Tru by Hilton Jackson, MI

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Dates

January 2025

February 2025

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Laundry

Pet-friendly

Housekeeping

Gym

Breakfast included

Air conditioning

Explore the area

2401 Shirley Dr, Jackson, MI, 49202

Jackson Crossing Mall
3 min drive
Red Lobster
1 min walk
Jackson Station
5 min drive
Jackson, MI (JXN-Reynolds Field)
6 min drive

Room options

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Kids pool

Parking included

Free WiFi

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel in Jackson with free breakfast and 24-hour fitness centre

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a business centre. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.

Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Jackson, MI. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi and wired Internet
Free self-parking
Amenities include free newspapers in reception, a business centre and convenience store
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Jackson Crossing Mall and a few minutes from R.A. Greene Park
Cats and dogs welcome for a fee

WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Things to do

24-hour gym

Family friendly

Free cot
Grocery/convenience store
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel

Tru Hilton Jackson MI

Tru by Hilton Jackson, MI Hotel

Tru by Hilton Jackson, MI Jackson

Tru by Hilton Jackson, MI Hotel Jackson

Tru by Hilton Jackson, MI Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Steve

1 Oct 2024

Stayed 1 night in Sep 2024

4/10 Poor

Tamara

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Sep 2024

8/10 Good

Patrice

Travelled with group

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Travelled with family

29 Sept 2024

Disliked: Cleanliness, amenities

Room not ready at 4:30, check-in is 3pm, dirty bathroom, broken blind, no shampoo, dirty floor.

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is very nice. Love that our room flooring was not rug and the beds were comfortable. The only negative and really not terrible, was that I found the pillows way too soft.

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk people were great. Breakfast really good too with lots of choices along with being clean and reasonably priced

Stayed 3 nights in Sep 2024

8/10 Good

Eric

28 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

james

22 Sept 2024

Clean quiet

Stayed 1 night in Sep 2024

8/10 Good

Robyn

Travelled with family

18 Sept 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome

Stayed 1 night in Sep 2024

8/10 Good

Jason

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Laurie

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. Only thing is low water pressure in the shower

Stayed 1 night in Sep 2024

10/10 Excellent

Christa

14 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Pavel

8 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Debbie

Travelled with family

8 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great facility but not great morning breakfast. Food not refilled and staff not happy to do so.

Stayed 2 nights in Sep 2024

4/10 Poor

Lluvia, Bloomfield hills

3 Sept 2024

My room wasn’t ready till 4 pm los I had 2 room and the shades were not working on both rooms .,

Stayed 1 night in Sep 2024

8/10 Good

Michael, Las Vegas

Travelled with family

3 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Clean, comfortable property close to several restaurants

Stayed 1 night in Sep 2024

6/10 Okay

Brittani

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We tried to check in at 3:30. Check in started at 3:00. We waited a half hour and still were unable to get to our room because it was not ready. They had a shortage of housekeeping staff. They put our name on a waitlist along with many others who were waiting for a clean room. We finally left to go to our event and came back at midnight to check in. Our room was clean. All of the staff we encountered were very nice and helpful. However, it was very disappointing that we could not check in when we wanted to.

Stayed 1 night in Aug 2024

10/10 Excellent

George

31 Aug 2024

Stayed 4 nights in Aug 2024

4/10 Poor

William

Travelled with family

30 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The staff working the front desk were friendly and helpful, but the person doing the breakfast was pretty bad. She would not restock the food. 2 out of 3 days I specifically had to ask for even butter because there was none. There was no oatmeal 2 out of 3 days. One day it was an hour before breakfast was suppose to close, I ask for more boiled eggs. She told me No. The only other option was biscuiis and gravy which looked awful.

Stayed 3 nights in Aug 2024