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4.1 out of 5

"Zzzuzzzzzhebrbrbrvrbbrrbrbrbrbtbrbrbbrbrbrbrbrbrbrbtbtb " More

By a verified traveller on Mon 16 Sep 2019

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, Business Lounge Access (Family Room)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room, Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Hilton Istanbul Kozyatagi. During your stay, you'll be connected to a shopping centre and just a quick walk from Optimum Shopping Mall. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at The Brasserie
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages or manicures and pedicures at HitClub
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Optimum Shopping Mall and a 4-minute drive from Ulker Sports Arena
  • Airport shuttle service available for a fee

Hilton Istanbul Kozyatagi ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Istanbul Kozyatagi

Everyone (5) Couples (1) Family (3)
5 out of 5
Zzzuzzzzzhebrbrbrvrbbrrbrbrbrbtbrbrbbrbrbrbrbrbrbrbtbtb

Posted by on 16 Sep 2019

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5 out of 5
Kann die Unterkunft weiterempfehlen. Der Service, wie auch die Unterkunft selbst waren super.

Posted by on 31 Oct 2022

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Comment from Hotel Management

5 Dec 2022 by Hümay Uygur / Guest Relations Supervisor

Dear Guest; Thank you for your review and comment about your stay experience. Knowing the opinions of our guests is always of great importance to us. We will be happy to welcome you again at Hilton Istanbul Kozyatagi. Best Regards

1 out of 5
Nie mehr! So ein schlechter Service und unfreundliche Mitarbeiter. Fast keiner kann richtig Englisch sprechen. Habe nach zwei Tücher verlangt und 3 Stunden gewartet und ca. 3 Mal angerufen. Essen bestellt und nicht bekommen. Die Betten sind alt und da gibt es jeden Abend Musikprogramm und hört alles im Zimmer. Zu dem haben sehr viele Menschen, die nicht Hotelgäste sind, Zutritt da wegen dem Hitclub usw.

Posted by on 7 Nov 2021

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Comment from Hotel Management

7 Nov 2021 by Guest Relations Agent

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

1 out of 5
Ich übernachte des öfteren in Hotels der Hilton-Kette jedoch habe ich sowas zuvor noch nie erlebt. Das Personal war keinerlei zuvorkommend oder zeigte sich hilfsbereit mit dem Gepäck. Es wurde nichts erklärt, weder wo man den Spabereich des Hotels auffindet, noch das zur Benützung eine Reservation notwendig ist. Ebenfalls wurde mir erst auf Anfrage mitgeteilt, dass das Hotel über ein anständiges Restaurant verfügt und nicht nur über die Bar in der Lobby. In der Nacht konnte ich kein Auge zu tun bis frühmorgens, da aus einem der umliegenden Zimmern/Saal extrem laute Musik zu hören war wovon ich im Zimmer sogar den Bass SPÜHRTE. Die Rezeption habe ich 2 mal in dieser Nacht angerufen, auf die Anfrage wurde mir gesagt, sie kontaktieren den Hotelmanager und melden sich, jedoch meldete sich niemand bei mir und es wurde einfach ignoriert, nicht einmal ein Wechsel des Zimmers wurde mir vorgeschlagen. Ich musste am morgen um 6 Uhr los an den Flughafen und buchte die Nacht rein zur Erholung und dass ich noch etwas Schlaf kriegen würde vor meinem Flug, schlussendlich wäre ich besser direkt an den Flughafen und hätte die Nacht wach dort verbracht. Dieser ganze Aufenthalt war ein Albtraum in jeder Hinsicht.

Posted by on 14 Oct 2021

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Comment from Hotel Management

16 Oct 2021 by Guest Relations Agent

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

4 out of 5
Sauber, klar, gut eingerichtet .... Fernseher funktionierte nicht

Posted by on 20 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Guest Relations Agent

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Best Regards,

5 out of 5
La vu est très chouette, il y a un centre commercial juste devant ce qui est sympa aussi. Le petit déjeuner et impeccable La ville est cependant trop surchargée en circulation ce qui complique l’accès si vous voulez rendre coté Europe là où ce trouve toutes les activités touristiques.

Posted by on 13 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Guest Relations Supervisor

Dear Guest, Thank you very much for staying at the Hilton Istanbul Kozyatagi and for sharing your kind comments with regards to our hotel. It is a real joy and motivation to read such overall positive feedback. I will take the liberty to share it with my team. I look forward to welcoming you back not too distant future. Kind regards,

5 out of 5

Posted by on 12 May 2019

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5 out of 5

Posted by on 2 Jan 2019

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Comment from Hotel Management

5 Jan 2019 by Guest Relations Supervisor

Degerli Misafirimiz, Otelimize gostermiş oldugunuz ilgiye tesekkur ederiz. Saygılarımızla

5 out of 5

Posted by on 14 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Guest Relations Supervisor

Degerli Misafirimiz, Otelimize gostermis oldugunuz ilgiye tesekkur ederiz. Saygılarımızla,

5 out of 5

Verbindungen super

Pros: Aufssicht
Cons: Fenster Dichtungen
Location: An der Hauptstraße, einkaufen und gut essen
Sehr nett und alle freundlich. Bosporus Besichtigung

Posted by , from dortmund on 19 Mar 2018

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Comment from Hotel Management

20 Mar 2018 by Guest Relations Supervisor

Dear Guest, Thank you very much for staying at the Hilton Istanbul Kozyatagi and for sharing your kind comments with regards to our hotel. It is a real joy and motivation to read such overall positive feedback. I will take the liberty to share it with my team. I look forward to welcoming you back not too distant future. Kind regards

Renovations + Closures

The following facilities will be closed during the summer:

  • One of the dining venues

Property Features

Hilton Istanbul Kozyatagi offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17857 square feet (1659 square metres) and includes conference space. A children's pool, a nightclub, and a fitness centre are also featured at the luxury Hilton Istanbul Kozyatagi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 320 guestrooms or units
  • 17 levels
  • Conference rooms
  • 17857 sq ft of conference space
  • 1659 sq. m of conference space
  • Built in 2014
  • Nightclub
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Yenisahra Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Istanbul Kozyatagi offers 320 accommodations with MP3 docking stations and minibars. 42-inch LCD televisions come with pay-per-view films. Bathrooms include dressing gowns and hairdryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • 2 bathrooms
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

The Brasserie – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Ziyade Fasil – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Lobby Bar – This café only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Mon Amour – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Al Sharq Restaurant – This restaurant specialises in Middle Eastern cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

HitClub has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Istanbul Kozyatagi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Istanbul Kozyatagi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Valet parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Kozyatagi Conference Center
  • Hilton Kozyatagi Conference Center Hotel
  • Hilton Istanbul Kozyatagi Hotel
  • Hilton Kozyatagi Hotel
  • Hilton Istanbul Kozyatagi
  • Hilton Kozyatagi
  • Hilton Istanbul Kozyatagi Hotel
  • Hilton Istanbul Kozyatagi Istanbul
  • Hilton Istanbul Kozyatagi Hotel Istanbul

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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