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Coco de Heaven

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coco de Heaven

Outdoor pool
Desk, free WiFi, bed sheets
Pool
Reception
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jl. Bypass Ngurah Rai no. 17X, Kedonganan, Bali, 80361
  • Jimbaran Beach
    3 min drive
  • Discovery Shopping Mall
    5 min drive
  • Mall Bali Galeria
    7 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Villa Puri Royan Jimbaran

Pool
Kids pool
Parking included
Free WiFi
3.5 out of 5, Good, (78)
The price is €18
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Villa Puri Royan Jimbaran

About this property

Coco de Heaven

Suburban Kedonganan hotel in By Pass Ngurah Rai with free parking
This hotel features a snack bar/deli, a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Air-conditioned accommodation at Coco de Heaven offers free toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Coco de Heaven, you're just a quick walk from Bukit Peninsula. Free WiFi in public areas, free self-parking and a coffee shop/cafe are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Jimbaran Beach and 14 minutes from Kuta Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Coco de Heaven. Limited free parking is available on a first-come, first-served basis.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coco de Heaven

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco de Heaven
Coco de Heaven Hotel
Coco de Heaven Hotel Tuban
Coco de Heaven Tuban
Coco Heaven
Coco Heaven Hotel Tuban
Coco Heaven Hotel
Coco Heaven Tuban
Coco Heaven Hotel Kedonganan
Coco Heaven Kedonganan
Coco de Heaven Hotel
Coco de Heaven Kedonganan
Coco de Heaven Hotel Kedonganan

Coco de Heaven Reviews

Reviews

6.6
Rating 10 - Excellent. 16 out of 101 reviews" "
Rating 8 - Good. 31 out of 101 reviews" "
Rating 6 - Okay. 28 out of 101 reviews" "
Rating 4 - Poor. 16 out of 101 reviews" "
Rating 2 - Terrible. 10 out of 101 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gustaf, Indonesia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport. Easy transportation. Clean room.
Stayed 1 night in Mar 2020

10/10 Excellent

FriscaS, Jakarta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Coco is located at main road. Easy to find the hotel Friendly staff. Breakfast is good , worth for stay.
Stayed 1 night in Jun 2019

8/10 Good

Sohail, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all compired with 2 star hotel, reasnobl services and aminities with the cost of hotel. Thanks
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I chose Coco De Heaven on Jan 17 & 18, There is CCTV & Parking available inside the fence. On 18 Jan after 10 am, I came back to hotel after breakfast, I left my phone on my moped's pocket for less than 30 seconds. I came back to pick it up in less than a minute. My cell phone was stolen. I requested front desk for CCTV coverage and I was told CCTV is not working. I went through my room and requested room service, I never received room service. Staff regularly relocate the bikes and mopeds to make more parking space. There was no public present in the parking lot when I came. Ninja 250 belonging to staff who was going home was parked beside my moped. Person who took my cell phone removed the SIM Card & as result I could not locate. Police mentioned since there was no CCTV working, which is rare for a good hotel, It would be hard to locate the phone. I requested to talk to manager, but supervisor states he is on vacation. There was no responsibility and no search conducted. I offered a large reward to staff if they can provide my cell phone. I believe the individual who has my cell phone knew who I was and works within the premise. As a traveller, I would reccommend to be careful at Coco de heaven for your belongings. Especially when staff knows there is no CCTV and accountability. I was very disappointed by lack of customer service. I did check out of worst nightmare. Management does not want to follow up. I have been contacting for more than a week :(
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose Coco De Heaven on Jan 17 & 18, because rooms & swimming pool are clean. There is CCTV & Parking available inside the fence. On 18 Jan after 10 am, I came back to hotel after breakfast, I left my phone on my moped's pocket for less than 30 seconds. I came back to pick it up in less than a minute. My cell phone was stolen. I requested front desk for CCTV coverage and I was told CCTV is not working. I went through my room and requested room service, I never received room service. Staff regularly relocate the bikes and mopeds to make more parking space. There was no public present in the parking lot when I came. Ninja 250 belonging to staff who was going home was parked beside my moped. Person who took my cell phone removed the SIM Card & as result I could not locate. Police mentioned since there was no CCTV working, which is rare for a good hotel, It would be hard to locate the phone. I requested to talk to manager, but supervisor states he is on vacation. There was no responsibility and no search conducted. I offered a large reward to staff if they can provide my cell phone. I believe the individual who has my cell phone knew who I was and works within the premise. As a traveller, I would reccommend to be careful at Coco de heaven for your belongings. Especially when staff knows there is no CCTV. ALIT & Wayan from Coco de heaven were involved in this incident. Kindly proceed with caution.
Stayed 1 night in Jan 2019

