Best Western Kilmarnock Hotel

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Dates

January 2025

February 2025

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, cots/infant beds

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Breakfast included

24/7 front desk

Laundry

Air conditioning

Housekeeping

Explore the area

599 N Main St, Kilmarnock, VA, 22482

Good Luck Cellars
3 min drive
Compass Entertainment Complex
5 min drive
The Alley Cafe and Sports Bar
1 min walk
Pizza Hut
2 min walk

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Sleeps 4
1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Similar properties

On private beach

Pool

Spa

Pet-friendly

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel in Kilmarnock with free breakfast and 24-hour front desk

This smoke-free hotel features an outdoor pool, a business centre and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.

Best Western Kilmarnock Hotel offers 68 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch LED televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, and hairdryers.

This Kilmarnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at Best Western Kilmarnock Hotel. During your stay, you'll be close to Good Luck Cellars. Free breakfast, free WiFi in public areas and free self-parking are available.

Free full breakfast served daily
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Amenities include a business centre, laundry facilities and a lift
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Good Luck Cellars and 5 minutes from Compass Entertainment Complex

Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Kilmarnock Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.

This Kilmarnock hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

Outdoor pool

Family friendly

Cot (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities

Guest services

Concierge services
Housekeeping (daily)

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Deep soaking bathtub or hydromassage showerhead
Hair dryer
Private bathroom
Towels provided

Entertainment

43-inch LED TV with cable channels

Food and drink

Coffee/tea maker

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Cots (infant beds) are available for an additional fee
Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Kilmarnock

Best Western Kilmarnock

Kilmarnock Holiday Inn Express

Holiday Inn Express Kilmarnock Hotel Kilmarnock

Best Western Kilmarnock Inn

Holiday Inn Express Kilmarnock

Kilmarnock Hotel Suites

Kilmarnock Hotel Kilmarnock

Best Western Kilmarnock Hotel Hotel

Best Western Kilmarnock Hotel Kilmarnock

Best Western Kilmarnock Hotel Hotel Kilmarnock

Best Western Kilmarnock Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Poor

Andrew

Business traveller

15 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Place was dirty smelled like Marijuana saw one staff member smoking a joint right out front floors are just nasty there was something smeared on the floor getting on the elevator the second day there and after 10 day when i checked out it was still there dont recommended unless its absolutely the last resort place.

Stayed 11 nights in Sep 2024

6/10 Okay

Judy

Travelled with family

13 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Property needs updating. Treadmill in fitness room not working. Water dispenser in fitness room had no water. No towels or anyway to clean up in fitness room. Hair from previous guest observed in bathroom. No soap provided in bathroom only shampoo and conditioner. Pool is closed and filled with green water.

Stayed 1 night in Sep 2024

2/10 Terrible

Ronnie

Business traveller

11 Sept 2024

Disliked: Staff & service

Avoid if possible

Rude staff. Horrible TV reception. No washcloths. Half of the breakfast food wasnt put out. Did i mention RUDE? I only stayed here because it is the only place to stay. ALWAYS a problem in some way.

Stayed 1 night in Sep 2024

4/10 Poor

Denise

Travelled with partner

9 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

No wash cloths, tv didn’t work,cabinet doors broken/ falling off, air conditioning barely worked.

Stayed 1 night in Sep 2024

4/10 Poor

Karen

2 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room service never came. We had to search out clean towels and take out our own trash. They line up the hall with carts, but never came in our room.

Stayed 2 nights in Aug 2024

4/10 Poor

ISMAEL

31 Aug 2024

Liked: Staff & service

FRONT DESK CLERK AMAZING

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Reception was quick and easy. The breakfast provided was actually very delicious. The bed was extremely comfortable.

