DoubleTree by Hilton Helena Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Helena Downtown

Reception
Exterior
Premium bedding, down duvets, in-room safe, desk
Indoor spa tub
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
22 N Last Chance Gulch Street, Helena, MT, 59601
  • Holter Museum of Art
    5 min walk
  • Reeder's Alley
    6 min walk
  • Cathedral Church of St. Peter
    7 min walk
  • Helena, MT (HLN-Helena Regional)
    11 min drive

Room options

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Helena Downtown

Hotel in Helena with free local area shuttle and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free self parking and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Helena Downtown offers 72 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Helena hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Helena Downtown. During your stay, you're just a quick walk from Holter Museum of Art. Free self-parking, a free area shuttle and a restaurant are available.
  • Free self-parking
  • Enjoy Italian cuisine while dining at Bella Roma
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Holter Museum of Art and 6 minutes on foot from Reeder's Alley
  • Free local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Event space at this hotel measures 2242 square feet (208 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Helena Downtown. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Bella Roma – This restaurant specialises in Italian cuisine.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Roma

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,242 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena

DoubleTree by Hilton Helena Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 431 reviews" "
Rating 8 - Good. 126 out of 431 reviews" "
Rating 6 - Okay. 34 out of 431 reviews" "
Rating 4 - Poor. 12 out of 431 reviews" "
Rating 2 - Terrible. 10 out of 431 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colby M

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast buffet was not complimentary and the food that should have been hot was cold
Stayed 1 night in Jul 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Appreciate the friendliness of the staff at check in including the fresh cookies for the kids after a long trip
Stayed 1 night in Jul 2024

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience easy to get around within steps of The walking mall
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm cookies and clean rooms 👍
Stayed 1 night in Jul 2024

2/10 Terrible

ERICA

Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

John, Cortlandt Manor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff, top to bottom.
Stayed 2 nights in Jun 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Nothing was unique
Stayed 3 nights in Jun 2024

10/10 Excellent

jennifer

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Restroom shower curtain smelled musty. Pool area closed and no valet and parking lot was closed.
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ryan

Business traveller
Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located directly on Last Chance Gulch which is a fun place to explore while in Helena. The staff were quite friendly. The biggest drawbacks would be the breakfast option at the hotel, which is expensive, and the rooms are a bit dated.
Stayed 1 night in May 2024

8/10 Good

laura

Stayed 2 nights in May 2024

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and in a convenient location close to thee old downtown. Sadly, our car was damaged in the parking lot overnight.
Stayed 1 night in Apr 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Apr 2024

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The front desk staff Saturday afternoon/evening was amazing, very friendly and helpful. The morning housekeeping staff was also very friendly. The condition of the room was a little worn down, especially the bathroom fixtures.
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Shaloy

Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most fancy restaurants
Stayed 1 night in Mar 2024

10/10 Excellent

Katrina L

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was super comfy with lots of nice bedding! It was quiet, the showers could get HOT (by choice), the hot tub was fun and staff were kind
Stayed 2 nights in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024