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Candlewood Suites Knoxville Airport-Alcoa by IHG

2.5 star property

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Photo gallery for Candlewood Suites Knoxville Airport-Alcoa by IHG

Studio Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
BBQ/picnic Area
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
176 Cusick Road, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Cades Cove Museum
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪16 min walk‬

Room options

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living Area)

Suite, 1 Bedroom, Kitchen (Living Area) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living Area)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

La Quinta Inn & Suites by Wyndham Knoxville Airport

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, (1312)
The price is €88
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

Candlewood Suites Knoxville Airport-Alcoa by IHG

Hotel in Alcoa with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Weekly housekeeping is available.
Candlewood Suites Knoxville Airport-Alcoa by IHG offers 81 air-conditioned accommodations with DVD players and a safe. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Knoxville Airport-Alcoa by IHG, you'll be close to Covenant Health. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from University of Tennessee and 15 minutes from Thompson–Boling Arena
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Knoxville Airport-Alcoa by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A library, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Knoxville Airport-Alcoa by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Alcoa hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 3 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 9:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Candlewood Suites Knoxville Airport-Alcoa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 261 out of 528 reviews
Rating 8 - Good. 148 out of 528 reviews
Rating 6 - Okay. 68 out of 528 reviews
Rating 4 - Poor. 34 out of 528 reviews
Rating 2 - Terrible. 17 out of 528 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Room comfort
Older. Felt Safe
Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vilasith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

dorlynhia

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Big room very vlean
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all was pretty good. Only complaint was our suite with kitchen had no hot water coming out of the sink. We delt with it, shower and bathroom sink had hot water 💧 😅
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area I needed to be
Stayed 3 nights in Jun 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very helpful with questions I had.
Stayed 8 nights in Jun 2024

6/10 Okay

Michelle Lee

Travelled with partner
Liked: Amenities
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
Stayed 6 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Travelled with family, Business traveller
Disliked: Cleanliness
Bookd two Studio Suites w/ king beds. One is a Queen instead. Can’t move to another because they are sold out Smells like a cheap buffet restaurant throughout. Very disappointed
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and clean property.
Stayed 1 night in May 2024

6/10 Okay

Danilo

Mediocre hotel for the price.
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Stayed 8 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Virginia A

Disliked: Cleanliness
It was filthy
Stayed 1 night in Nov 2023

2/10 Terrible

QuinTasia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Travelled with family
Liked: Staff & service, room comfort
Candlewood Hotel Alcoa Tenn
A little noisy from surrounding rooms. Carpet needs cleaned. Tile needs to be deep cleaned. Toilet seat broke. Toilet tank top mismatched. Doesn’t fit tank. Shower wall had several large cracks. PTAC air conditioner filters filthy ( I washed the filters in the sink). Refrigerator ice maker broke. Ice bin cracked on bottom.
Stayed 7 nights in Oct 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

chelsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean - I was pleasantly surprised. Very roomy. Comfortable bed. Big desk area and full sized refrigerator
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#1 Comfy bedding & bed! #2 Friendly, accommodating, helpful staff. #3 Lg fridge, cook top, microwave. Another poster mentioned smell - room smelled like Carpet Fresh, which quickly dissipated once air circulated. Great value! Close to airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

10/10 Excellent

Justin

Stayed 1 night in Aug 2023