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Family Room, 2 Bedrooms, Garden Area

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, Jetted Tub, Pool View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Villa, Private Pool

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 5 Max

Room, Jetted Tub, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, Private Pool, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Stella Palace Aqua Park Resort. During your stay, you'll be connected to a shopping centre and close to Star Beach Water Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Poseidon, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself to reflexology, hydrotherapy or body treatments at SPA CENTER
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • 10 minutes by car from Star Beach Water Park and 7 minutes from Ekklisia Agios Konstantinos

Stella Palace Aqua Park Resort ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stella Palace Aqua Park Resort

Everyone (9) Couples (3) Family (5)
5 out of 5
Great stay at a great hotel.

Posted by on 4 Aug 2021

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5 out of 5
We have just returned from a fabulous week at this hotel. Loved everything about it. Staff were friendly and helpful. AMAZING choice of food. Particularly liked the 3 options of evening dining in attached restaurants during the week. A special mention has to go to the Greek restaurant. A lovely night. Husband says thank you for the raki!!

Posted by on 2 Nov 2019

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5 out of 5

Posted by on 21 Oct 2019

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4 out of 5
A good spa hotel with lots of facilities. A bit disappointing that the wifi was only available in the communal areas and the gym and sauna was charged for extra. Otherwise we had a really good time. Highly recommended.

Posted by , from Dartford on 6 Aug 2018

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5 out of 5
Schöne Poolanlage und freundliche Mitarbeiter. Essen in den Spezialitätenrestaurant war sehr gut. Essen im Hauptrestaurant war auch gut. Der Strand hat nicht unseren Erwartungen entsprochen. Sehr klein, künstlich angelegt da es dort nicht anders möglich ist. Mit Wellenbrechern damit man dort baden kann.

Posted by on 14 Oct 2022

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5 out of 5
Propreté, activité, restauration, piscine, relation client

Posted by on 29 Jun 2021

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4 out of 5
Etablissement propre et bien organisé. Seulement il manquait un peu de musique entrainante durant la journée.

Posted by on 22 Sep 2019

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3 out of 5
Sicher kein 5 Stern Hotel.Höchstens 3 Stern!!!! Sauberkeit Hotelareal und Hotelzimmer unter der Gürtellinie. Das Essen immer das gleiche.Sehr langweilig. Teilweise kalt und kein Geschmack. An der Rezeption konnte nur eine Dame ein bisschen Deutsch der Rest nur Englisch. Ich reise seit Jahren nur an Sterne

Posted by on 15 Sep 2019

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5 out of 5
Joli cadre, personnel aimable et souriant ( il suffit de leur sourire! ;-) ). Contrairement à certains commentaires que j'avais lus le personnel est multilingue. Nourriture bonne et variée (prévoir de réserver un max à l'avance l'un des 3 restos où les réservations sont obligatoires, car peu de places. Bien assez de transat ou Fatboy autour des piscines, mais toujours autant de gens qui réservent leur place aux aurores pour n'y aller que bien plus tard... Bref et ce, malgré les panneaux, mais on ne va pas changer les gens. ;-)) Donc très sympa dans l'ensemble. Nous étions 3 mes deux filles et moi en all inclusive. Précision, les les boissons sont all inclusive dans tous les bar mais pas toutes, seulement une sélection mais indiqué sur leur carte. et payant dès 23h00 Toujours bon à savoir, mais pas un inconvénient du tout je trouve.

Posted by on 6 Aug 2019

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5 out of 5
Nous avons passé 4jours extraordinaire tout était au top la propreté, la chambre la nourriture et le personnel rien à dire nous recommandons cet établissement et nous y reviendrons avec nos enfants. La seul chose que je peux dire de négatif c est que personne ne parle français a la réception donc difficile de se faire comprendre

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Guest Relations Department

Dear valuable guest, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our guests, and we wish to have the pleasure of welcoming you back in Stella Palace Resort & Spa in the near future. Warm greetings from Crete Stella Palace Team

About the Stella Palace Resort & Spa

Location Analipsi, Hersonissos, Crete Island 700 14

Renovations + Closures

This property is closed from 10 November 2024 to 31 March 2025 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Stella Palace Aqua Park Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • Room service during certain hours

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Buffet-style meals included
  • A la carte dining included
  • Surcharge for premium or imported non-alcoholic drinks
  • Tennis included
  • Volleyball included
  • Football (football) included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Miniature golf included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Minibar not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All on-site activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Stella Palace Aqua Park Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Stella Palace Aqua Park Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 240 guestrooms or units
  • 2 levels
  • 6 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Stella Palace Aqua Park Resort offers 240 air-conditioned accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a bath, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning

Food & Drink

Poseidon – This buffet restaurant specialises in international cuisine and serves lunch and dinner.

Elia Restaurant – This poolside theme restaurant specialises in Greek cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Veranda – Overlooking the pool, this theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Enso Restaurant – This theme restaurant overlooks the garden and specialises in Asian cuisine. Reservations are required. Open daily.

Abrazo – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach, 2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Safari nearby
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Horse riding nearby
  • Playground on site
  • Beach yoga on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

SPA CENTER has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Hot tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • Property registry number - 1039K015A2512501

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Stella Palace Resort Hersonissos
  • Stella Palace Resort
  • Stella Palace Hersonissos
  • Stella Palace
  • Stella Palace Analipsi Village
  • Stella Palace All Inclusive Hersonissos
  • Stella Palace All Inclusive
  • Stella Palace Hotel Hersonissos
  • Stella Palace Hotel
  • Stella Palace Resort Spa

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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