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Staybridge Suites Oak Ridge by IHG

3.0 star property

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Photo gallery for Staybridge Suites Oak Ridge by IHG

Exterior
Exterior
Egyptian cotton sheets, premium bedding, desk, blackout curtains
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Gym

Explore the area

Map
420 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    ‪16 min walk‬
  • Oak Ridge Playhouse
    ‪5 min drive‬
  • Y-12 National Security Complex
    ‪48 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Studio Suite

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Accessible (Communications)

Studio Suite, Accessible (Communications) | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Studio Suite, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Double Beds

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Staybridge Suites Oak Ridge by IHG

Hotel with free breakfast, near American Museum of Science and Energy
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. Weekly housekeeping is available.
Staybridge Suites Oak Ridge by IHG offers 98 air-conditioned accommodations with DVD players and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Oak Ridge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Staybridge Suites Oak Ridge by IHG, you'll be within walking distance of American Museum of Science and Energy. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from American Museum of Science and Energy and a few minutes from Oak Ridge Playhouse
  • Cats and dogs welcome for a fee
Staybridge Suites Oak Ridge by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Oak Ridge by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Oak Ridge hotel.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Staybridge Suites Oak Ridge by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Oak Ridge
Staybridge Suites Oak Ridge Hotel
Staybridge Suites Oak Ridge Hotel Oak Ridge
Staybridge Suites Oak Ridge Oak Ridge
Staybridge Suites Knoxville Oak Ridge Hotel Oak Ridge

Staybridge Suites Oak Ridge by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 201 reviews
Rating 8 - Good. 44 out of 201 reviews
Rating 6 - Okay. 12 out of 201 reviews
Rating 4 - Poor. 11 out of 201 reviews
Rating 2 - Terrible. 8 out of 201 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no stay. It was cancelled
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremi

Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Travelled with family
Stayed 7 nights in Jun 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveient for my meeting at the Y12 facility.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Cathy, New Braunfels

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was comfortable, and plenty of space
Stayed 4 nights in Apr 2024

4/10 Poor

Walter

Disliked: Cleanliness
Idiots designed the room.
Stayed in a “accessible room” and it was the worst we had ever had. Besides having mold in the shower and toothpaste on the wall (Yes, we have pictures), the room was a joke. No door to the bathroom (because handicapped people don’t need privacy?) the kitchen supplies and microwave were in the upper cabinets so no one in a wheelchair could reach it. The thermostat was also above the height for someone in a wheelchair. The hotel was nice, but they definitely need to hire an accessibly consultant because they have no clue.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here every time I come to Oak Ridge. The staff was AMAZING and so helpful. Great breakfast, great rooms. I have stayed at many hotels and this has topped even the fancier hotels I’ve stayed in! 1000/10 would recommend staying here!
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

8/10 Good

Darion, Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Katrina, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars ⭐️ Great stay thanks to staff who do a great job! Our air conditioning was not working, they tried to fix it, but it still wasn’t working. They moved us to another room. Ladies were very nice and made sure we were happy with the change. Breakfast was the best, excellent set up & tasted great, kudos to the staff again! 😁.
Stayed 3 nights in Jul 2023

10/10 Excellent

Timothy S, Laguna Woods

Travelled with family
Liked: Staff & service, property conditions & facilities
Great staff! Housekeeping could be more attentive. No bathroom door!
Stayed 8 nights in Jun 2023

10/10 Excellent

calvin

Stayed 1 night in Jan 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent suite, and the staff was very helpful. Would highly recommend.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convienent and comfortable… beautiful property and wonderful staff.
Stayed 2 nights in Apr 2022

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable. The staff were all the most friendly that I have seen.
Stayed 2 nights in Apr 2022

10/10 Excellent

Steven

Stayed 3 nights in Apr 2022

2/10 Terrible

Deborah, Brentwood

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 514. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room. There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse. We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far.
Stayed 2 nights in Apr 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2022

6/10 Okay

Erika

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2022

10/10 Excellent

Doris

Stayed 1 night in Mar 2022