1 night in Jul 2024

10/10 Excellent

David

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

5 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Harold

5 Jul 2024

Stayed 1 night in Jun 2024

2/10 Terrible

Sam

Travelled with family

4 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

They were not willing to switch me to another room so I could have a bathtub. Even tho the website did say I would have one. Horrible customer service at this hotel. Not willing to switch my room for me.

Stayed 1 night in Jul 2024

10/10 Excellent

Helmuth

Travelled with family

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Tanya

Travelled with family

30 Jun 2024

Disliked: Cleanliness, staff & service

No dogs over 35lbs

Unfortunately after going through tornado weather on I70 and driving 10hrs, we were not able to stay at this hotel. The front desk lady was rude, however that might be because she had to tell me she would need to cancel my reservations. My dogs are to big. I didn’t know this, but this particular Marriot will not take any dogs over 35lbs. She said it’s Marriot policy. I’m a member of Marriot and this hotel is the only hotel that I have heard this from. So being exhausted and wore down we left and stayed at Best Western. In the Hays Kansas Area Hampton, Hilton, Best Western , Comfort Suites, Avid all take any size dog. Your Welcome.

Stayed 1 night in Jun 2024