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The Santai by LifestyleRetreats

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Santai by LifestyleRetreats

Three-Bedroom Private Pool Villa | Outdoor pool
Three-Bedroom Private Pool Villa | Outdoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Daily continental breakfast (IDR 200000 per person)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Barbecue grill
    Barbecue grill
  • Housekeeping
    Housekeeping

Explore the area

Map
Jalan Bumbak No. 88A, Umalas, Kerobokan, Bali, 80361
  • Canggu Square
    3 min drive
  • Splash Waterpark Bali
    4 min drive
  • Finns Recreation Club
    6 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One-Bedroom Private Pool Villa

View from room

One-Bedroom Private Pool Villa

  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Three-Bedroom Private Pool Villa

Premium bedding, in-room safe, desk, iron/ironing board

Three-Bedroom Private Pool Villa

  • 600 sq m
  • 3 bedrooms
  • Sleeps 9
  • 3 Double Beds

View all photos for Two-Bedroom Private Pool Villa

Premium bedding, in-room safe, desk, iron/ironing board

Two-Bedroom Private Pool Villa

  • 350 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

The Santai by LifestyleRetreats

Luxury Kerobokan condo resort in Umalas with free valet parking
Along with an outdoor pool, this condo resort has a restaurant and a coffee shop/cafe. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include spa services, free use of bicycles and concierge services. Each condo provides an LED TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
The Santai by LifestyleRetreats offers 11 air-conditioned accommodations with iPod docking stations and video game consoles. Rooms open to furnished lanais. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Accommodation at this 4.5-star condo resort has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Kerobokan condo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the condo resort include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the overall property condition at The Santai by LifestyleRetreats. During your stay, you'll be within walking distance of Finns Recreation Club. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. Built in 2014, this luxury condominium resort has 11 condos. Free WiFi and a kitchenette are available in each condo.
  • Each condo offers a kitchenette, a furnished lanai and an iPod docking station
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine while dining at GONG Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute drive from Canggu Square and a few minutes from Berawa Beach
  • Airport shuttle service available for a fee
The Santai by LifestyleRetreats offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury The Santai by LifestyleRetreats. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Kerobokan condo resort.

The condo resort hosts a free manager's reception daily.
GONG Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian, Japanese

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car required
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • GONG Restaurant

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Late-night room service

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with premium satellite channels
  • IPod dock
  • Library
  • Video game console

Outdoor areas

  • Barbecue grill
  • Furnished lanai
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a village

Things to do

  • Free bicycle rentals
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 11 units
  • Built in 2014
  • Free bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Santai by LifestyleRetreats

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
The Santai by LifestyleRetreats offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Santai Hotel Seminyak
Santai Seminyak
Santai Villa Kerobokan
Santai Kerobokan
The Santai Bali/Kerobokan

The Santai by LifestyleRetreats Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 75 reviews" "
Rating 8 - Good. 12 out of 75 reviews" "
Rating 6 - Okay. 0 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Catharine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are lovely, really accommodating and will help in any way they can. It is a beautiful set up, although could do with a bit of renovation. The outdoor bath is a lovely idea but we didn’t use it because it was too old and dirty. The area is very busy and like most busy areas in Bali, pretty dirty and noisy. This hotel is particularly noisy on a Saturday night when we got no sleep at all. The overall though is if you want a decent hotel with amazing staff and this is the area you want to be in, it is great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dato Adam

Stayed 4 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 4 nights in May 2023

10/10 Excellent

Benito, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and hospitable staff. Cooking class is a must try.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Heavenly Villas, Improvement on Maintenance
Booked 2 villas (1 3 bedroom and 1 2 bedroom) for 11 of us. Overall, we had a wonderful time. The whole property wasn't too big so everything seems very private. Straight from the welcome, breakfast servings, and housekeeping, the staff were very helpful and polite. The villas were heavenly. The pool, the spacious rooms, the layout of the living rooms. The 3 bedrooms villa had an open living room which was just nice during sunny days like what we had, but I would think that it would be disastrous during the rainy season. The 2 bedrooms villa had a closed living room which was much more ideal for me. There were few things I wasn't a fan of. For instance, there was very minimal number of sockets in the rooms. By this I mean the sockets are used for portable lights in the room, and if those lights are plugged out, the room would be quite dark at night. Also, the "open" bathroom does give a nice feel to it, but sometimes this also mean that the bathroom is prone to bugs coming in. The shower door couldn't close in my room and it was so hard to adjust the shower to get warm water. One unfortunate experience is that we saw a rat in one of the 2 bedroom villa rooms during one of the nights. We were ok because no one was particularly scared of rats, so we chased it off. But I would say this requires more attention from the management to improve maintenance of the property. Overall, had a wonderful stay, and I would come back again when going to Bali in a big group.
Stayed 2 nights in Aug 2019

