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Baker's Cay Resort Key Largo, Curio Collection by Hilton

4.0 star property

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Photo gallery for Baker's Cay Resort Key Largo, Curio Collection by Hilton

32-inch LCD TV with satellite channels, TV, iPod dock
Reception
Property grounds
2 outdoor pools, pool umbrellas, pool loungers
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
97000 Overseas Hwy, Key Largo, FL, 33037
  • Baker's Cay Resort Beach
    ‪2 min walk‬
  • Bluefin Rock Harbor Marina
    ‪4 min drive‬
  • Jimmy Johnson's Big Chill
    ‪7 min drive‬
  • Ocean Reef Club, FL (OCA)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed (Partial Waterfront View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Partial Waterfront View)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Waterfront)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Oceanfront

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Waterfront, Hammock Wing

Premium bedding, pillow-top beds, in-room safe, desk

King Waterfront, Hammock Wing

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Partial Waterfront View)

32-inch LCD TV with satellite channels, TV, iPod dock

Premium Suite, 1 King Bed (Partial Waterfront View)

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for King Waterfront, Coconut Wing

Premium bedding, pillow-top beds, in-room safe, desk

King Waterfront, Coconut Wing

  • 31 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Oceanfront

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Hammock)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility, Hammock)

  • 31 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Waterfront)

32-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom, Accessible (Waterfront)

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Waterfront)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront)

32-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 King Bed (Waterfront)

  • 65 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Baker's Cay)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite (Baker's Cay)

  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Hammock View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hammock View)

  • 31 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed

  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Waterfront)

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hammock View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hammock View)

  • 31 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Waterfront)

  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Waterfront)

  • 31 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hammock View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hammock View)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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The price is €601
for 1 room
includes taxes & fees
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About this property

Baker's Cay Resort Key Largo, Curio Collection by Hilton

Family-friendly fun at the beach, with 2 outdoor pools
At Baker's Cay Resort Key Largo, Curio Collection by Hilton, spend the day on the private sand beach where you can enjoy kayaking. Then return for a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Baker's Cay Resort Key Largo, Curio Collection by Hilton offers 200 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Baker's Cay Resort Key Largo, Curio Collection by Hilton. During your stay, you'll be within walking distance of Bluefin Rock Harbor Marina. Enjoy features like 2 outdoor pools, 2 restaurants and 4 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • For dining with ocean views, stop by Calusa, one of the property's 2 restaurants and 4 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and complimentary bicycles
  • Guests have great things to say about the beach and the clean guestrooms
  • 7 minutes by car from Jimmy Johnson's Big Chill and 13 minutes from John Pennekamp Coral Reef State Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Baker's Cay Resort Key Largo, Curio Collection by Hilton for summer fun including 2 outdoor swimming pools, kayaking and rowing/canoeing.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. This beach resort also offers a hot tub, a fitness centre and a terrace. For a fee, parking is available.

Smoking is allowed in designated areas at this Key Largo resort.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Calusa – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Dry Rocks – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pool Bar – This poolside bar only serves lunch. Open daily.
Tiki Bar – This bar only serves lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Uncovered parking on site (USD 11.20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 16.80 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 12 to 26 for adults and USD 8 to 10 for children
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Calusa
  • Dry Rocks
  • Pool Bar
  • Tiki Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Boat tours
  • Ecotours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Rowing/canoeing
  • Shopping
  • Spa tub
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (16,996 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Lending library access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 for adults and USD 8 to 10 for children
  • Uncovered self-parking fee: USD 11.20 per night (in/out privileges)
  • Valet parking fee: USD 16.80 per night
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Key Largo
Hilton Key Largo Resort
Hilton Resort Key Largo
Key Largo Hilton
Key Largo Hilton Resort
Key Largo Resort
Key Largo Resort Hilton
Resort Key Largo
Hilton Hotel Key Largo
Hilton Hotels Key Largo
Hilton Key Largo Hotel Key Largo
Key Largo Grande Resort Beach Club
Hilton Resort
Baker's Cay Resort Key Largo Curio Collection Hilton
Baker's Cay Resort Curio Collection Hilton
Baker's Cay Key Largo Curio Collection Hilton
Baker's Cay Curio Collection Hilton
Baker's Cay Curio Collection
Baker's Cay Resort Key Largo Curio Collection by Hilton
Baker's Cay Resort Key Largo, Curio Collection by Hilton Resort

