SureStay Hotel by Best Western Helen Downtown

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Dates

January 2025

February 2025

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Air conditioning

Free WiFi

Explore the area

8396 S Main St, Helen, GA, 30545

Helen Festhalle
5 min walk
Huddle House
1 min walk
Gainesville Station
45 min drive
Gainesville, GA (GVL-Lee Gilmer Memorial)
51 min drive

Room options

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Helen with free breakfast and 24-hour front desk

This hotel features an indoor pool, coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, a 24-hour front desk and a corner/local shop are on-site. Housekeeping is available on request.

SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Helen Downtown gets high marks from our customers. During your stay, you're just a quick walk from Helen Festhalle. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

Free continental breakfast served daily
Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include convenience store, coffee/tea in a common area and TV in a common area
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 10-minute walk of Helen Festhalle and Helen Arts & Heritage Center

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Helen Downtown also features an indoor pool, coffee/tea in common area, and a corner/local shop. Self parking is free.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool

Conveniences

24-hour front desk
Grocery/convenience store
Shared microwave
Shared refrigerator

Guest services

Housekeeping (on request)

Outdoors

In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

2 buildings
2 floors
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Helen Ga Super 8

SureStay Helen Downtown

Super 8 Motel Helen Ga

Super 8 Helen Ga Motel

Super 8 Helen Ga Hotel

Helen Super Eight

Super Eight Helen

Helen Super 8 Hotel

SureStay Hotel Helen Downtown Best Western

SureStay Helen Downtown Best Western

SureStay Hotel Best Western Helen Downtown

SureStay Best Western Helen Downtown

SureStay Hotel Helen Downtown by Best Western

Surestay By Best Helen Helen

SureStay Hotel by Best Western Helen Downtown Hotel

SureStay Hotel by Best Western Helen Downtown Helen

SureStay Hotel by Best Western Helen Downtown Hotel Helen

SureStay Hotel by Best Western Helen Downtown Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Linda

Travelled with group

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Karen

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Safe and quiet, clean, convenient breakfast, easy parking and also walkable to a lot of the attractions.

Stayed 2 nights in Sep 2024

2/10 Terrible

Cynthia

Travelled with family

11 Sept 2024

Disliked: Cleanliness, staff & service, room comfort

Worse stay ever.

Stayed 2 nights in Sep 2024

6/10 Okay

Kip

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities

Staff were wonderful. Breakfast is nice. Not a warm breakfast but grab and go items that are more than enough to get your day started. The facility is very clean but just simply old. The bed gets a zero star and we woke up with back aches each day. So it’s nice to have the great staff. Just needs updates and most definitely new beds.

Stayed 3 nights in Sep 2024

8/10 Good

Pamela

8 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner

5 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Pros: This is a perfect location for an affordable stay in Helen. Walkable in all directions to anything you want to do. The room was clean, beds comfortable. The staff was great. The continental breakfast was great. Cons: the lighting in the bathroom sink area is very, very dim. There is no full length mirror. So getting ready for your day is a challenge. We ended up with a room that was an adjoining room. The first two nights no one was in the other room, but night three a man with a cough condition stayed and it sounded like he was in the room with us. So keep that in mind for privacy and comfort. Not good sound buffer between rooms.

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry, Crossville

Travelled with partner

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was very clean and comfortable. Very spacious.

Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner

2 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Nice and clean

Stayed 2 nights in Aug 2024

2/10 Terrible

James

31 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Faith

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, friendly, walkable to town, nice pool, nice parking

Stayed 1 night in Aug 2024

10/10 Excellent

Caitlin

Travelled with group

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Steven

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eveyone that worked there was very friendly and had good knowledge of things to do around the area.

Stayed 4 nights in Aug 2024

8/10 Good

Michael

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I didn’t spend a lot of time at the property. It seemed clean and nice. It would have been nice to know that the breakfast didn’t include anything hot.

Stayed 1 night in Aug 2024

6/10 Okay

Stacie

Travelled with family

20 Aug 2024

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

This hotel is in major need of an upgrade. The pictures online are quite deceiving. I was thankful we were only staying for a night, for had this been part of a longer trip I would have changed my reservations to someplace else.

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Angela, Martinsburg

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

15 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Travelled with family

12 Aug 2024

Liked: Staff & service, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Alecia

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the staff and location- we will be back

Stayed 1 night in Aug 2024

10/10 Excellent

Jakub

Travelled with group

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is in the perfect location. Operated by locals with very friendly staff. Even had large, name brand shampoo, body wash, conditioner, lotion and hand wash for your use. My wife was ecstatic. Will be staying again. It's an older hotel but upgraded. The newer hotels are not located near everything.

Stayed 2 nights in Aug 2024