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voco The Hills Hotel by IHG

3.0 star property

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Photo gallery for voco The Hills Hotel by IHG

Front of property
Concierge desk
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Hot tub
  • Parking available

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Viejo Country Club
    ‪4 min drive‬
  • Saddleback Memorial Medical Center
    ‪5 min drive‬
  • Laguna Hills Mall
    ‪6 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪25 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Living Area Powder Room)

Suite, 1 King Bed (Living Area Powder Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Living Area Powder Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

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Exterior

Sonesta Select Laguna Hills Irvine Spectrum

  • Pool
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  • Free WiFi
3.9 out of 5, Good, (1299)
The price is €107
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Sonesta Select Laguna Hills Irvine Spectrum

About this property

voco The Hills Hotel by IHG

Hotel with a rooftop terrace, in the vicinity of Irvine Spectrum Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Voco The Hills Hotel by IHG offers 147 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers and hairdryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at voco The Hills Hotel by IHG. During your stay, you'll be close to Mission Viejo Country Club. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Irvine Spectrum Center and 9 minutes from Mission San Juan Capistrano
  • Cats and dogs welcome for a fee (restrictions apply)
Voco The Hills Hotel by IHG offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly voco The Hills Hotel by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Voco The Hills Hotel by IHG has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
Voco The Hills By Ihg
voco Laguna Hills an IHG hotel
voco The Hills Hotel by IHG Hotel
voco The Hills Hotel an IHG Hotel
The Hills Hotel Ascend Hotel Collection
voco The Hills Hotel by IHG Laguna Hills
voco The Hills Hotel by IHG Hotel Laguna Hills
The Hills Hotel an Ascend Hotel Collection Member

voco The Hills Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mojtaba

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

Durk

Liked: Cleanliness
Disliked: Room comfort
Mediocre Hotel. Large room. Condition so-so.
Stayed 3 nights in Nov 2024

8/10 Good

Rachelle

Stayed 2 nights in Oct 2024

8/10 Good

Eden

The beds were great. But the hotel lacked a few things. No daily maid service unless you asked. No clock in the room. The slowest elevator I’ve ever been in. Terrible in-room coffee!! Confusing TV. Confusing heating system. I stayed there because it was close to the friend I was visiting but I would probably choose some place different next time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Flora

Liked: Staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My 4 day stay was especially problematic. I have a list of issues that I can’t fit in this comment box. WiFi was flakey, cable TV needed the mtce guy to fix twice, hotel room card keys had to be replaced twice. I felt like I was being punked. No outlets for iPad, iPhone and iWatch. The list goes on and on. I’m doubt I’ll be back.
Stayed 3 nights in Oct 2024

6/10 Okay

Maxwell Henry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Hector

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice botique hotel
It was a great little place. Clean spacious, not difficult to get to, quiet, even though the freeway was right outside our window. We will definitely stay there again next time we're in town
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

6/10 Okay

Isabel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Stayed 2 nights in Oct 2024

8/10 Good

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tarek

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible mattress.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jarron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

adrian

Disliked: Staff & service, property conditions & facilities, room comfort
The pictures on the website looked amazing and then when we got there, it just looked so old and rundown and it smelled like cigarettes. It smelled horrible and we were mostly intrigued by the back patio with the pool area was closed for renovation.
Stayed 2 nights in Oct 2024

8/10 Good

Phil

Stayed 4 nights in Sep 2024

10/10 Excellent

Rudolpho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay the night
I thought the room was great. They did say that we needed to request that housekeeping change the towels/ linens. Overall it was a nice experience and i would definitely stay there again.
Stayed 5 nights in Jul 2024

6/10 Okay

Margie

Travelled with family
Liked the dog friendly rule, but the area we stayed was so dated, sofa in room stained, kept towel over it so we could sit on it. Room service was timely and food very good. Front staff friendly , pool was nice for kids
Stayed 7 nights in Jun 2024

4/10 Poor

Liseth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Elahe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024