Best Western Plus Bourbonnais Hotel & Suites

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Dates

January 2025

February 2025

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Pet-friendly

Gym

24/7 front desk

Explore the area

62 Ken Hayes Dr, Bourbonnais, IL, 60914

Northfield Square Mall
1 min walk
Kan Sai Japanese Steakhouse
3 min walk
Kankakee Station
14 min drive
Joliet, IL (JOT-Joliet Park District)
51 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel with free breakfast, steps from Northfield Square Mall

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.

Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Bourbonnais Hotel & Suites. During your stay, you're just a quick walk from Northfield Square Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

Free buffet breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the indoor pool
Amenities include a front desk safe, a business centre and meeting rooms
On-site recreation includes a gym
Guests speak favourably about the clean guestrooms and the breakfast
Steps from Northfield Square Mall and 7 minutes by car from Olivet Nazarene University
Cats and dogs welcome for a fee

Best Western Plus Bourbonnais Hotel & Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2519 square feet (234 square metres) and includes conference space. Best Western Plus Bourbonnais Hotel & Suites also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Bourbonnais hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Bourbon Creek Kitchen – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

Available in all rooms: Free internet
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
A bar/lounge
A restaurant

Restaurants on site

Bourbon Creek Kitchen

Things to do

Gym
Indoor pool
TV in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (on request)

Business services

2,519 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Firepit
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (102 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

46-inch flat-screen TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Free daily newspapers
Free local calls
Iron/ironing board
Mobile key entry
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The property charges USD 100.00 for credit card payments

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to January 2 2025 (dates subject to change):

Bar/Lounge(s)
Dining venue(s)

Access methods

Staffed front desk

Pets

Pets: USD 20 per accommodation, per day, plus a deposit of USD 50 per stay
Only dogs and cats are allowed
Weight limit: 40 lb per pet

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 50 per stay
Pet fee: USD 20 per accommodation, per day
Service animals are exempt from fees
Credit card charges are subject to a surcharge of USD 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to midnight
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Bourbonnais

Holiday Inn Express Hotel Bourbonnais

Holiday Inn Express Bourbonnais Hotel

Holiday Inn Express Suites Bourbonnais

Best Plus Bourbonnais & Suites

Holiday Inn Express Suites Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Hotel

Best Western Plus Bourbonnais Hotel & Suites Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

John

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

19 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Carpet and tile floors in need of a major cleaning. Bathtub was extremely slippery and looked worn out: ring around the tub and the nonslip things on the bottom were grey. I made the front desk and the maid aware of the tub situation and they did an extra good scrub which helped with the slipperiness but it still looked dirty probably due to age.

Stayed 6 nights in Sep 2024

10/10 Excellent

Janet

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff, clean room, nice breakfast… would stop there any time I’m in the area

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Sydney

14 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bathtub had mold growing near the faucet, dirty floors, sheets were stained

Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Not much around the area.

Stayed 4 nights in Sep 2024

4/10 Poor

Peyton

5 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Business traveller

5 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Shenetris

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

As usual, enjoyed the quiet, clean facilities, and good breakfast.

Stayed 1 night in Aug 2024

10/10 Excellent

jolynn

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here for one night while we were exploring some historic sites in the area. We were happy from our first greeting at the front desk (I unfortunately do not know the name of the woman, but she was cheerful and helpful throughout our stay). Our room was wonderful. It was clean and spacious with a comfortable bed and a sofa bed that made sitting easy. The common areas were comfortable and included a fully stocked bar and a snack bar type restaurant. There was a pool that looked inviting but we didn't have a chance to use it. We did however use the bar. Jessica, the bartender was friendly and crafted our drinks beautifully. The prices were very reasonable as well. The breakfast buffet was nicely done. There was hot food including a touchless pancake maker. There was even an expresso machine. We may not have a reason to come back, but if we ever do have need, we will definitely stay again. We can heartily recommend this hotel. P.S. We only rated location 4 stars as it was in a row of hotels that flanked a virtually deserted mall.

Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Aidan

Business traveller

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Thelma A

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Thelma

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Shasta

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family had a wonderful stay. They truly treat you like family! We will definitely be back! Very nice and clean.

Stayed 7 nights in Aug 2024

8/10 Good

melissa

12 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Steve

Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, good breakfast, conveniently located

Stayed 2 nights in Aug 2024

8/10 Good

Georgette

Travelled with family

9 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was extremely hot in Kankakee/Bourbonnais. The hotel room did not have the air on. It took a very long time to cool off. I went and purchased fans to keep cool during the duration of our stay. Housekeeping never came and cleaned. I had to ask staff for toilet paper. Then the toilet overflow and the overnight staff did not bring a plunger like she said she would. We had to clean that up ourselves.

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

It was very nice and welcoming. Staff helped answer our questions cheerfully. Homey modern and comfortable room

Stayed 1 night in Aug 2024

6/10 Okay

Georgette

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

When we arrived the air conditioning was not on. We were on the third floor and it was EXTREMELY HOT. I had to purchase 2 fans to help cool it down. I understand heat rise. Secondly, no one cleaned our room Saturday..nor Sunday. I had to asked staff for toilet paper twice. We extended our stay until Monday and the staff still did not supply towels or toilet paper. We placed our used towels and trash outside of the door. I seen a housekeeper down the hall and she gave a large bag for my trash and was so willing to help. This was a very busy weekend and it was a lot people in the hotel. I still give the front desk staff 10/10

Stayed 1 night in Aug 2024

6/10 Okay

Javier

Business traveller

5 Aug 2024

Disliked: Staff & service

Stayed 2 nights in Aug 2024

10/10 Excellent

Gavin

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hot breakfast

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

3 Aug 2024

Liked: Staff & service

So so

No blackout on window shade. Bar area was really nice, but breakfast needs some work. Room was setup with a sofa but no tv to watch if sitting on sofa. Layout of rooms needs to be updated.

Stayed 1 night in Aug 2024