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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Premium bedding, desk, blackout curtains, iron/ironing board
Indoor pool, outdoor pool, pool loungers
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    ‪5 min walk‬
  • Freedom Hall Civic Center
    ‪4 min drive‬
  • East Tennessee State University
    ‪5 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

Hotel with free parking, a quick walk to Johnson City Mall
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Johnson City. During your stay, you're just a quick walk from Johnson City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Burger Bar
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 5 minutes by foot from Johnson City Mall and a 4-minute drive from Freedom Hall Civic Center
DoubleTree by Hilton Hotel Johnson City offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4704 square feet (437 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Johnson City also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Burger Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults and USD 5.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 877 reviews
Rating 8 - Good. 272 out of 877 reviews
Rating 6 - Okay. 113 out of 877 reviews
Rating 4 - Poor. 46 out of 877 reviews
Rating 2 - Terrible. 36 out of 877 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the establishment was clean. The hotel is being renovated. The hall ways and carpet make it look less modern and will benefit from the remodel. Overall, great experience with breakfast included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Stayed 1 night in Dec 2024

8/10 Good

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was small, no facial tissues(empty box), ac/heating unit noisy and malfunctioning, feather sticking out of pillow that jabbed my partner’s face, light coming through window that shades did not fully cover, overall stay was terrible especially for the cost! AWFUL!!!stayHproperty
Stayed 1 night in Dec 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Keysha

Liked: Cleanliness, amenities, property conditions & facilities
It was great!! Staff was so kind
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
A little far away from the downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel. Has a restaurant and bar on site
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Stayed 2 nights in Nov 2024

6/10 Okay

April

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I enjoyed the layout of the rooms, however the rooms needed work and I understand they are in the middle of renovations, but specifically in our room the shower door would not slide, it was broken and the toilet ran every 10 minuses. Again while I can understand renovations are being completed at the property, I don’t understand renting a room that’s in need of work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ebonique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, nicer hotel for the area
Stayed 2 nights in Nov 2024

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff and clean facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 1 night in Nov 2024

6/10 Okay

Israel

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant was very good. Staff is friendly. The lobby was beautiful but the rooms could use a little updating
Stayed 1 night in Oct 2024

8/10 Good

visa

Stayed 3 nights in Sep 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cookies were great. Small problem with hot water but staff resolved it right away. Thanks everyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Jul 2024

6/10 Okay

Chandra

Travelled with family
Liked: Staff & service
Air co during g was leaking and the floor was wet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

4/10 Poor

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price of a nights lodging, we expected more. We had stayed here before and it was not run down. Who wants to use community shower items or a bottle of lotion? Very poor taste. Doors were all marred and scratched. Not welcoming sight. Rugs were worn.None of the front desk personnel were hospitable. No one ever greeted us in any way. No way we will ever stay here again!
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Could use some updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located. I was traveling for work so I didn’t do any shopping but there is a mall next door and quite a few dining options very near, including a restaurant inside the hotel. The rooms were clean and modern. The two staff members I interacted with were friendly and helpful.
Stayed 2 nights in Sep 2024

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