Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, bed sheets
Iron/ironing board, bed sheets
Property entrance
Outdoor pool, open 10:00 AM to 10 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
422 E 32nd St, Holland, MI, 49423
  • Hope College
    3 min drive
  • Shanghai Grill & Bar
    1 min walk
  • Holland Station
    4 min drive
  • Holland, MI (HLM-Park Township)
    11 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Holland with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and free newspapers.
Quality Inn & Suites offers 71 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Hope College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hope College and a few minutes from Craigs Cruisers
Quality Inn & Suites offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Holland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Holland
Comfort Inn Hotel Holland
Quality Inn Holland
Quality Holland
Quality Inn & Suites Hotel
Quality Inn & Suites Holland
Quality Inn & Suites Hotel Holland

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 141 out of 738 reviews" "
Rating 8 - Good. 247 out of 738 reviews" "
Rating 6 - Okay. 168 out of 738 reviews" "
Rating 4 - Poor. 125 out of 738 reviews" "
Rating 2 - Terrible. 57 out of 738 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Kary

Travelled with family
Liked: Property conditions & facilities, room comfort
Ok in pinch
The area around the pool was concerning with wet bare feet and peeling rough paint.
Stayed 1 night in Aug 2024

8/10 Good

George

Friendly staff, being close to highway was a big plus.
Stayed 3 nights in Sep 2024

6/10 Okay

Lois

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Sep 2024

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
The bathroom sink was cracked with a half attempt to patch it. The shower wall had a crack in it. The hair dryer had been removed. Only the mount was there. For the price of the room it was horrible. I would never recommend this location to anyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No eggs for breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

STEPHEN, Mason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth what I paid
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Poorly maintained, no room service.
Stayed 1 night in Aug 2024

10/10 Excellent

Wonde

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite
Stayed 3 nights in Aug 2024

6/10 Okay

Fadi

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Once I checked in to my room, I have opened the bed sheet and it was dirty has spots of blood in different areas, the pillow cases was not clean and the bathroom is also used and dirty . The room carpet was in very bad condition (old over used and never been shampoo) our socks turned black after we walked on the carpet , the carpet was really sticky and very dirty . The staff was helpful and the breakfast young lady was also kind and hard worker, the breakfast was very busy of guests during weekend , but she was trying her best to refill the counter with more food and supplies.
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was completely run down area around the pool w as torn up workout room smelled
Stayed 1 night in Aug 2024

4/10 Poor

Najeeb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast and dirty Rooms
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Unprofessional
No elevator, which was not noted anywhere on the website. DirecTV service was terrible, some channels had service most had no signal. Was like that all weekend. Staff at the front desk couldn't even check us out on Sunday morning. We had to wait for another staff member. Breakfast items were gone before 8:00. I sat in the lobby area for nearly two hours one morning and didn't see any staff checking items or picking up trash left by guests. Other members of my group had the door to their room propped open all day after staff cleaned their room. Luckily, nothing was taken.
Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

Stayed 1 night in May 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It started with one woman on the phone to check us in. We waited about 10 mins to get checked in. The room was ok. The TV kept going off. Then there was no TV from Thursday night till around 4 pm Friday. Being we would be visiting family on Friday we told the cleaning lady to clean our room on Saturday. When we arrived back to Quality Inn our room door was left open by the cleaning lady. Right away we notified the front desk. Told her we wanted to talk to her manager, because she was having trouble understanding English. She called her manager and would not let me speak to her. Told us she would be in at 8 am to look at cameras to see who & why the door was left open. We went to the front desk at 8:15 am still no manager front desk lady said she won’t be in till 10 am. We told her we are Meeting family at 9 am for breakfast. We did not appreciate the run around we received from the front desk woman. Why would the cleaning lady go into our room & not even clean it? And leave the door open? Just saying we will never stay at a Quality Inn again. We stayed 3 nights.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachel

Travelled with group
The main lobby was always hot and muggy and there were stains all over the carpets.
Stayed 3 nights in Aug 2024

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The management was very poor — I felt unsafe with my daughter and her friend.
Stayed 2 nights in Jul 2024

4/10 Poor

sarah

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Needs an uodate
Carpet was damp from cleaning, lobby & halls were very hot, no elevator for second floor guests, disinterested staff, repairs needed, older hotel. However, very comfy bed & pillows.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois, Fitchburg

Clean, good breakfast, everything worked well. Convenient to major road.
Stayed 5 nights in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Pete, Farmington Hills

Travelled with partner
Average cleanliness. Nothing great, nothing poor. Close to Holland which is nice.
Stayed 1 night in Jul 2024

4/10 Poor

Nanci

Disliked: Property conditions & facilities
Not the room we booked
Did not get the room we booked. Booked a suite with pull out couch it was nowhere to be found Had a huge tub in middle of room - gross.
Stayed 1 night in Jul 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet on Stairs and Hallway Smelled
The only issue was when we walked upstairs to our room and the hallway the carpets looked dirty and smelled bad. The carpet in our room looked like it was never shampooed. Good thing for the air conditioning to run.
Stayed 1 night in Jul 2024

8/10 Good

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major road so easy to get to shopping and dining
Stayed 2 nights in Jul 2024