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Comfort Suites Houston West at Clay Road

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Houston West at Clay Road

Lobby sitting area
Lobby
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
Outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
11440 Clay Rd, Houston, TX, 77041
  • Bear Creek Pioneers Park
    4 min drive
  • Houston Community College - Energy Corridor
    4 min drive
  • Baseball USA The Yard
    4 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    28 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Near Sam Houston Race Park

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1003)
The price is €100
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Comfort Suites Near Sam Houston Race Park

About this property

Comfort Suites Houston West at Clay Road

Hotel with free breakfast, near Baseball USA The Yard
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Comfort Suites Houston West at Clay Road offers 69 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Houston West at Clay Road. During your stay, you'll be close to Baseball USA The Yard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Bear Creek Pioneers Park and a few minutes from Baseball USA The Yard
Comfort Suites Houston West at Clay Road offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Houston West at Clay Road. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 12.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Houston West Clay Road Hotel
Comfort Suites Houston West Clay Road
Comfort Suites Clay Road
Comfort Suites Houston West at Clay Road Hotel
Comfort Suites Houston West at Clay Road Houston
Comfort Suites Houston West at Clay Road Hotel Houston

Comfort Suites Houston West at Clay Road Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 66 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jonny M Glass

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Elevator and the Ac no Work
Stayed 1 night in Sep 2024

10/10 Excellent

Joy Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jozette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

2/10 Terrible

Abdu

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I went to check into 2 rooms and one smelled like smoke and the other like a we animal. I went to the front desk to change rooms and the next two rooms had hair on the beds and one had a puddle of fluid in the room outside of the bathroom. We left that night and couldn’t stay in this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The male front desk personnel, Saturday and Sunday 7am to 3pm AND 3pm to 11pm shifts were extraordinarily kind and accommodating. They greet you coming and going to instill true hospitality. Such gentlemen! I hope you guys read this and know you're the best. The female host on Monday morning was abundantly cheerful all day and served a FREE scrumptious breakfast buffet with the most delightful smile, etiquette and cherry disposition. You've got a stellar team. Treat em 👍👍👍👍👍👍
Stayed 3 nights in Sep 2024

8/10 Good

Toshia

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and check was very quick and easy very nice staff the only complaint I have is the air conditioner didn’t run cold even at the lowest temperature it was running warm. We checked in so late I didn’t bother to let the staff know but other than that everything else was great thanks will def book again if needed
Stayed 1 night in Sep 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
Overall it was a nice stay. We had a loud ac which disturbed sleeping. We did mentioned to the front desk, however, we had the do not disturb sign on the door. So we think they did not look at it. The unit to charge our phones did not work. We mentioned these things at check out.
Stayed 3 nights in Aug 2024

10/10 Excellent

He

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Cherilynn

Liked: Staff & service
Parking lot is not secure. No eggs served at all at breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Kelsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great staff, just a very mild hotel
It was a very 3-star hotel experience. I’ll give it to the staff that they did a great job. However, the towels were dirty half the time. I found a smoosh ant in one, hairs in different other ones. The bed was fairly uncomfortable and the shower’s water was very lukewarm. Also the pool was very gross. The hot tub was not hot at all and it had some kind of weird oil at the bottom. The staff was the best part, I’ll give it that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tranh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Carmellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Aroona

Travelled with family
Liked: Cleanliness, staff & service
Probably better to have water bottles in the room and the AC is work sometimes and sometimes it doesn’t since TX is hot state it was uncomfortable night something. Also for breakfast have some eggs as well.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

LaNiya

Stayed 4 nights in Aug 2024

4/10 Poor

HOMERO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend it.
We had a baseball tournament in town and decided to stay here because of its proximity to the fields. The room smelled horrible and was not very clean. We asked for extra towels, and the front desk would not give us extras until we brought the used ones as an exchange. Water bugs everywhere.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect costumer service and clean environment it's a nice place but just that I didn't get to use the pool because it was under maintenance during my stay
Stayed 4 nights in Jul 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sent feedback in another email. Hotel was sub standard, amenities were in need of updating for comfort and appearance. Furnishing were old and weathered. Towels, sheets, pillows were all outdated. Bathroom toiletries were cheap.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great stay
Where to start... I will start by saying almost everyone there was very nice! I found several long black hairs all around our room, in the towels, bathtub,sheets. The carpt felt very sticky and dirty when walking on it and left our feet black. The rooms needed alot of touch ups, but that's whatever honestly. Our main reasons for the stay was breakfast and pool, which my kids were looking forward to. There was no sign saying the pool was out, so when we went to grab towels we were told it was closed and being treated for algi, it will be ready the next day. Which when I tried to call, but couldn't because our room phone didn't work, we were then told it was still being treated and out again. The second day of breakfast everything was very low and no one was there to refill and this was at 6am. We finally found a guy to ask about refilling everything and he did not seem very happy to be they or fix it all. Then not to mention to me the bed was super hard and just did not have a very comfortable stay at all. Overall, it gave us a place to stay but not a great pick for what we paid.
Stayed 2 nights in Jul 2024

6/10 Okay

dukin

Stayed 4 nights in Jul 2024