10/10 Excellent

VINCENT, Hong Kong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and food at hotel lobby are fabulous. Staffs are very polite and caring.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Away from the crowds
Excellent facilities in all the villas, staff friendly, nothing was a problem. A bonus having a restaurant and bar on the grounds. No issues on getting dropped,off for shopping or dinner in their own vehicles.
Stayed 7 nights in Jul 2018

10/10 Excellent

Jinhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most perfect relaxation villa!
It is very private villa. It is very friendly thoughtful villa. It is very luxury villa. It is very gorgeous villa.
Stayed 12 nights in Sep 2017

10/10 Excellent

SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but location not so convenient
Good service but not so convenient
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joon Shick, Jayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but very delightful stay
My family, Me, my wife and 2 kids, had stayed the Santai the night before we left Bali. As we had to take the flight very early in the morning, we left the hotel almost midnight. Though it was a very short stay, I was really impressed by the considerate services arrangement of the manager. For instance, he managed to provide us with free dinner because we couldn't get free breakfast which was included for the reservation. Overall, it was really delightful experience for us.

10/10 Excellent

Elvina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a really nice villa for a holiday. The place is comfortable and clean, the service is acceptable though can still be improved of course. The breakfast might need a little more improvement. The shuttle service is really helpful. Overall we enjoyed our stay there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 nights not enough. Wished we could stay longer.
Stayed in a 3 bedroom villa. Was very spacious for our family of 6. Decor and design is wonderfully airy and brings nature into the villa. So occasional lizards and from what I read, a snake in the bathroom, and while we were there, a lemur like animal ran across the pathway in the common area, were great encounters for my kids. The open kitchen was uselful to make snacks and to cook for picky young diners. The breakfast was limited, but adequate. Love the open concept bathrooms. But the management should look into putting in mosquito netting over the beds, as we had mozzy bites despite the foggings and sprays at turndown service. Service is perfect. All staff were sincere, warm and friendly and go out of their way to help, and fullfill our requests. From setting up the PS4 for the kids, providing toys for water play... etc... In particular, Agus from the butler team, helped tremendously with restaurant reservations, transport arrangements and spa arrangements. Gede from the Gong restaurant, provided us with salt&pepper and cooking oil, which we had forgotten to buy. He also ensure that all the groceries that we ordered were prepared and in our villa upon check-in. we would have loved to have in-villa dining on some of the nights, but the meals were a little expensive. Overall , the whole family didn't want to leave at the end of the 6 night stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top villa in Bali!
One of the best villa I've stayed in Bali. The service was excellent. Me and my friends got to ride the bike as well and around the villa there are nice fields. Was really happy with the hotel, too bad we only stayed for a night. Would definitely return!

10/10 Excellent

Denise, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a relaxing vacation
Great stay with a bunch of girlfriends. Service was fantastic, pool was amazing, amenities in the villa kept us entertained and in-villa dining was reasonably priced. Perfect for staying in!

10/10 Excellent

Leo, QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Luxury
Having travelled widely, The Santai was the most luxurious accomodation I have stayed. From the daily fresh flowers and cookies to the 5 star breakfast no detail was overlooked. The staff were friendly yet respectful and very attentive. They were also kind enough to upgrade us to a larger villa. I highly reccommend a stay at The Santai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but awesome villa
The free airport transfers were excellent. My friends and I arrived on two separate flights and they arranged free two-way transfers for us without any issues. The villa was EXACTLY as depicted in the photos - luxurious, cosy, clean and thoughtful. Although the villa is not that close to Seminyak (15-minute drive), the staff were very helpful in arranging car transport (whenever possible) and taxis. The service throughout our stay was outstanding - they were more than happy to chop up the coconuts we ordered as and when we wanted, housekeeping was thorough, and the staff's friendliness and eagerness to serve was consistent and genuine. Overall, a great stay and an absolute gem for the price.

10/10 Excellent

ishmael, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very New Villas - and perfect service
Perfect in many ways and I hope they will always maintain the best service for their guests...

10/10 Excellent

Choy, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for family stay
Whole family have wonderful time in this hotel. Hotel provide two ways airport transfer and have free transfer to Seminyak also.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious villa and great service
Luxurious villa and faultless service. Beautifully designed with dreamy walkways. Villa including pool is cleaned every morning. Note its an open toilet/shower concept. We enjoyed ourselves so much lounging by the pool in the daytime, being driven to have our massages at spas and going out for dinner. Seminyak's restaurant scene very pleasantly surprised me. The villa's surrounding location was slightly unsightly, so we did not dare venture out on our own with the free bicycles provided. Driver took us wherever we needed to go. However, would still recommend staying at The Santai if you're in Seminyak to enjoy chill-out time with friends in the villa and discovering the vibrant restaurant/lounge scene.

8/10 Good

Akane

Liked: Cleanliness
Stayed 3 nights in Jul 2024

4/10 Poor

Gokhan

Disliked: Cleanliness, room comfort
Very noisy place
The facility is very good, but the location and the service is very bad. It is very noisy! We stayed in three different hotels in Bali, this one was the worst one.
Stayed 3 nights in May 2024

10/10 Excellent

KOBAYASHI

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024