DoubleTree by Hilton Hotel Johnson City

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Dates

December 2024

January 2025

Indoor pool, outdoor pool, pool loungers

Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

Laundry

Gym

Air conditioning

Housekeeping

Explore the area

211 Mockingbird Ln, Johnson City, TN, 37604

Johnson City Mall
5 min walk
Freedom Hall Civic Center
4 min drive
Franklin Woods Community Hospital
6 min drive
Tri-Cities, TN (TRI-Tri-Cities Regional)
20 min drive

Room options

Suite, 1 Bedroom, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

28 sq m
Sleeps 6
2 Queen Beds

Room, 2 Queen Beds

28 sq m
Sleeps 4
2 Queen Beds

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

28 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

28 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with free parking, a quick walk to Johnson City Mall

An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.

DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Johnson City. During your stay, you're just a quick walk from Johnson City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi
Free self-parking
Enjoy American cuisine while dining at Burger Bar
Full breakfast served weekdays for a fee
Take a swim in the indoor and outdoor pools
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a gym
5 minutes by foot from Johnson City Mall and a 4-minute drive from Freedom Hall Civic Center

DoubleTree by Hilton Hotel Johnson City offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4704 square feet (437 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Johnson City also features a vending machine, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4-star Johnson City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.

Burger Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
A bar/lounge
A restaurant

Restaurants on site

Burger Bar

Family friendly

Free cot
In-room refrigerator
Indoor pool
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Wedding services

Business services

24-hour business centre
4,704 square feet of conference space
Computer station
Meeting rooms

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Ballroom
Banquet hall
Built in 1986
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch TV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 7.00 to 15 for adults and USD 5.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City

DoubleTree Hilton Johnson City

DoubleTree Hotel Johnson City

DoubleTree Johnson City

Johnson City DoubleTree

DoubleTree by Hilton Hotel Johnson City Hotel

DoubleTree by Hilton Hotel Johnson City Johnson City

DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Kristy

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Viola

Travelled with group

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great staff and wonderful place to stay!

Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family, Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was excellent. Hotel being renovated but was very clean. Would stay there again.

Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Business traveller, Travelled with group

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice, clean, and the staff are nice.

Stayed 2 nights in Aug 2024

8/10 Good

Thomas

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great room My only quibble is the WiFi didn’t work on my iPad. When I tried to go to any site, I received a message that the site was likely to steal my data. My iPad gets WiFi fine everywhere else

Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

5 Aug 2024

Liked: Property conditions & facilities

Building seems a little older but still clean. Room was excellent. Very comfortable bed. Front desk check in was very friendly. Located near plenty of dining options. The River Tri-Cities church is amazing and just down the road.

Stayed 1 night in Aug 2024

10/10 Excellent

James Paul Oakry

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I don’t like that there’s no laundry facility on the premises.

Stayed 3 nights in Jul 2024

10/10 Excellent

Darla

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff (from the front desk, to the restaurant on site, to housekeeping) was amazing and very helpful! The room was fabulous! Will be my go to hotel when I am in Johnson City!

Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Travelled with family and small children

24 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great stay, the staff was lovely and so polite

Stayed 2 nights in Jul 2024

6/10 Okay

Keith

Travelled with family

22 Jul 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Room and hotel are fine. Location works well, room is clean and comfortable and the staff are friendly. Biggest issue is the bathroom had a different 3 inch cockroach for 3 straight days. I am not looking to shower with a bug.

Stayed 4 nights in Jul 2024

10/10 Excellent

Milo

21 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Kimberlie

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Front desk staff were fantastic

Mostly clean and very worn. It wasn’t pretty and pristine… but the pillows were soft and comfy and there weren’t any bugs.

Stayed 2 nights in Jul 2024

8/10 Good

Marcia

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Not truly very good

I was apprehensive of the hotel based on recent reviews. Room was clean, smelled great! A/C was not cold, it was 99 degrees and the lowest it would go was 66. I woke up in the middle of the night sweating. I asked if it could be looked at and they sent maintenance to my room the day I checked out. Shower water was hot day 1 and not on day 2. Outdoor pool is small looks nothing like the pictures. It was also filthy, both days I went down. It clearly hasn’t been cleaned. I love having the shampoo/conditioner in the shower, however this is the 2nd Hilton in the past 2 months where the conditioner was empty. That should be checked when the room is cleaned. Restaurant on site was good! If I came back to the area, I’d probably look for another place to stay.

Stayed 2 nights in Jul 2024

8/10 Good

Jason

Travelled with family and small children, Business traveller

18 Jul 2024

Liked: Cleanliness, staff & service, amenities

What exlecting alot better looking hotel for it being a hilton. The hotel was really outdated for a hilton. It kinda reminded me of more like a days inn or comfort inn not a hilton.

Stayed 3 nights in Jul 2024

10/10 Excellent

Bengt

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

4/10 Poor

David

13 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible maintence

The room had ancient dirty carpet. Paint was peeling from the ceiling. There was no hot water. When I called the desk, there was no answer. I walked down to explain the issue. The staff told me I had to run the sink and shower at the same time. It took over 15 minutes to get Luke-warm water. The staff didn’t offer a new room. For this to be a Hilton property is a joke.

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a 'yes' from me.

This is a long time favorite location and always a treat to stay here. Love the room layout, the window angles, the contemporary feel of the rooms (still true after 30+ years, back before it was Double Tree). Some areas do need repairt and update - elevator floors, some hallway carpet. The pool is special and well kept even after all the years - just get the bugs out please! Maintainence during summer requires more attention. Staff is attentive and responds quickly. Good food, too

Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Travelled with family

8 Jul 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Little outdated

Checked in went to the pool, no pool towels in the holder. The hotel seems to be a little older and outdated. The outside is a site for sore eyes as far as molded furniture under a canopy just to the right of the front door. When checking out at 9:30 am, the coffee pot was empty in the lobby. Spoke with the front desk and she said ok, 30 minutes later still no coffee.

Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Travelled with family and small children

7 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Run down, feels dirty. Smelly rooms.

Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Travelled with family

5 Jul 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family

5 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Good

I’m from out of town and my mother was in the hospital in the ICU. I stayed here the previous weekend and everyone was so nice. This time was a bit different. The girl at the front desk was polite enough, but not very welcoming. I think she was upset she was going to miss the fireworks. Our room was clean, but smelled a little musty. The next morning we accidentally missed breakfast. I’m assuming the manager was walking out as we had tried to walk in the breakfast area. As I was explaining to my daughter that I messed up. The reason we missed breakfast was that I and her dad were there on a weekend and it stayed open later. The manager must of only heard part of the conversation and thought I was complaining. He proceeded to mansplain it to us across the lobby and kept on talking over me even after I explained that I already knew and was just telling that to my daughter. From both stays here are Pros and Cons. PRO- 1) Nice, clean small hotel. 2) Mostly friendly staff. 3) Good location with restaurants nearby. Cons- 1) Room has musty water smell. 2) My duvet didn’t have a cover on it. Unless they replace the duvet every checkout, it doesn’t seem very hygienic. 3) The cost vs. accommodation seems a little high. 4) Housekeeping starts knocking on the door two hours before checkout. You better answer quickly or they’re coming in.

Stayed 1 night in Jun 2024