Candlewood Suites New Bern, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Laundry

Pet-friendly

Gym

24/7 front desk

Kitchen

Air conditioning

Explore the area

3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562

Tryon Palace
6 min drive
North Carolina History Center at Tryon Palace
6 min drive
New Bern Civic Theatre
6 min drive
New Bern, NC (EWN-Coastal Carolina Regional)
10 min drive

Room options

Studio Suite

Sleeps 2
1 King Bed OR 1 Queen Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

Sleeps 4
1 Queen Bed

Suite, 1 Bedroom

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

22 sq m
Sleeps 4
2 Queen Beds

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Suite, 1 King Bed

Sleeps 2
1 King Bed

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Pet-friendly hotel connected to a shopping centre in New Bern with free parking

This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Weekly housekeeping is available.

Candlewood Suites New Bern, an IHG Hotel offers 80 accommodations with DVD players and free newspapers. This individually furnished accommodation includes desks. Beds feature premium bedding. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New Bern, an IHG Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Goshen Medical Center New Bern. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.

Free WiFi and wired Internet
Free self-parking
Services include dry cleaning/laundry, a concierge and limo or town car service
On-site recreation includes a 24-hour gym
Just a 2-minute drive from Goshen Medical Center New Bern and 6 minutes from New Bern Riverfront Convention Center
Dogs welcome for a fee (restrictions apply)

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and limo/town car service. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites New Bern, an IHG Hotel. Self parking is free.

This New Bern hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Snack bar/deli

Family friendly

DVD player
Grocery/convenience store
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

1 building
4 floors
Built in 2010
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

DVD player
TV with cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Hob
Kitchen
Microwave
Refrigerator
Toaster

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Individual furnishings
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
Only dogs are allowed
Maximum 1 (weight limit: 80 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 75 per stay
Pet fee: USD 75 per pet, per stay (maximum USD250 per stay)
Service animals are exempt from fees
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Alcohol isn't served at Candlewood Suites New Bern, an IHG Hotel.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Bern

Candlewood Suites Hotel New Bern

Candlewood Suites New Bern

Candlewood Suites New Bern Hotel New Bern

Candlewood Suites New Bern Hotel

Candlewood Suites New Bern, an IHG Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Violeta

Travelled with family and small children, Travelled with pets

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and good customer service. Nice self serve area for snacks.

Stayed 1 night in May 2024

2/10 Terrible

Tammy

Business traveller, Travelled with partner

12 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Well, drove three hours for business and super tired. Turned covers down and noticed tiny (what I thought was dirt or something) until one of the tiny pieces started moving. Yep, infestation of bed bugs. Called front desk and was relocated to the room across the hall. After double bagging all my clothes up, taking ANOTHER shower and checking the room that was still too close for comfort, I finally got to sleep a little. My morning and subsequent business suffered. On my way home now and have to wash everything I have in my bag in hot water and throw away my suitcase. I feel like I want to throw it all away as not to infest my home. An apology would’ve been nice but not front desk staff’s fault. Avoid room 203 or check carefully before you get comfortable!

Stayed 1 night in Aug 2024

8/10 Good

kryss

9 Aug 2024

Liked: Cleanliness

Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveller

5 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Shaikeema

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

10/10 Excellent

Nathan, Albuquerque

Travelled with partner

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place to stay right outside New Bern. Staff were extremely helpful and kind.

Stayed 1 night in Jul 2024

10/10 Excellent

Tarlton

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was pleasantly surprised with the quality of this facility

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family

8 Jul 2024

Liked: Staff & service, property conditions & facilities, room comfort

No carpeted rooms! Updated look and feel.

This is a wonderful place to stay! Love the fact that the floors aren’t carpeted. It makes it feel so much cleaner and more updated. Comfortable beds and large tv. Only issue we had at all was when getting into bed my husband turned over his top pillow and there were 3-4 hairs on it as if it hadn’t been changed and new bedding used. Other than that it had a modern, clean, comfortable feel to it. I would definitely stay here again.

Stayed 1 night in Jul 2024

8/10 Good

Palina

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The stuff was very friendly and helpful. The room was clean, the bed was comfortable. The kitchen had everything, and lots of stores nearby. The fridge was loud and there was pretty hot in the room with no way to adjust the thermostat. And somebody's dog in the room next to ours was crying non-stop. Otherwise everything was fine. Worth the money comparing to other properties around.

Stayed 2 nights in Jul 2024

4/10 Poor

Reba

Travelled with family, Travelled with family and small children

7 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff was always pleasant. Literally from the front desk representative to the maintenance guy. The property outside looks to be well kept as well. The parking lot is small but it maintained parking for our visit so no complaints there. The hotel seemed pretty clean throughout until we stepped in the room. There was a funny odor. The bathroom curtain had a brown smear on it and was very tattered and worn. Definitely has had its use. There was quite a bit of hair in the tub and on the towel and rags. My son was really grossed out. I personally take my own towels and rags everywhere I go so I didn’t use theirs. The room I had was with 2 queen beds and my bed felt like someone walked through the parking lot and jumped into the bed. There was so much dirt in there. No way the sheets had been cleaned. I couldn’t even sleep the first night bc of the dirty feeling. The second night I was so tired I passed out. I booked this hotel thinking I had booked the Clarion hotel next door with the pool. There is no pool here and no breakfast. I was so disappointed that I hadn’t looked back over those things before booking. 0/10 do not recommend.

Stayed 2 nights in Jul 2024

10/10 Excellent

LaShaunda

6 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Donald

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Shaun

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

Daniel

Travelled with family

11 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Somewhat inconvenient getting into the parking lot from the main road.

Stayed 1 night in May 2024

8/10 Good

Marybella

Travelled with family

11 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasantly surprised. Rooms are big and clean.

Stayed 1 night in May 2024

8/10 Good

Betty

8 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

6/10 Okay

Costantino

Business traveller

4 May 2024

Liked: Property conditions & facilities

Candlewood is great if you are staying more than a few days. For quick trips I would rather go to the nearby Hotels (Clarion, Hampton) because I tried again for one night and the charged 170$ and the are a stickler for a 2PM check in where clarion always lets me in around noon because there is no way they don't have ready rooms (this ain't downtown Chicago).

Stayed 1 night in May 2024