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Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Exterior
Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    ‪8 min walk‬
  • Typhoon Texas
    ‪19 min walk‬
  • Katy Park
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Hotel with free parking, a quick walk to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with a safe and a hairdryer. 50-inch LED televisions come with premium digital channels. Fridges and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG. During your stay, you're just a quick walk from Katy Mills Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from Katy Mills Mall and a 3-minute drive from Typhoon Texas
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG. Free self parking is available.

This 3-star Katy hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Burger Theory – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 918 reviews
Rating 8 - Good. 196 out of 918 reviews
Rating 6 - Okay. 60 out of 918 reviews
Rating 4 - Poor. 41 out of 918 reviews
Rating 2 - Terrible. 52 out of 918 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shohana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast packages. On our first day, the server was great and we didn't have restrictions to order anything from the menu. On the second day, it was a different server and he charged us for ordering veggie omelet and I told him that on our first day we had the same order and I didn't have to pay any additional, but he refused to listen. I think due to this kind of behaviour the hotel will lose business. If we prepay for breakfast packages then, we shouldn't be charged for basic breakfast. Changing rules just because he felt like was highly inappropriate.
Stayed 2 nights in Nov 2024

8/10 Good

david

Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
The stay was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Awais, Millburn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Well lit. Safe. Close to many dining options. There is an Urban air indoor complex for kids close by.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cinthia, Port St Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024

10/10 Excellent

Dane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Mona, Saucier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and near the mall!
Stayed 1 night in Nov 2024

10/10 Excellent

Brandy, Baytown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent checkin very friendly and clean.
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Room was very comfortable and location very convenient. My only complaint was with the shower- the water pressure was really low. And because I was in there so long trying to rinse off I noticed that there were quite a few little hairs that did not get cleaned out.
Stayed 1 night in Nov 2024

10/10 Excellent

Dickernst

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and room was better than I expected
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Zane D

Liked: Cleanliness, staff & service, property conditions & facilities
Bdhdb
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great and smooth stay
Stayed 2 nights in Nov 2024

10/10 Excellent

adam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC could use some work
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Looked New.
Stayed 1 night in Oct 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff waa friendly at check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean/ staff was very friendly/ really like the layout of the two queen suite with the two TVs. Nicely appointed. Comfy beds!
Stayed 3 nights in Oct 2024

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024