Best Western Knoxville Airport/Alcoa

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Knoxville Airport/Alcoa

Reception
Indoor pool
Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
162 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    6 min drive
  • Maryville College
    7 min drive
  • Cades Cove Museum
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    14 min walk

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and free airport shuttle
A fitness centre, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 12 minutes by car from University of Tennessee and 15 minutes from Neyland Stadium
  • Free airport shuttle service
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Knoxville Airport/Alcoa. Self parking is free.

This Alcoa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4 AM to 11 PM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 916 reviews" "
Rating 8 - Good. 249 out of 916 reviews" "
Rating 6 - Okay. 103 out of 916 reviews" "
Rating 4 - Poor. 50 out of 916 reviews" "
Rating 2 - Terrible. 36 out of 916 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and pillows. Great water pressure and hot water. Breakfast had enough choices for everyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, clean and close the airport
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Close by airport. Very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Friendly Staff. We left a pillow in our room and called several hours after we realized it. We were still in the area and asked if they found it. The desk clerk said she would check and call back. We only 10 minutes from the hotel and said no need to call. We would be there in a few minutes. When we arrived the pillow was at the desk waiting for us to pick it up.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Moira

Travelled with family
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our only complaint is the noise. Doors slam very easily so it was happening a lot and voices in the hallway travel well. The air units don't have a loud enough fan to muffle any of it so we were awakened by other guests several times.
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. King suite was nicer than I expected for the price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides the cabin that we stayed in in Pigeon Forge, this was the most comfortable stay of our trip. The laundry facilities were perfect for our need as well
Stayed 1 night in Jul 2024

8/10 Good

Troy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room smelled like cigarettes
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very welcoming. The airport shuttle is so convenient!
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Staff & service
Disliked: Amenities
Good breakfast, close to airport. Pretty quiet overall
Stayed 1 night in Jul 2024

6/10 Okay

M-M

Travelled with family and small children
Liked: Staff & service
The bathroom were small the sink didn’t fit in them. Also the parking lot looked like a land fill. There look like there were drug deal happening in the parking lot.
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities
We suffered every delay possible by the airlines and were not ready to pick up until nearly 3 am. I kept the front desk updated about my arrival. They never once made me feel bad or worried. They ensured me that I WOULD be picked up and brought to the hotel no matter what. They were kind and ALL helpful. They made a terrible situation and well. I am grateful to all of them.
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating as I left my credit card at home! Nice shuttle drivers. Close to airport
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good for price
It our stay was overall good. There was no tissue in the bathroom at all. We had to walk down to the front desk to get it. But everything else was acceptable.
Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room for improvement
Pool was freezing. Sofa bed had crumbs all over it and was super uncomfortable. Large room. No grab and go breakfast who left before breakfast hours started.
Stayed 1 night in Jul 2024

10/10 Excellent

Randee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Travelled with family
Liked: Staff & service
The light above the couch did not work and the light above the sink went out.
Stayed 2 nights in Jul 2024

6/10 Okay

donna

Travelled with family
Liked: Staff & service
There was a cigarette bud in our room and the pool look unsafe to swim in
Stayed 1 night in Jul 2024

6/10 Okay

Kathaleen, Meridian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The bathrooms. Impossible to keep floor dry. Shower curtains are shorter than tub!
Stayed 1 night in Jul 2024