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller

30 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Pool was out of order carpet was dirty room was clean

Stayed 10 nights in Aug 2024

4/10 Poor

Donald, Mount Gilead

Travelled with family

29 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The folks were all very nice. Our issues were: hairs in shower, bathroom door knob missing, hole in bed cover, refrigerator not cooling (freezer frosted up), landscaping around property grown up & very weedy, no forks/spoons for breakfast, no OJ, gravy but no biscuits (7:30a). This could be a very nice facility if there was much more attention to quality details.

Stayed 2 nights in Aug 2024

2/10 Terrible

magnus

Travelled with family, Travelled with group

29 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I normally don’t write negative reviews but in this case I have to. Booked 3 rooms, with 6 people. 1. The pool was not in operation this summer and no mentioning of that when we booked the hotel (the pool was one of the main reason for picking this hotel). 2. Air conditioning not work in our room, was finally moved to another room after arguing with the staff. That room had no working tv,( but we did not care to complain) 3. The breakfast was a joke, with almost no selection. 4. The staff, this was the worst part, they could not care less about their guests and made all of us so upset that we seriously discussed to drive back home. Again, I would stay away from this hotel.

Stayed 1 night in Aug 2024

8/10 Good

mark S.

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Not the newest place but not old. It accomplished tge job

Stayed 1 night in Aug 2024

6/10 Okay

Jackelyn

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Not the Greatest

Bathroom lights went out during night Told hotel staff was not even offered an apology nor credit Hotel was short staffed Overheard management telling staff they had to come in the next day regardless if they were sick

Stayed 1 night in Aug 2024

2/10 Terrible

Patrice

Travelled with family

19 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

We had 4 rooms which were all bad!! One room was not clean The other room, the HVAC was leaking The other room had no AC The last room needed a new battery in the smoke detector which did not get fixed once we asked for it to be fixed

Stayed 1 night in Aug 2024

4/10 Poor

Michael

19 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Super nice staff

Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Travelled with family

18 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They tried to put us in 2 rooms that had people already in there. They didn’t offer any alternatives.

Stayed 1 night in Aug 2024

2/10 Terrible

Adhim

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The staff was very friendly and accommodating. Kudos to the lady at the front desk. With that said, it was horrible. We will NEVER stay here again! The pool was not accessible, We reserved two rooms, one of the rooms had BLACK MOLD in the vent. This will be reported to the health department. This is unsafe and needs to be removed IMMEDIATELY ! The young lady was attentive and moved us to another room. The toilet seat in that room was CRACKED! The other rooms air vent stopped working around midnight. The refrigerator was not working. HORRIBLE EXPERIENCE ! The price of both rooms are over inflated and the property is run down. AWFUL!

Stayed 1 night in Aug 2024

6/10 Okay

Sean

Business traveller

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It's a basic hotel, but for a small town, it was fine.

Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with family

8 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

No where else to stay in this area

All that is offered in this area. Just not the best. Srinagar not somewhere i would stay.

Stayed 2 nights in Aug 2024

6/10 Okay

Ekaterina

Travelled with family and small children

7 Aug 2024

Liked: Cleanliness, staff & service

Faulty fire alarm that went of at 3am, and we had to leave the building.

Stayed 1 night in Aug 2024

2/10 Terrible

Barbara

5 Aug 2024

Disliked: Cleanliness, staff & service

Stayed 2 nights in Aug 2024

10/10 Excellent

Rena

Travelled with family

5 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great location, clean, and friendly staff.

Stayed 1 night in Jul 2024

4/10 Poor

Candace

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Fire alarm went off at 3:45 am. NO staff on premises. A guest called 911. Apparently someone smoking in their room. We were in parking lot for over 1 hour. Breakfast horrendous. No fruit. No cereal. Coffee disgusting 2 days in a row. Bathroom toilet handle broken, water ran entire time. Alarm clock set for 1 hour behind. We missed breakfast first day due to time setting not accurate. Staff however very friendly, courteous - at least those who were at work besides the one not on duty during alarm. Compensated with $60 gift card for future stay.

Stayed 2 nights in Aug 2024