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Candlewood Suites New Bern by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Bern by IHG

Exterior
Suite, 1 King Bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
1 bedroom, premium bedding, individually furnished, desk
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562
  • Tryon Palace
    ‪5 min drive‬
  • New Bern Riverfront Convention Center
    ‪5 min drive‬
  • New Bern Grand Marina
    ‪9 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, premium bedding, individually furnished, desk

Studio Suite

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, individually furnished, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, individually furnished, desk

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites New Bern by IHG

Pet-friendly hotel connected to a shopping centre in New Bern with free parking
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Weekly housekeeping is available.
Candlewood Suites New Bern by IHG offers 80 accommodations with DVD players and free newspapers. This individually furnished accommodation includes desks. Beds feature premium bedding. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New Bern by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of Goshen Medical Center New Bern. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Goshen Medical Center New Bern and 5 minutes from Tryon Palace
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and limo/town car service. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites New Bern by IHG. Self parking is free.

This New Bern hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites New Bern by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Bern
Candlewood Suites Hotel New Bern
Candlewood Suites New Bern
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel

Candlewood Suites New Bern by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 639 reviews
Rating 8 - Good. 180 out of 639 reviews
Rating 6 - Okay. 43 out of 639 reviews
Rating 4 - Poor. 32 out of 639 reviews
Rating 2 - Terrible. 21 out of 639 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Candlewood it's always clean even tho this time room 208 was a little dusty but that won't stop me from staying there and of course I always happen to catch Michael there. I love him. I love him. I love him best receptionist ever I love the other ladies too, so yeah, go ahead and book this hotel. I'll stay here a number of time like it's really clean. I like that there's no carpet and you can fix you a little food if you want to
Stayed 2 nights in Mar 2025

10/10 Excellent

Alaysha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Bern is small, sorta grew up there and didn’t know they had hotels lol. Didn’t expect less than great experiences, everyone in New Bern is family
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Mar 2025

8/10 Good

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this area for the variety of shopping and restaurants around this. I had an event downtown so this was close enough and very affordable. My suite was big and roomy but there was some odor like someone cooked Indian food there and the odor stayed. I bought some air freshener to keep it at bay. Also in the evening loud cars and trucks can be heard going past but it stops around 11:00 pm so it didn't bother my sleep. I would stay here again but probably on the back side instead of the front (it might be quieter).

10/10 Excellent

Marjorie M

Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Property was decent and there’s shopping and restaurants
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dionysius

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness. Maintenance of property and grounds.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth, New Bern

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, great staff and clean facilities. Nothing more I could ask for!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Staff was very friendly. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caullin, New Bern

Stayed 1 night in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

rosa, Linwood

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Some appliances did not work, floor was so dirty my socks were black when I walked on the floor. Too expensive for such poor care. Door cards wouldn’t work, we couldn’t get help with the situation. We couldn’t leave the room together. Was not able to get a cup of coffee in the morning, had to drive just for a cup of coffee. No food options on site or in room, no tea, coffee, water, fruit or even a cookie. I would not recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet rooms and a friendly staff. Upgraded suite accommodations.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
All staff encountered were helpful and professional.
Stayed 2 nights in Feb 2025

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean location, friendly staff at front desk even free laundry if you’re looking for free breakfast, there’s plenty of restaurants around here. They don’t have it but it’s OK. and their pet friendly too. Thanks to Michael. He made us stay very relaxing and peaceful he to be recommended for his professionalism.
Stayed 2 nights in Feb 2025