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Hilton Istanbul Bomonti Hotel & Conference Center

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Istanbul Bomonti Hotel & Conference Center

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Exterior
In-room business centre
City view
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Silahsor Cad. No: 42 Bomonti Sisli, Istanbul, Istanbul, 34381
  • Istanbul Cevahir Shopping and Entertainment Centre
    19 min walk
  • Cloud
    1 min walk
  • Osmanbey Station
    11 min walk
  • Istanbul (IST)
    38 min drive

Room options

View all photos for Suite, 1 King Bed, Sea View (King Bomonti Suite)

Suite, 1 King Bed, Sea View (King Bomonti Suite) | Restaurant | Breakfast, lunch, dinner served; international cuisine, garden views

Suite, 1 King Bed, Sea View (King Bomonti Suite)

  • 114 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Diplomat, Lounge Access)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Premium Suite, 1 King Bed (Diplomat, Lounge Access)

  • 220 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Business Lounge Access, Sea View (Bomonti Home)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Suite, Business Lounge Access, Sea View (Bomonti Home)

  • 115 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Accessible (Taksim)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Suite, 1 King Bed, Accessible (Taksim)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Sea View

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Room, 1 King Bed, Sea View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Twin Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Room, 1 King Bed, Accessible

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Sea View

Executive lounge

Executive Twin Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch flat-screen TV with cable channels, TV, MP3 dock

Presidential Suite

  • 500 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Executive Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Room, 1 King Bed, Accessible

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite (Ambassador, Lounge Access)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Premium Suite (Ambassador, Lounge Access)

  • 220 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Large Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite (Bomonti)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Business Suite (Bomonti)

  • 115 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Sea View

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View (Taksim Suite)

Suite, 1 King Bed, Sea View (Taksim Suite) | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Suite, 1 King Bed, Sea View (Taksim Suite)

  • 85 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Lounge Access)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Room, 1 King Bed (Lounge Access)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room, Connecting Rooms

  • 70 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Room, 1 King Bed, Corner

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms

Family Suite, 2 Bedrooms, Connecting Rooms | Living area | 42-inch flat-screen TV with cable channels, TV, MP3 dock

Family Suite, 2 Bedrooms, Connecting Rooms

  • 105 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed (Taksim, Lounge Access)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Executive Suite, 1 King Bed (Taksim, Lounge Access)

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite (Bomonti, Lounge Access)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Premium Suite (Bomonti, Lounge Access)

  • 115 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Similar properties

Exterior

Conrad Istanbul Bosphorus

Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is €181
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Conrad Istanbul Bosphorus

About this property

Hilton Istanbul Bomonti Hotel & Conference Center

Art Deco Istanbul hotel in Şişli with a full-service spa
This hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club and a poolside bar.
Hilton Istanbul Bomonti Hotel & Conference Center offers 829 accommodations with MP3 docking stations and minibars. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Eforea Spa has 14 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hilton Istanbul Bomonti Hotel & Conference Center. During your stay, you're just a quick walk from Bomontiada. Features include free WiFi in public areas and a free area shuttle, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at The Globe
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, body scrubs or massages at eforea Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Bomontiada and a 4-minute drive from City's Nişantaşı Shopping Center
  • Free shopping centre and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Istanbul Bomonti Hotel & Conference Center offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 35 meeting rooms. Event space at this hotel measures 128135 square feet (11904 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Hilton Istanbul Bomonti Hotel & Conference Center. An area shuttle within 2.5 kilometres and A shopping centre shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
The Globe – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Grand Lobby – This lobby lounge only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Cloud 34 – This rooftop bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2.5 kilometres
  • Area shuttle
  • Free shopping centre shuttle
  • Parking on site (EUR 10 per day)
  • Valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Cloud 34
  • The Globe
  • The Grand Lobby

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Children's pool
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 35 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (128,135 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per stay, plus a deposit of EUR 45 per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Self-parking fee: EUR 10 per day
  • Valet parking fee: EUR 15 per day
  • Pet deposit: EUR 45 per stay
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 10 per day
  • Service fee: EUR 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property’s facilities fee applies to guests over 6 years of age.
Property Registration Number 10937

