Jax Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jax Inn

Iron/ironing board, WiFi
Outdoor pool
Property entrance
Iron/ironing board, WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
460 Lane Ave South, Jacksonville, FL, 32254
  • Normandy Lane Plaza Shopping Center
    ‪2 min drive‬
  • St. Vincent's Medical Center
    ‪7 min drive‬
  • Cummer Museum of Art and Gardens
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

Basic Double Room

  • Sleeps 2
  • 1 Single Bed

Basic Double Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Basic Room

  • Sleeps 2
  • 1 King Bed

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About this property

Jax Inn

Jacksonville motel in Northwest with 24-hour front desk and outdoor pool
This motel features an outdoor pool, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a TV in a common area.
Jax Inn offers 73 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Premium cable televisions are provided. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the motel include an outdoor pool.
During your stay at Jax Inn, you'll be within walking distance of Normandy Lane Plaza Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and TV in a common area
  • 12 minutes by car from EverBank Stadium and 13 minutes from Jacksonville Naval Air Station
  • Pets welcome for a fee
As a guest of Jax Inn, you'll find an outdoor pool, laundry facilities, and express check-in. WiFi is free in public spaces. Jax Inn also features express check-out, a front desk safe, and a television in common area. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Knights Inn Jacksonville
Knights Inn Motel Jacksonville
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Jax Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 23 out of 183 reviews" "
Rating 8 - Good. 35 out of 183 reviews" "
Rating 6 - Okay. 40 out of 183 reviews" "
Rating 4 - Poor. 33 out of 183 reviews" "
Rating 2 - Terrible. 52 out of 183 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

3.2/10

Amenities

5.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dangerous Slum.
I checked in, and was given a key to a room that was already occupied! When I opened the door, I was threatened by the drunk inside (a "weekly" resident who refused to accept that a mistake was made. He followed me back to the check-in, threatening me the whole way. When I finally got a room, it stank, had no chair, table or trash can, and most of the electricity didn't work. Then, when I stepped outside, the same drunken young man continued to threaten me!!! The receptionist witnessed his criminal behavior, but did nothing about it. Nor did they do anything about my room. I hid in my room from this criminal for quite some time. There is no ice machine. I was told it had been stolen. This slum tenemant should be closed down, and its owners prosecuted for allowing unsafe long term residents to abuse guests, as well as for failing to uphold basic standards. I feared for my safety for staying at the "JAX". Every website MUST discontinue offering this unsafe, unclean, broken down dump.
Stayed 2 nights in Oct 2024

2/10 Terrible

Shelby

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was amazing the property on the other hand was not suitable. It was dirty there was blood on the sheets on one bed. The toilet looked like it was coming up. And I saw roaches. I only wish I would have gotten pictures . Had it not been for the hurricane I wouldn’t have stayed there.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived there was water leaking from the toilet, dirty in the tub & linens in the room which is weird because they give you your towels upon arrival. The spring was completely pulled from one side of the mattress, & a huge dip in the bed, the door from bottom & down wasn't lined up & the ceiling in the bathroom was leaking. Shortly after I arrived I went to the desk the lady asked what time we would like maintenance. I asked preferably after 12pm seeing we would not have been situated and unpacked til around 3am. They came knocking around 10am. We asked if they could come back in a little bit we waited ALL day finally we spoke with the maintenance which was the same guy who knocked and said we refused service which we never did. I am so happy that the second day we were there the lady was able to help us and my husband was able to go get the mattress from wherever they stored it.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brice

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel experience
We booked this hotel room online while evacuating from hurricane Milton. We arrived at 3 AM walked in, examined the room and immediately left. There were no sheets on the bed and no toilet paper in the bathroom. The entire room was filthy. We did not feel comfortable staying in the room, so we slept in our car and checked into another hotel in the morning
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurricane
I had to evacuate because of the hurricane and this hotel was in the right location for a fair price
Stayed 2 nights in Oct 2024

2/10 Terrible

Gators

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Ronnie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made me wait 1 hour after check in time bathroom was disgusting. Know trash can. Ac was so loud wife couldnt sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Vicki

They lost power so we couldn’t stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Rebecca, Jacksonville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st room I got the TV was broke with lines throughout it. The clerk offered me another room which had cigarettes butts floating the toilet and it wouldn't shut off and THAT TV was also broke. Third room was ok. Bed was so springy and dippy and there was water on the floor by my bathtub and I didn't even run the shower because I was provided with NO towels. I will not stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Africa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty & Noisy hotel manager very rude and nasty should be shut down !!!!
Stayed 4 nights in Feb 2024

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wound pass on the Jax Inn.
The front desk clerk was busy outside talking to random street people and almost refused to check me in until I said I already had a reservation. The condition of the lobby seems like it has been run down for years i’ve kept her clean on a regular basis. I was told not to answer the door for anyone except for the front desk person and not let any random females in my room it’s a very dangerous part of town. I open the door to my room to see a it grimy and unkept. The final straw was there was roaches crawling all over the room so I went back to the front desk and asked for a refund which they would not implement.
Stayed 1 night in Feb 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I'll just pay in cash next time!
Stayed 1 night in Jan 2024

10/10 Excellent

Celine

Stayed 1 night in Jan 2024

10/10 Excellent

Celine

Stayed 1 night in Jan 2024

10/10 Excellent

Celine

Business traveller
Liked: Cleanliness, amenities
Ergxsb
Stayed 1 night in Jan 2024

2/10 Terrible

Julian

Stayed 1 night in Dec 2023

2/10 Terrible

nikola

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn't meet basic sanitary standards. Everything is very dirty, roaches in bathroom, bed bugs in beds. Ended up sleeping in a truck, front desk wouldn't refund me
Stayed 1 night in Oct 2023

2/10 Terrible

Pam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible place to stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Sallie

Stayed 2 nights in Sep 2023

2/10 Terrible

Pedro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, property conditions & facilities
I'm still waiting on my 20 refund
Stayed 2 nights in Jul 2023

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was roscher r in the room lots of them ask for refund had to sleep in my car with 3 disabled kids had no were to pee ran out of gas cuz I sept add all my mom in the room so nw I am honeless
Stayed 1 night in Jul 2023

2/10 Terrible

Edgar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Please return the money. I couldn't stop there and for a minute everything was in a terrible state. There is a mess and dirty everywhere from the three rooms that I was shown, the air conditioners did not work and there was nothing in the rooms from the declared one (towel, refrigerator, microwave, etc.)
Stayed 2 nights in Jun 2023

2/10 Terrible

gustavo

Stayed 2 nights in Jun 2023