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SpringHill Suites by Marriott Jackson

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Jackson

Exterior
Individually decorated, individually furnished, desk, laptop workspace
Property amenity
49-inch flat-screen TV with digital channels, TV
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
2407 CHRISTMASVILLE COVE, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪11 min walk‬
  • The Ballpark at Jackson
    ‪4 min drive‬
  • Casey Jones Village
    ‪8 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪15 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

49-inch flat-screen TV with digital channels, TV

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Jackson

Hotel in Jackson with free breakfast and seasonal outdoor pool
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available on request.
SpringHill Suites by Marriott Jackson offers 95 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at SpringHill Suites by Marriott Jackson gets high marks from our customers. During your stay, you'll be within walking distance of West Tennessee Healthcare Sportsplex. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes on foot from West Tennessee Healthcare Sportsplex and a 4-minute drive from The Ballpark at Jackson
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Jackson. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Lobby Lounge – This lobby lounge only serves light fare.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites by Marriott Jackson Hotel
SpringHill Suites by Marriott Jackson Jackson
SpringHill Suites by Marriott Jackson Hotel Jackson

SpringHill Suites by Marriott Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 582 reviews
Rating 8 - Good. 97 out of 582 reviews
Rating 6 - Okay. 29 out of 582 reviews
Rating 4 - Poor. 13 out of 582 reviews
Rating 2 - Terrible. 11 out of 582 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in such fantastic, clean condition, and the staff is very polite and helpful. The layout of the king room we had is just wonderful, with a sofa, large ottoman, desk area, mini kitchen and lovely bathroom all conveniently arranged. The breakfast was really good. Highly recommend it!
Stayed 1 night in Dec 2024

10/10 Excellent

Dontavious, Jackson

Stayed 1 night in Nov 2024

8/10 Good

Claudia

Stayed 1 night in Nov 2024

10/10 Excellent

Dontavious, Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Ellen, Castle Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel with great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

asharab

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly
We stay here almost every time we visit our son in college. Everyone is always friendly and helpful here. We like the spacious rooms and big shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Fabulous - rooms are huge and well appointed. Small table, sofa, walk in closet, huge bathroom. Staff very friendly & helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should be refunded.
Clerk said she couldn’t find my reservation. I had to drive from there to home in East TN.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice stay
I really enjoyed my stay the only thing that could have made it better would have been a better quality mini fridge. Having one that will only stay on for 2 hours without pressing button made keeping cold drinks hard.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay employees very welcoming
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

terry

Stayed 1 night in Nov 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a clean and updated hotel. It’s close to the interstates so you could hear the trucks passing by. Other than that it was a great stay. One of the best in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and the set up was well done. The only thing was not sure why housekeeping didn’t come by during our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, complimentary breakfast, and handicap accessible requested room.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy room
Room 403, Check in was great. But, I noticed a constant hum from some type of machine and woke at 4:30 AM with a horrible migraine from the noise. Then at 6:30 AM someone started banging on doors a couple of doors down. This didn’t stop until 7:30 AM. It’s a beautiful room in a beautiful hotel, but my experience makes me wary to try start in this hotel again.
Stayed 1 night in Nov 2024

6/10 Okay

Regenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The person at the registration counter was unprofessional in my opinion. I expected to be greeted when entering the property. The place is convenient because it’s right off the freeway. My room was facing the freeway which was loud from the traffic.
Stayed 3 nights in Oct 2024

10/10 Excellent

claretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 1 night in Sep 2024

10/10 Excellent

David, La Crescenta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went for a baseball tournament and if we come back to play again, this is our go-to place to stay. Kid friendly; clean' accommodating with courteous staff.
Stayed 2 nights in Oct 2024