6/10 Okay

Romeo Jr

Disliked: Cleanliness
Satisfied a little bit
I stayed there for 3 nights. When I arrived, it was quicked check-in, the guy at the reception was nice and accommodating. The housekeeping are not friendly and approachable. But the lady who took the guy at the reception was very nice. She taught me to download GoJek apps so that I can book car, and when the driver sent me messages in their language, the lady help me to reply. The location was far from everything like the malls, food chains, etc. They have free breakfast but only 1 menu everyday and they don't have free coffee and milk at the room, they only provide sugar and tea and they don't have free shampoo and soap inside the bathroom. They have nice swimming pool. The only thing I don't like much was the guests are smoking at the lobby and the smoke gives me cough.
Stayed 3 nights in Jan 2019

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Animal poo on floor. Animals i n room. A/c did not work No hot water
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cheap Hotel close to airport
You get what you pay for...although staff were helpful. We were only here a few hours waiting for flight home. Budget room, no soap, no toilet paper, stained towels, poor AC, no window, tiny room, no cable TV (indonesian only), noisy street and no restaurants nearby. The pool was nice and clean and is close to the airport.
Stayed 1 night in Oct 2018

2/10 Terrible

jagjeet, perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy at all with the hotel
It totally different then what I expected from rating and reviews about it. Did not provide a vegetarian option for breakfast had to buy outside all the time. Service was disappointing. Room was terrible specially bathroom. Shower head was broken, shower curtain was disgusting.
Stayed 6 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower broken and cold Room tiny Staff disorganised
Stayed 1 night in Aug 2018

2/10 Terrible

Samuel, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
If I can say something is please remove this hotel from the site... we found fleets on the bed the shower is disgusting, we asking to change for another room and the hotel transfer us for the room available and this room was used and not cleaned after this. Terrible experience!!!
Stayed 1 night in Jul 2018

2/10 Terrible

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID
I don’t know wich kind of person gonn’a looking for a room like that but that was so dirty. Clearly disgusting and I’m choked to see people offer this kind of service. Please change it ! We were supposed to stay two nights, one was enough.
Stayed 1 night in Apr 2018

6/10 Okay

Mohd Fathuddin

Just a 'meh' hotel
Nothing good or exactly bad. I think it might be off season, that I saw more employees rather than other hotel guests. Breakfast is just the standard IndoMee instant noodles fried with some vegetables and eggs. The hot water that they asked you to make your own coffee/tea was actually cold. Room was a bit stuffy, pillows doesn't match. Can't get wifi signal from room although I see the router was next to our door. Overall, not exactly a good hotel for couples going to Bali.

