Mainstay Suites Knoxville Airport

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Dates

January 2025

February 2025

Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers

Suite, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Gym

Pet-friendly

Laundry

Air conditioning

Explore the area

361 Fountain View Cir, Alcoa, TN, 37701

Maryville College
5 min drive
Palace Theater
5 min drive
O'Charley's Restaurant + Bar
1 min walk
Knoxville, TN (TYS-McGhee Tyson)
5 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Single Sofa Bed

Suite, Non Smoking

Sleeps 6
2 Double Beds OR 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

Sleeps 4
1 Queen Bed

Suite, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Suite, Multiple Beds, Accessible, Non Smoking

Sleeps 3
23 King Beds and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Free airport shuttle

Pet-friendly

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Alcoa with free breakfast and 24-hour fitness centre

A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Weekly housekeeping is available.

Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mainstay Suites Knoxville Airport. During your stay, you'll be close to Bicentennial Greenbelt Dog Park. Features include free breakfast, free WiFi in public areas and free self-parking.

Free full breakfast served daily
Free WiFi
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include a 24-hour business centre, a meeting room and conference space
On-site recreation includes a 24-hour gym
Just a 5-minute drive from Maryville College and a few minutes from Palace Theater
Pets welcome for a fee (restrictions apply)

Mainstay Suites Knoxville Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. The business-friendly Mainstay Suites Knoxville Airport also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Self parking is free. The property offers extended parking privileges.

This Alcoa hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Free self parking on site
Extended parking on site

Food and drink

Free full breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Family friendly

In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)

Business services

24-hour business centre
6,458 square feet of conference space
Meeting room

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave

Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Maximum 1 (weight limit: 20 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 250 per stay
Pet fee: USD 20 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in October.
Pool access available from 10 AM to 10 PM
Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mainstay Suites Alcoa

Mainstay Suites Hotel Alcoa

Mainstay Suites Knoxville Airport Hotel

Mainstay Suites Hotel

Mainstay Suites

Mainstay Suites Knoxville

Mainstay Suites Knoxville Airport Hotel

Mainstay Suites Knoxville Airport Alcoa

Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Ronald S

16 Sept 2024

Liked: Staff & service

The room had an unpleasant odor and wasn’t as clean as I would like. The smell was the worst part. I’m having to wash everything that was in my suitcase. I would not stay there again but it served the purpose for this trip. There are some good restaurants nearby (Blue Moose and Kickback Jacks).

Stayed 2 nights in Sep 2024

10/10 Excellent

Chasity

13 Sept 2024

Stayed 2 nights in Aug 2024

4/10 Poor

JUNYA

8 Sept 2024

Stayed 3 nights in Sep 2024

8/10 Good

Jennifer, Roanoke

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Had an easy and nice stay here while visiting friends and family

Stayed 2 nights in Sep 2024

8/10 Good

Jeff

1 Sept 2024

Liked: Property conditions & facilities, room comfort

Show at the shed

Went to the shed in maryville tn to see a concert instead of driving home decided to get a room before hand it was great location and breakfast was good

Stayed 1 night in Aug 2024

8/10 Good

Steve

24 Aug 2024

Liked: Staff & service

Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family location

It was very clean and had plenty of room

Stayed 4 nights in Aug 2024

10/10 Excellent

Valer

Business traveller

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Great place to stay , little dated ,but clean and friendly service

Stayed 4 nights in Aug 2024

6/10 Okay

Craig

Travelled with family

19 Aug 2024

Disliked: Amenities, property conditions & facilities

Room was adequate. There were areas of the room unfinished (bathroom under sink).

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveller, Travelled with partner

10 Aug 2024

Liked: Cleanliness, staff & service, amenities

It's and extended stay location. You don't have to eat out.

Stayed 4 nights in Aug 2024

6/10 Okay

Elisa

Business traveller

7 Aug 2024

Liked: Cleanliness

Lack of communication. They called me on a Friday to say they needed to change my room for tile repairs on Sunday but change didn't hapoen until Tue evening. Then room felt like a downgrade. Other than that not bad

Stayed 7 nights in Jul 2024

8/10 Good

Jo Elaine

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Sylvia

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

4/10 Poor

Justin or Catherine

25 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jul 2024

8/10 Good

Barry

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh, yeah?

I enjoyed the room with kts amenities, the full kitchen, couch, eating bar, and the updated bath and charge centers. However, the AC did not run according to the thermostat, just on or off. The toilet seat was broken and needed replacing. You can hear people in the hallway quite easily. Breakfast standard acceptable, nothing grand, basic. Some staff friendly, one argumentative. I would stay there again.

Stayed 2 nights in Jul 2024

8/10 Good

Melissa

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice spacious room that was very clean for a reasonable price One complaint: the water barely got warm and the shower head was clogged and was not functional at all. I had to take a bath.

Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Luke

13 Jul 2024

Liked: Amenities

Decent place. Reno's going one but was no inconvenience. Couple of restaurants close.

Stayed 1 night in Jul 2024

10/10 Excellent

Annalyn

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love our stay here far from busy city so we had a good rest.

Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Travelled with partner

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean hotel, stopped here and stayed one night because we were too tired to continue driving from Dollywood and made a last minute booking. Beds were super comfortable and so were the pillows. Id like to know what kind of pillows they use so i can get some for my bed at home. Only negative thing id say is days later they tried to take money out of my account but thankfully my card was locked. I called to ask why they said their system went down but that she didnt see anything being charged, the lady was kind of rude about it but it just seemed odd to me even if your system goes down theres no reason it would try to charge someones card.

Stayed 1 night in Apr 2024

10/10 Excellent

Travis

29 Jun 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for sure.

It was a nice place for the money. And great staff.

Stayed 1 night in Jun 2024

4/10 Poor

Kevin

22 Jun 2024

Disliked: Staff & service, property conditions & facilities

One Time Customer

The room / bathroom was under renovation construction. When I booked this room, I was not notified they were renovations going on. We arrived at our check in time for 3 o’clock and was told the room was ready. When we went upstairs to people working in there. The service was not very friendly. When I brought this up to the desk clerks attention, we were told to just hang out for a little while. They should be done pretty soon. After being on the road for 14 hours, that’s not what I wanted to hear. We were not offered another room and didn’t get to check in until 4:15. When we finally got into the room, of course, we needed the bathroom. There was no running water in there, because they forgot to hook up the water hoses during the renovation. No explanation from anyone. We ended up checking out a day early. I would not stay there again.

Stayed 4 nights in Jun 2024