Quality Inn Downtown

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn Downtown

Exterior
Seasonal outdoor pool
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1900 S Roan St, Johnson City, TN, 37601
  • Tweetsie Trail Trailhead
    ‪17 min walk‬
  • Yee-Haw Brewing Company
    ‪2 min drive‬
  • Tipton-Haynes Historic Site
    ‪2 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Downtown

Hotel with free breakfast, near East Tennessee State University
This hotel features a seasonal outdoor pool, a business centre and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a vending machine.
Quality Inn Downtown offers 44 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Downtown. During your stay, you'll be within walking distance of East Tennessee State University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a vending machine and TV in a common area
  • Just a 2-minute drive from East Tennessee State University and a few minutes from Tweetsie Trail Trailhead
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a television in common area are also featured at the business-friendly Quality Inn Downtown. Self parking is free.

Smoking is allowed in designated areas at this Johnson City hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 482 reviews" "
Rating 8 - Good. 159 out of 482 reviews" "
Rating 6 - Okay. 79 out of 482 reviews" "
Rating 4 - Poor. 49 out of 482 reviews" "
Rating 2 - Terrible. 51 out of 482 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was not a holder for the TP. I did notify but it was never replaced. Not an urgent request but it should be fixed.
Stayed 3 nights in Oct 2024

8/10 Good

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Convenient to downtown where my son was playing at the Down Home. The only thing that worried me was the unexpected request of a $100 room deposit . Hope I get it back.
Stayed 1 night in Oct 2024

2/10 Terrible

Pedro

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

8/10 Good

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Limited amenities but was clean and ok.
Stayed 1 night in Oct 2024

8/10 Good

Brandi

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stairwell
Noticed there was only one stairway to second floor. Is that fire code compliant?
Stayed 1 night in Oct 2024

8/10 Good

Cory Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The AC unit was LOUD, rattling horribly. All of the linens in the room were damp. I actually think that the AC unit was blowing out condensation making the room damp. Duvet was dirtt, with burt cigarette holes. The door did not close securely,.had to put a chair up next to the door handle to make it feel a little more secure. Stayed there for a NASCAR race weekend, so it definitely was not "cheep" not many options were available. Will not stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francine

Stayed 1 night in Jun 2024

2/10 Terrible

Charlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I walked in my room, turned around and walked right back out. Carpet was gross, paint was nasty in a lot of spots, ceiling was crusty, door barely closed. Just gave me the ick. BUT front desk lady was amazing service
Stayed 1 night in Aug 2024

10/10 Excellent

Hardeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room I love that
Stayed 6 nights in Aug 2024

4/10 Poor

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It's a bit noisy a lot of homeless people around there. The first time I stayed there everything went smooth but the second time they had a new lady up front who didn't know what she was doing. She over charged my bill by hundreds of dollars. She said they only trained her for one day,so its not her falt . Besides that the room was okay. Hot water worked ,but both stays the beds could use updated. They fixed my bill the day of check out
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Stayed 3 nights in Jun 2024

2/10 Terrible

Joe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nate

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Staff went above and beyond to ensure our stay was perfect! Pool was clean and perfect temperature. Room was clean and met all expectations.
Stayed 1 night in Jul 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities
The carpet in our room was sticky
Stayed 2 nights in Jul 2024

2/10 Terrible

Tanya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Area is sketchy with homeless people outside. The toilet is nearly falling off. The carpet is disgusting. Bedding smelled like smoke. Sofa in the room was stained.
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Room was clean Pool was well maintained/clean
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff.
The hotel was wonderful. Staff was fabulous. Room very clean and comfortable. Highly recommended.
Stayed 3 nights in Jul 2024