Hilton Garden Inn Jackson

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Dates

December 2024

January 2025

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Breakfast available

Gym

Laundry

Housekeeping

Explore the area

1324 Vann Dr, Jackson, TN, 38305

Union University
16 min walk
Music Highway Crossroads
2 min drive
Casey Jones Village
2 min drive
Jackson, TN (MKL-McKellar-Sipes Regional)
11 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel in Jackson with fitness centre and 24-hour business centre

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.

Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jackson. During your stay, you'll be within walking distance of Union University. Free WiFi in public areas, free self-parking and a restaurant are available.

Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self-service breakfast served daily for a fee
Take a swim in the seasonal outdoor pool
Amenities include a front desk safe, a 24-hour business centre and a meeting room
On-site recreation includes a gym
Just a 2-minute drive from Union University and a few minutes from Music Highway Crossroads

Hilton Garden Inn Jackson offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hilton Garden Inn Jackson also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Hilton Garden Inn Jackson has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Self-serve breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
A bar/lounge
A restaurant

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
Conference space
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 floor
Banquet hall
Built in 2017
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

40-inch TV with cable channels
MP3 dock

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Free local calls
Free weekday newspapers
Laptop workspace
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for self-service breakfast: approximately USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open on 26 May and close on 06 September.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel

Hilton Garden Inn Jackson Downtown Hotel Jackson

Hilton Garn Inn Jackson Hotel

Hilton Garden Jackson Jackson

Hilton Garden Inn Jackson Hotel

Hilton Garden Inn Jackson Jackson

Hilton Garden Inn Jackson Hotel Jackson

Hilton Garden Inn Jackson Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Sheila

25 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

24 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Liked the area and convenient to places to eat and entertainment as well

Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

29 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Steven E.

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to overnight while traveling Interstate 40

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid place to stay

The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.

Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Travelled with group

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room!!

The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .

Stayed 1 night in Jul 2024

8/10 Good

Thomas

23 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

JANET

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jackson, TN

The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.

Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Wonderful!

From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.

Stayed 3 nights in Jul 2024

8/10 Good

Justin

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Someone slamming doors all night but relatively good place to stay

Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet..clean safe

Stayed 1 night in Jul 2024

6/10 Okay

Dianna

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why Hilton Garden Inn?

The beds were comfortable but the door to enter the room was very heavy and required an extra push in order for it to close up completely. The breakfast was ok but could have been more fresh and hot. Due to supposedly preparing it as you place the order.

Stayed 1 night in Jul 2024

10/10 Excellent

Farhan

Business traveller

6 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Travelled with family

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weird cafe experience

Hotel room was good, but the cafe experience was awkward. They weren’t aware that I had breakfast included through Hotels.com, so I had to show them my reservation to prove it.

Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Travelled with family and small children

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, with great dining.

Stayed 1 night in Jun 2024

8/10 Good

Erick

Travelled with family and small children

5 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All in all the hotel met our needs. We enjoyed the pool, but I was a little disappointed in the room itself. There was food left in the microwave from the last people, the back of the remote was missing the cover and the bathroom had a wall hook that was broken and falling out of the wall. Those things didn't ruin our stay, but if I'm fair with my assessment, those things remove a few points in my review. It would have also been nice if the TV had streaming apps like Netflix, etc (for me to log into). Otherwise, it met our needs and we enjoyed our time.

Stayed 2 nights in Jun 2024