Hilton Garden Inn Jackson

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast available

Pool

Gym

Housekeeping

Laundry

Explore the area

1324 Vann Dr, Jackson, TN, 38305

Union University
16 min walk
Music Highway Crossroads
2 min drive
Casey Jones Village
2 min drive
Jackson, TN (MKL-McKellar-Sipes Regional)
11 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

9 Jan - 10 Jan

Hilton Garden Inn Jackson Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

David

15 Sept 2024

Disliked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Tasjah

14 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Tresa

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.

Stayed 1 night in Sep 2024

10/10 Excellent

Shane

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Consuelo

Travelled with family

6 Sept 2024

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

I like the customer service.

Stayed 2 nights in Aug 2024

10/10 Excellent

Janine

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Very quiet and friendly.

Stayed 2 nights in Aug 2024

8/10 Good

Sheila

25 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

24 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Liked the area and convenient to places to eat and entertainment as well

Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

29 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Steven E.

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to overnight while traveling Interstate 40

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid place to stay

The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.

Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Travelled with group

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room!!

The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .

Stayed 1 night in Jul 2024

8/10 Good

Thomas

23 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

JANET

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jackson, TN

The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.

Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Wonderful!

From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.

Stayed 3 nights in Jul 2024

8/10 Good

Justin

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Someone slamming doors all night but relatively good place to stay

Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet..clean safe

Stayed 1 night in Jul 2024

6/10 Okay

Dianna

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why Hilton Garden Inn?

The beds were comfortable but the door to enter the room was very heavy and required an extra push in order for it to close up completely. The breakfast was ok but could have been more fresh and hot. Due to supposedly preparing it as you place the order.

Stayed 1 night in Jul 2024

10/10 Excellent

Farhan

Business traveller

6 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Travelled with family

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weird cafe experience

Hotel room was good, but the cafe experience was awkward. They weren’t aware that I had breakfast included through Hotels.com, so I had to show them my reservation to prove it.

Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Travelled with family and small children

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, with great dining.

Stayed 1 night in Jun 2024

8/10 Good

Erick

Travelled with family and small children

5 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All in all the hotel met our needs. We enjoyed the pool, but I was a little disappointed in the room itself. There was food left in the microwave from the last people, the back of the remote was missing the cover and the bathroom had a wall hook that was broken and falling out of the wall. Those things didn't ruin our stay, but if I'm fair with my assessment, those things remove a few points in my review. It would have also been nice if the TV had streaming apps like Netflix, etc (for me to log into). Otherwise, it met our needs and we enjoyed our time.

Stayed 2 nights in Jun 2024