We should mention

  • The seasonal pool will open on 05 June and close on 22 September.
  • Pool access available from 6:00 AM to 11:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bomonti Hotel Istanbul
Hilton Bomonti Hotel
Hilton Bomonti Hotel Istanbul
Hilton Bomonti Istanbul
Hilton Hotel Bomonti
Hilton Istanbul Bomonti
Hilton Istanbul Bomonti Hotel
Hotel Hilton Bomonti
Hotel Hilton Bomonti Istanbul
Istanbul Hilton Bomonti
Hilton Istanbul Bomonti Hotel Conference Center
Hilton Istanbul Bomonti Hotel & Conference Center Hotel
Hilton Istanbul Bomonti Hotel & Conference Center Istanbul
Hilton Istanbul Bomonti Hotel & Conference Center Hotel Istanbul

Hilton Istanbul Bomonti Hotel & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1006 reviews" "
Rating 8 - Good. 190 out of 1006 reviews" "
Rating 6 - Okay. 59 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 45 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

abdulraouf

Stayed 3 nights in Aug 2024

6/10 Okay

Feray

Travelled with partner
Disliked: Property conditions & facilities
For me it’s definitely not a 5 star hotel. There are some misconceptions. It’s ok for a weekend trip or a stay for a short vacation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Istanbul
Stayed 6 nights in Aug 2024

10/10 Excellent

Sungjae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Kevin, MANCHESTER

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with spacious rooms and spectacular views.
Stayed 8 nights in Aug 2024

8/10 Good

ADESEWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kunal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families, excellent facilities and very clean, had no issues and kids loved it. Zelal and Azda at reception were great, our room was upgraded to sea view and both were very quick in checking us in. Many thanks to hilton team in making our stay memorable!
Stayed 5 nights in Aug 2024

6/10 Okay

Wahidullah

Liked: Amenities
Noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Hiva

Travelled with partner
Liked: Amenities
Excellent staff. Clean and quiet room. Great location.
Stayed 4 nights in Sep 2024

8/10 Good

Cigdem

Stayed 1 night in Aug 2024

8/10 Good

Adham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the lobby bar were not cool at all only the female waitress was nice
Stayed 6 nights in Aug 2024

10/10 Excellent

Soneya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Adam

Stayed 2 nights in Aug 2024

8/10 Good

Songul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hersey çok iyi yalnız kahvaltı fiyatlarini görmek isterdim Book yapmadan evvel
Stayed 3 nights in Aug 2024

8/10 Good

Nima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff doesn’t know english well, noisy area
Stayed 5 nights in Aug 2024

10/10 Excellent

Tiemore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, property conditions & facilities
An impressive hotel with good facilities. More staff could be helpful for when the hotel is busy.
Stayed 1 night in Aug 2024

10/10 Excellent

Evalis, New Britain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect stay while I embark on a journey of cosmetic surgery. The staff were very helpful and ensured I was comfortable and well prep with all items needed to have a great stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great place
I had an awesome time staying at this beautiful hotel..I’m definitely coming back.
Stayed 3 nights in Aug 2024

10/10 Excellent

adesina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and conformable beds, located conveniently, in a walkable area, Very recommended. Excellent
Stayed 5 nights in Apr 2024

10/10 Excellent

Sawsan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious rooms, clean , comfortable bed and pillows , very friendly staff , specially Mehmet R . at front desk was very polite and helpful , very nice lobby and lounge , good food , great location , this is the most hotel I like in Istanbul , this is my fourth time here at the same hotel and when ever I visit again I will stay here for sure and I highly recommended it , I used the spa twice , once with my daughter and once with my husband , both times we did Hammam and massage , it was amazing , the spa is very clean and spacious
Stayed 7 nights in Aug 2024

10/10 Excellent

Azhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the lobby bar refused to give disposable cups stating that it is a policy….never heard of it in my 30 years of travelling and staying in almost all the major brand hotels.
Stayed 7 nights in Aug 2024