6/10 Okay

Dawid

Liked: Staff & service, room comfort
Disliked: Cleanliness
Basic Budget Hotel Near DPS International Airport
We chose this hotel for our first night because it was near the airport and we arrived in the middle of the night. The following day we moved to a nice hotel in Sanur. Since it is a budget hotel, don't expect much from it. One thing that we especially didn't like was a smelly and dirty washroom with NEITHER soap NOR toilet paper. These should be essential to keep some level of hygiene in a place with high rotation of people! There was a kettle in our room but next to the tap there was a sign that water is non-drinkable even after boiling. The positives were: very friendly staff, small but yet free breakfast, swimming pool, fast Internet access. This place isn't definitely a destination for a memorable vacation on Bali, but if you just plan to spend the first or last night there to catch a plane, it should be good enough.
Stayed 1 night in Feb 2018

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, room comfort
Male Sure You Get The Room Front Of Pools....
i do the check in on 4 pm, but my room still not available, the towel is ready on 10 pm....really?? YES.....first i've got room were a little dirty and damp with a bad smell, when i'm going out for dinner i do the change room with the front desk.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
poor service
checked in went to shower, no towels. went to ask about towels. have none now. I need to shower anyway so I go begin.. no hot water.. soap runs out.. I get annoyed, try to call, phone broken, really frustrated
Stayed 1 night in Aug 2017

8/10 Good

Michelle, Gympie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Super Staff!!!
We stayed at Cute Coco as a couple for 11 days, overal impression was great ambiance, clean room, but most of all, the staff is just wonderful! The surrounding is not impressive no but if you just need a nice and comfortable hotel to do your trips then this is just great. Thanks a bunch to all the staff at Coco for making our stay the best!! xxx
Stayed 11 nights in Jul 2017

8/10 Good

akb

Liked: Staff & service
Disliked: Room comfort
Nice budget hotel.Popular with locals n backpacker
Very small rooms with no window. Close to airport and Jimbaran beach at a 15 minute walk. A nice clean pool. Breakfast is for namesake. They have a samll pantry. Good hotel if you dont want to spend much and live in a decent place away from hustle bustle of the city. Staff is friendly and they'll help you with cheap transport and your travel plans.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Staff & service
Very nice budget hotel. Clean pool. Friendly staff
Overall happy.i enjoyed my stay. Not crowded and away from hustle bustle of Kuta. Location is 10/10.
Stayed 3 nights in Jun 2017

10/10 Excellent

Joyraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abrie, China

Liked: Staff & service, room comfort
Good for the price
The hotel is very close to the airport and Jimbaran beach, a great way to start your Bali experience. Staff is very friendly and hotel has a well maintained outdoor pool. There was some disrepair in the room, such as a faulty toilet seat but overall a good deal for what you pay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great for transit in Bali
We arrived late evening, left early morning. Parcel that we had arranged to be sent to this hotel from overseas was awaiting us on arrival as arranged. Friendly helpful staff. Issue with flushing toilet was fixed promptly. We have used this hotel as a transit stopover for other family members previously. It is very good value as a budget hotel. Magnificent nasi goreng breakfast, one of the best, and freshest I have had. Pool looked amazing, unfortunately due to our schedule, we didn't have time to use it.

6/10 Okay

Hareen, UK

Liked: Staff & service, property conditions & facilities
10min from the airport, great for 1 night
We just stayed 1 night, and the hotel was perfect for us. They even have a small beautiful pool which we couldn't use. The only negative point was the smell of humidity in the room/bed. That's why we wouldn't stay there more than 1-2 nights.

2/10 Terrible

feather, South Carolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
air con doesn't work, bath room title cut my feet
Got to coco de heaven first night hot. No internet in room, air con doesn't work. Showers has cracked titles cut my feet while showering, they moved me to another room that had rat. Yes rat. They catch it and killed it. I email orbit customers service department but no return email. Terrible nightmare. I want my money back.

2/10 Terrible

Margarida, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Horrible! Booked a double bed with pool view and a fridge in room only to find out on arrival "we don't have that,you can have either pool view or fridge in room". Moved to a room with no windows. Staff were far from helpful. The room had fungus all over the bathroom walls and there was a humid smell in the room. To top up things, there was no internet cover,no food available ,unless you request from the local take away place,and so close to the main road in was extremely noisy and smelly at times.