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Pier House Resort & Spa

4.0 star property
VIP Access

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Photo gallery for Pier House Resort & Spa

View from room
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
Suite (Dockside) | Living room | 42-inch flat-screen TV with cable channels, TV
Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Mallory Square
    ‪4 min walk‬
  • Ernest Hemingway Home and Museum
    ‪16 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪19 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds, Lanai

Balcony

Room, 2 Queen Beds, Lanai

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower, Lanai

Balcony

Room, 2 Queen Beds, Roll-in Shower, Lanai

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Oceanfront

Room, 1 King Bed, Roll-in Shower, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Roll-in Shower, Oceanfront

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Lanai

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Lanai

Terrace/patio

Room, 1 King Bed, Roll-in Shower, Lanai

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Roll-in Shower (Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite, Roll-in Shower (Spa)

  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds (RI Shower)

  • Ocean view
  • 111 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed, Roll-in Shower

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Oceanfront

  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Spa)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, Oceanfront

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property) | 2 bars/lounges, poolside bar, beach bar

Luxury Suite, Oceanfront

  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Oceanfront

  • Ocean view
  • 111 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Pure Wellness Spa)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Pure Wellness Spa)

  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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Opal Key Resort & Marina, Key West

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is €431
for 1 room
includes taxes & fees
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About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
At Pier House Resort & Spa, hit the private sand beach, dine on-site at Chart Room Bar or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of Pier House Resort & Spa's great beach location. During your stay, you're just a quick walk from Duval Street. 2 bars, a full-service spa and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy American cuisine and ocean views while dining at Chart Room Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, facials or manicures and pedicures at the spa
  • Services include a concierge, a porter and wedding services
  • On-site recreation includes a private beach and a gym
  • Guests have great things to say about the location and the pool
  • Steps from Waterfront Playhouse and Key West Shipwreck Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa such as an outdoor pool and a health club.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This beach resort also offers a hot tub, a garden and a terrace. For a fee, parking is available.

This 4-star Key West resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Chart Room Bar – Overlooking the ocean, this bar specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar – This beachfront bar specialises in Caribbean cuisine and serves lunch, dinner and light fare. Open daily.
One Duval – This restaurant is located on the beach and specialises in Caribbean cuisine. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self-parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1007 reviews
Rating 8 - Good. 185 out of 1007 reviews
Rating 6 - Okay. 82 out of 1007 reviews
Rating 4 - Poor. 43 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with small, private beach. Many restaurants and activities within walking distance.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the action
Stayed 6 nights in Jan 2025

10/10 Excellent

Lance G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Our first room was very noisy. The noise was coming from a variety of sources - other guests and bars near the resort. They moved us to the spa building which was much better. They offer regular coffee outside the main restaurant. No decaf or hot water for tea.
Stayed 7 nights in Jan 2025

8/10 Good

John

Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but paying for location, that is fine . Beach was very nice relaxing and clean property was clean . Weather gorgeous, room was loud we were on ground floor . Air conditioning was to cold when running but to warm when off but this is common . Overall very nice hotel !!
Stayed 3 nights in Jan 2025

10/10 Excellent

keith allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed any times
Stayed 4 nights in Nov 2024

10/10 Excellent

ellen

Stayed 9 nights in Jan 2025

10/10 Excellent

Angela

Travelled with group
Liked: Amenities, property conditions & facilities
Was convenient yet quiet. Staff checked on you regularly. Beautiful surroundings. Was centrally located walkable to all major things to do.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ed

Stayed 5 nights in Jan 2025

4/10 Poor

Hank August Peter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Here is a summary of our stay January 11 – a later check in than planned due to flight issues. Checked in around 6pm and were escorted to our room. Check in was smooth and no issues. We thought we had booked a suite with an ocean view. Given it was later and already dark out, we opted for dinner at the Pier House restaurant. Dinner and service was very good January 12 - on waking the next morning, we stepped on to our balcony to find a beautiful view of the parking lot. No ocean in site – very disappointing. We went to the Pier House restaurant for breakfast (included in our package). Since we had a booking at 9am, we arrived at the restaurant shortly after 8am. We both ordered the two egg entrees. This arrived with everything cold. You would expect being almost first in the restaurant and with very few other people in the restaurant, everything would be fresh and hot off the grill. Not a great start. We also notice a spill on the floor outside of our room, just outside our door. Looked like pop or coffee. This did not get cleaned until January 14. Cleaning staff must have stepped over it in their entry to our room for two days. We stayed in Suite 619, on the second floor. The main stairs to the second floor were carpeted and were disgusting. The condition of the carpet was worse than a 2 star roadside motel. Cleaning or replacing is definitely recommended. January 13 – breakfast was good January 14 – breakfast was hot but it took 3 separate sets of silv
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay and Location

The stay was great and staff was very helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leonidas

Stayed 3 nights in Dec 2024

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and would stay again. We were on a ground floor room in Atrium building and was very noisy from staff working in corridors starting at about 7am everyday. That’s a bit early for vacation property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Pier House, stay here every time we come to Key West (7years and counting). Can walk to everything. Quiet escape when needed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the opposite end of Duval but have decided we prefer the Pier House location and all around hotel experience
Stayed 3 nights in Jan 2025

8/10 Good

Ernest, Balto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Resort fees and no option not to select .
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, McMurray

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Gorgeous!
Stayed 3 nights in Jan 2025

8/10 Good

Caden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the rooms were kept extremely clean. Great walking distance for everything on Duval. The breakfast set up wasn’t good and way overpriced for what it was. Our room was above the bar and the walls were thin so it was loud until about midnight every night. The bed was not comfortable at all. But the location and the staff were great. The bar on the beach was also nice and had great food and drinks. The beach was also very cozy and relaxing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul Samuel, Wrentham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excellent. Plane rides excellent. Key West airport coming in and leaving the putts. Worst ever.
Stayed 5 nights in Jan 2025

10/10 Excellent

Bing Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel in a fantastic location. In the middle of all the action Key West has to offer but nicely tucked away with a lovely private beach & pool. We stayed in the Garden Building with a balcony overlooking the pool and beautiful well kept gardens. The room was a good standard with everything we expected. 5 star service from all of the staff. The only minor criticism is the hotel is starting to look its age but this did not spoil anything for us. Not sure I would have liked a car park view room though! Highly recommended hotel.
Stayed 10 nights in Dec 2024

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located with great facilities onsite
Stayed 4 nights in Dec 2024