4/10 Poor
Heather
Travelled with family, Travelled with family and small children
30 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived about two hours prior to scheduled check in, the gentleman made it seem like I had interrupted his whole day and inconvenienced him. I did not receive my welcome drink that I paid for. We finally checked in changed and left for a wedding rehearsal. That night we discovered anytime you moved in the bed it made a loud scratching noise waking up the room. The next morning my daughter and I went to get breakfast and brought it back to the room. When I realized our trash had never been emptied from the prior guests. When I later saw an employee I asked if we could get our one tiny trash emptied he said “what do you mean” I explained it was overflowing and he said “O there’s a trash can over there or over there” pointing to two trash cans. I had to empty the trash daily myself to prevent it from overflowing. When I was getting ready for the wedding I quickly realized there was one mirror in the entire room and that was inside the bathroom. So it was not possible for more than one person to get ready at a time. There was also no fan in the bathroom so you either had to deal with the humidity or open the window for the world to see you naked. Two days into our stay my husband and daughter where playing in the sand when they discovered a dead rat! Later that evening while eating dinner at the picnic table on the beach we watched raccoons eat from the trash that had not been emptied in the 5 days I had been dumping it out. Overall I would not return!
Heather
Stayed 4 nights in Jan 2025
