The Hills Hotel

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Dates

December 2024

January 2025

Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Room service

Bar

Pool

Breakfast available

Parking available

Explore the area

25205 La Paz Rd, Laguna Hills, CA, 92653

Mission Viejo Country Club
4 min drive
Saddleback Memorial Medical Center
5 min drive
Marguerite Aquatic Complex
5 min drive
Orange County, CA (SNA-John Wayne)
18 min drive

Room options

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Sleeps 2
1 King Bed

Suite, 1 King Bed (Living Area)

Sleeps 3
1 King Bed

Suite, 1 King Bed (Living Area, Powder Room)

Sleeps 3
1 King Bed

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

Sleeps 4
2 Double Beds

Standard Room

Sleeps 2
1 Single Bed

Similar properties

Pool

Hot tub

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with a 24-hour fitness centre, in the vicinity of Irvine Spectrum Center

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.

The Hills Hotel offers 147 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers and hairdryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Hills Hotel. During your stay, you'll be close to Mission Viejo Country Club. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self-parking and Motorhome/coach/lorry parking available for a fee
Take a swim in the outdoor pool or soak in the hot tub
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
9 minutes by car from Irvine Spectrum Center and 9 minutes from Mission San Juan Capistrano
Cats and dogs welcome for a fee (restrictions apply)

The Hills Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Hills Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

The Hills Hotel has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Onsite parking available only on request
Uncovered parking on site (surcharge; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
A bar/lounge
A restaurant

Family friendly

In-room refrigerator
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

11,000 square feet of conference space
24-hour business centre
7 meeting rooms

Outdoors

Firepit
Free pool cabanas
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lever door handles
Lift
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
4 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Double-glazed windows
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

55-inch plasma TV with cable channels
Streaming services

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lb per pet)
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 27.52 per accommodation, per night

The resort fee includes:

Health club access
In-room bottled water
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel

Hills Hotel Laguna Hills

Hills Laguna Hills

The Hills Hotel Hotel

The Hills Hotel Laguna Hills

The Hills Hotel Hotel Laguna Hills

The Hills Hotel Ascend Hotel Collection

The Hills Hotel an Ascend Hotel Collection Member

The Hills Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Milly

Travelled with family

23 Aug 2024

Disliked: Amenities

Rude staff.

Stayed 1 night in Aug 2024

8/10 Good

Frank

Business traveller

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy clean room. AC was very loud and emitted an odor.

Stayed 2 nights in Aug 2024

8/10 Good

karen

22 Aug 2024

Liked: Cleanliness, staff & service

We liked the property.

Stayed 1 night in Jul 2024

4/10 Poor

Shirley

Travelled with family and small children

21 Aug 2024

Room was hardy cleaned

Stayed 14 nights in Aug 2024

2/10 Terrible

Kamden

19 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful customer service. Not one person at the front desk was friendly. And asking a question it felt like I was inconveniencing them. I never found the ice machine just a dirty laundry room. The bartender was cool. He was the only accommodating employee. Will never stay there again and will warn my people to not bother.

Stayed 2 nights in Aug 2024

10/10 Excellent

Dori

18 Aug 2024

Liked: Cleanliness, staff & service

Staff was exceptional. The new decor was very nice. Needed more outlets for plug ins

Stayed 1 night in Aug 2024

2/10 Terrible

David

17 Aug 2024

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

It's a cool hotel to stay at

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay the room was nice and service was great

Stayed 1 night in Aug 2024

8/10 Good

Manuel

12 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

12 Aug 2024

Liked: Amenities

Clean and very convenient area

Stayed 1 night in Aug 2024

4/10 Poor

jorge

11 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

The bed’s is terrible

Stayed 2 nights in Aug 2024

6/10 Okay

Edward

26 Jul 2024

Stayed 2 nights in Jul 2024

8/10 Good

Nicole

25 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Gina

Travelled with family

22 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

BARBARA

19 Jul 2024

Liked: Cleanliness

Need new bed, dresser or at least suitcase holders (not have to have things on the floor).

Stayed 1 night in Jul 2024

6/10 Okay

Alina

Travelled with family

18 Jul 2024

Average stay very thin walls

Stayed 2 nights in Jul 2024

8/10 Good

Guadalupe

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

13 Jul 2024

Liked: Amenities

great location

Stayed 5 nights in Jul 2024

6/10 Okay

Angela

Travelled with family, Travelled with pets

7 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Front desk were not hospitable and gave us an attitude when we asked for water bottles when you’re supposed to get two a day. Would not come back.

Stayed 1 night in Jul 2024

10/10 Excellent

jorge

Business traveller, Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

4/10 Poor

DOUGLAS

30 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2024

10/10 Excellent

John

29 Jun 2024

Stayed 7 nights in May 2024

10/10 Excellent

john

Travelled with family

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2024

4/10 Poor

Catherine

Business traveller

24 Jun 2024

Disliked: Property conditions & facilities

Property needs a face lift. Carpets in the public areas and halls are worn and loose. No place to hang towels in the bathrooms. Mini fridge in the rooms should be attached to the cabinet.

Stayed 1 night in Jun 2024

6/10 Okay

Andrea

24 Jun 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Restaurant and bar could have been extended. Pool closed too early. Hotel was dated and carpet was Awful. Air circulation was horrible, AC IN room was good but extremely loud. Not the best

Stayed 3 nights in Jun 2024