Baker's Cay Resort Key Largo, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 645 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right there, the beach. Dinning, and recreation. The service was impeccable. The Coconut wing room offers a spacious layout with a contemporary design, featuring soft neutral tones and sleek furnishings. You enjoy a panoramic beach views from the floor-to-ceiling windows,
Stayed 3 nights in Nov 2024

2/10 Terrible

Pedro, Miami

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast included is not true. Food is terrible. Service time for breakfast is forever Service time at night is very good, the food terrible. We only went first night for dinner and fir breakfast just the second day. Never lunch. Was that bad that decided not to reapeat a dinner ir breakfast again. The guy in the lobby that susppose to help you with your suitcase and carries on plus help you find your room nexts to be educated about what his possition is and whats the goal from this Hotel to have this guy that does not stop talking laud and unprofessional is. And so far is scaring costumer not helping. He is needs to have some limits when in comes to approach client.
Stayed 1 night in Nov 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the placw
Stayed 1 night in Oct 2024

10/10 Excellent

Roxana

Stayed 1 night in Oct 2024

2/10 Terrible

sameer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you booked through Expedia they dont give you the service ..you meed to be hilton honor..room full or roaches and bad service
Stayed 2 nights in Nov 2024

10/10 Excellent

Mande

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel will come back!
This was our second trip and well worth coming back! Love that we can bring the pup everywhere! Love how many trees are on property and so many shady secluded spots.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shadanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had such a great time here, rooms are spacious and clean. Food was delicious, lobster quesadilla was the best. For sure we will be back soon!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking is not free like someone mentioned in a post.
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin, Rochester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was expecting the food options for the price to be better. Beach staff is fantastic
Stayed 4 nights in Nov 2024

10/10 Excellent

hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2024

10/10 Excellent

ULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach ❤️
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This resort didn’t come close to the high expectations it set. From the moment we arrived, issues piled up. Check-in was a mess—the front desk agent seemed just as confused as we were, turning what should’ve been a quick welcome into a long ordeal. Our “upgraded” oceanfront room was underwhelming. The room showed heavy signs of wear, with a bathroom door that barely closed and a shower door that didn’t seal. Adjusting the water temperature was a nightmare—it was either scalding or freezing, requiring what felt like a degree in engineering. The TV barely worked, functioning maybe a quarter of the time, so relaxing in the room was impossible. Then there were the stairs. For five days, we hiked up three flights multiple times daily. For the rate we paid, this was exhausting and unacceptable. While some staff were fantastic, others seemed completely unprofessional—some even gave off a strange vibe that made us wonder if they were under the influence. For the price, we expected much more than worn-out rooms, poor maintenance, and inconsistent service. A few friendly staff members couldn’t redeem the overall lackluster experience. I wouldn’t recommend this resort to anyone expecting true quality or value.
Stayed 5 nights in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tal D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the private beach, paths through the property and best of all the polite and prompt service.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nikaury

Stayed 3 nights in Oct 2024

10/10 Excellent

Nisette

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and amazing service
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in key largo
Great hotel and amazing beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Omar

Stayed 2 nights in Sep 2024

8/10 Good

Ronan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings with lovely fresh accommodation
Stayed 2 nights in Oct 2024

2/10 Terrible

Meghan

Stayed 5 nights in Oct 2024

8/10 Good

Annissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was gorgeous and in a great location with your own private beach. Two delicious restaurants and several free amenities such a kayaking, bikes, fishing, etc. The only downside I felt was the room needed some TLC. Furniture and walls were scratched and the chairs needed to be steam cleaned. It was also too loud for me. I heard every room door opening and closing, loud conversations in the walkways, particularly early in the morning with housekeeping, and late night when the bars closed. Plus unattended screaming kids running up and down the walkway and knocking on our door. Overall I would stay again if I was in going to be in the area.
Stayed 2 nights in Oct 2024

8/10 Good

Jorge Daniel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The place is beautiful. It is a great hotel. However, the people working in the facility are rude and unhelpful. There are many exceptions but in general the hotel needs to work on the service that it provides to its guests. Also dogs are allowed im the property and people do not clean after them. That might not be entirely the hotel's fault but it is definetely an issue they need to address.
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel me encantó
Stayed 2 nights in Oct 2024