Trailborn Highlands

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Trailborn Highlands

Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Room, 2 Queen Beds, Balcony | Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Breakfast, lunch and dinner served
Reception
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Cullasaja River Gorge
    4 min walk
  • The Bascom Center for the Visual Arts
    8 min walk
  • Highlands Playhouse
    9 min walk

Room options

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Patio

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Garden)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About this property

Trailborn Highlands

Hotel in Highlands with spa services and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services and concierge services are on-site.
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and complimentary dressing gowns. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the on-site spa services.
Trailborn Highlands's great location gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nantahala National Forest and Cullasaja River Gorge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Trailborn Highlands. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Trailborn Highlands was completed in June 2024.

This 4-star Highlands hotel is smoke free.

Highland Supper Club – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Trailborn Highlands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 43 reviews" "
Rating 8 - Good. 8 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Property conditions & facilities
We enjoyed our stay very much! The property was so nice and clean and the staff was exceptional. Loved the mid century style. Great location.
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Highlands for the weekend. Lovely property within walking distance of the Main Street.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The hotel and the staff were the best. Convenient to everything.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Newly renovated very tastefully. Supper Club not Open yet. Staff very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the small touches & the friendly employees. So quiet, but close to town.
Stayed 1 night in Sep 2024

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group with three rooms staying as part of Trailborn Highland's first 100 guests since opening. We were so impressed with the level of guest service at this property. The staff was eagetrto assist with all of our needs. Can't say enough on this topic. In addition, the rooms were comfortable and inviting, two with great views of the trees, and had great in-room amentities. Trailborn Highlands has a relaxing vibe that successfully combines a modern and rustic feel. A light complimentary selection of breakfast items was an added plus. We will definitely return!
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Trailborn Highlands this past weekend and thoroughly enjoyed it! We had no idea that their grand opening was the weekend prior. We booked last minute and were a little concerned because of the reviews online but the pictures looked great and when we arrived, we found out the reviews were prior to new ownership and a full remodel! The hotel is super cool. The rooms are current with a retro vibe. Every staff member we encountered was very hospitable and helpful. We spoke to many! Christy, who is a manager, was so sweet and helpful. Chris, who is part of the team, works all over the resort and wanted to make sure everything was good with our bikes. As part of staying there they offer very attractive cruiser bikes for riding around town…which we did all day on Saturday. Everyone was asking where we got our bikes. :) We also spoke with the chef of the future onsite restaurant, Highlands Supper Club. It isn’t open yet so he was giving us insight as to where to eat, as he is all about food! Another awesome thing is that they have a great area to sit and relax or work, if needed- which includes a fireplace. They offer a continental breakfast with unique goodies that we loved! There is a beautiful area in the back of the hotel that offers Adirondack style chairs with fire pits. We sat out there both nights. It was incredible! We are excited to return as we will be staying there again! Thanks to the entire team at Trailborn Highlands for making our visit amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a WONDERFUL stay, and can't wait to come back! LOVED the water bottle filling station, the luxe-70s lodge vibe, the staff was incredible, they have a great offerings in the market, my room had a gas fireplace (!!!!), and overall I loved it. My only two complaints were that the mattress was not comfortable (my aching back woke me up both mornings), and I strongly dislike instant coffee, which was the ONLY coffee option available (in room or otherwise).
Stayed 2 nights in Sep 2024