Residence Inn Jackson

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Dates

January 2025

February 2025

Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Pool

Breakfast included

Gym

Pet-friendly

Laundry

Explore the area

126 Old Medina Xing, Jackson, TN, 38305

West Tennessee Healthcare Sportsplex
5 min drive
The Ballpark at Jackson
7 min drive
Little Caesars Pizza
5 min drive
Jackson, TN (MKL-McKellar-Sipes Regional)
14 min drive

Room options

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Sleeps 5
2 Double Beds

Studio, 1 King Bed with Sofa bed

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Suburban hotel with free breakfast and 24-hour fitness centre

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room. Housekeeping is available on request.

Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn Jackson. During your stay, you'll be close to West Tennessee Healthcare Sportsplex. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.

Free full breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool or soak in the hot tub
Amenities include a front desk safe, a 24-hour business centre and a meeting room
On-site recreation includes a 24-hour gym
Just a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Music Highway Crossroads
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Residence Inn Jackson offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 8:00 AM.

Languages

English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 6:00 AM to 8:00 AM

Family friendly

Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room sofa bed
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
Computer station
Meeting room

Outdoors

Barbecue grill

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

4 floors
Built in 2000
Fireplace in lobby
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Sofa bed

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Netflix

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave

Air conditioning
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 75.00 per stay
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6 AM to 11 PM
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn

Residence Inn Hotel Jackson

Residence Inn Jackson

Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Hotel

Residence Inn Jackson Jackson

Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

David

15 Sept 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was exceptionally friendly and very willing to help.

Stayed 1 night in Sep 2024

4/10 Poor

James

Business traveller

9 Sept 2024

The first room I had was still being worked on. It had curtains and curtain rods laying on the table and desk. The second room, when I turned on the LED light going into the room, was flickering like a strobe light. Hallways smelled musty and were severely stained. Shower was starting to had small amounts of mold. Breakfast was not bad, but it wasn’t to a normal standard of Residence Inn. I, for many years, have only stayed at Residence Inn’s because of higher quality! I’m not sure if it’s just this particular Residence Inn or if the quality of the chain is dwindling.

Stayed 1 night in Sep 2024

10/10 Excellent

Sandria

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and well kept Breakfast was also really good We will be going back!

Stayed 2 nights in Aug 2024

10/10 Excellent

Minnie

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was Awesome!!

Stayed 3 nights in Aug 2024

10/10 Excellent

Minnie

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Stay was Awesome.

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Cassie

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed in the two bedroom suite which was perfect for my parents and myself. We loved everything about the hotel and the room.

Stayed 1 night in Aug 2024

2/10 Terrible

Ladonna

Travelled with family and small children

31 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

First of all, it was myself, my 72 yr old mother, and 2 yr old grand baby visiting this hotel/Inn. And I included them when I booked the stay. I decided to get the king size bedroom with pullout sofa bed. The pullout sofa bed was so thin and worn out it pissed me off that Resident Inn would promote this as a piece of bed furniture. I did complain to management that morning and I was told I could be given more bedsheets to make more comfortable…it would have taken too many to make one of comfortable. We both suffer from bone and joint paint. I was also told I could not be given another room because there was none nor could I get a refund for the remaining days left we had there because Expedia was a third party.smh Now let’s talk about the towels. I could not get towels for my 2 yr old grand child to use for baths. The house keeper said she could only give me a set of 2. And on my last day, the water turn cold as I was about to take a shower. I called down to the office and asked the manager if the water ever run cold she said no??? Well she calls me back and tells me maintenance will check the broiler room to see if something is a miss down there. This has been the worst hotel/Inn I have ever stayed at. The carpet in the room was so dirty, it turned the bottom of our socks and slippers black. The tiles upon entrance were sticky. For this to be Marriott affiliate and for it to cost the money I spent for the 3 days I paid is unacceptable.

Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We checked in late evening on Aug 2nd and the front desk clerk was amazing! Breakfast in the morning was the exact same service. DJ was working the breakfast area and made the stay even more pleasant! I will say they are the definition of southern hospitality!

Stayed 1 night in Aug 2024

2/10 Terrible

Shigemi, Lexington

25 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Kelvin

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Diane, Nashville

Travelled with family

19 Jul 2024

Liked: Staff & service, amenities

Very nice stay. Loved our room. Very clean. It did need some hall carpet cleaning. Staff was excellent, friendly. A reason to come back again.

Stayed 1 night in Jul 2024

10/10 Excellent

Kalisha

Travelled with family and small children

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Friendly staff. Great food . Very clean.

Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice people.

Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this 10/10 this is where we will be staying from now on great people clean rooms pool and hot tub were excellent

Stayed 1 night in Jul 2024

6/10 Okay

Ebony

29 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Samuel

25 Jun 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Paula

24 Jun 2024

Liked: Cleanliness

Stayed 1 night in Jun 2024

2/10 Terrible

Dave

23 Jun 2024

What I didn't like is that expedia didn't let me know that they over booked residence inn and did not let me know! Contact me -we need to talk.

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful & cordial staff.

Stayed 2 nights in Jun 2024

6/10 Okay

Dale

8 Jun 2024

Liked: Staff & service, room comfort

Good hotel but needs some updating and maintenance

Good decent hotel, but not exceptional. Overall it was a fine stay, but the hotel is showing its age and the room showed some deferred maintenance issues. Just a bit weathered and not real clean. bed was comfortable and the the suite is roomy. Breakfast was average but you really don't expect a whole lot when it's included with your stay. 3 out of 5 starts for us. Lobby and common areas are very nice.

Stayed 1 night in Jun 2024

4/10 Poor

Samuel

Travelled with family, Travelled with family and small children

4 Jun 2024

Liked: Staff & service

Upon arrival we had to wait for our room because it had to be verified first that it was cleaned. We arrived around 4 pm so that was a little unusual. While we were waiting the front desk asked me if I booked the room through a third party to which I said yes. They then wanted to know how much I paid for the room which I thought was weird. After I answered she said ok we have your room ready but just so you know the cable is out in this whole area due to a storm. Which was fine but we had a friend staying in hotel close by and they said everything was working normal. The room itself looked like it had been cleaned well but you can tell the carpets are old as they were stained. Later that night upon returning from dinner we walked towards the elevator and hit a strong smell of marijuana. It was pretty prevalent not only there but on our floor as well. Finally we got to bed around 10 pm but we were woken up numerous times by someone playing loud music and numerous doors slamming. For the price we paid I expected better, we had a horrible nights sleep. Next time I am in this area I won't be staying here again.